47-51 Clermont Street, 4720 Emerald, Australia
#16 of 19 hotels in Emerald
Guests' ChoiceBased on 679 hotel reviews
7.6Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
7.8
Staff
8.9
Value for money
8.1
Free WiFi
7.8
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End of dialog contentReviewed: 21 January 2023
Brad
Australiaclean and tidy
Stayed in January 2023
Reviewed: 19 January 2023
Maisie
United Kingdomthe customer service was exceptional
Stayed in January 2023
Reviewed: 17 January 2023
Kirstie
AustraliaBecause it's connected to a venue it was quite noisy at night
Everything room wise was great
Stayed in January 2023
Reviewed: 4 January 2023
Lorina
AustraliaThe bistro took so long for a meal and there were only 3 tables being served, we waited for 45 minutes for our meal, I was so tired of waiting because of our long travel. I asked if I can take it back to my room, they said it’s $2 for the container, not even free considering how long they took, and we were so tired from our trip of 13 hours that day, I couldn’t argue, and had another 13 hour drive home tomorrow. meals came out at 9:15pm, we came in an ordered at 8:15pm, but ordered at 8:25pm, a staff member told us we had to order with a Q code, but no one told us, till 10 minutes past, trying to find staff for help, how to order food.
I loved the cleanliness of the room and especially the comfort of that perfect soft mattress. I have nerve pain in my back, so to lie on a hard mattress is virtually impossible for a good night sleep. This spongy soft memory foam mattress cushioned around my spine and I had no pain, this virtually gave me the best night’s sleep I’ve had in a long time, wish I knew the name of the mattress ❤️
Stayed in January 2023
Reviewed: 29 December 2022
Lynette
AustraliaThe aircon wasn't very cold
The mattress was awesome to sleep on one of the best I've ever slept on
Stayed in December 2022
Reviewed: 25 December 2022
Maria
Australiacan hear the noise outside and upstairs (we were located down stairs). but they were quiet anyway while we sleep.
i love how there’s a restaurant with good food. clean rooms.
Stayed in December 2022
Reviewed: 24 November 2022
Tammy
AustraliaClose to dining options
Stayed in October 2022
Reviewed: 22 November 2022
Ross
Australiafriendly staff. great restaurant.
Stayed in November 2022
Reviewed: 20 November 2022
Claire
Australialocation was great. staff were lovely!
Stayed in November 2022
Reviewed: 19 November 2022
Michael
AustraliaNo issues
Central location large room and access to pub food and other takeaways
Stayed in October 2022
Reviewed: 28 October 2022
John
Australiaa three story walk up is probably the only small detractor.
clean rooms. modern and well appointed. staff were lovely.
Stayed in October 2022
Reviewed: 6 October 2022
Donna
Australialocation and access to bistro for meals
Stayed in October 2022
Reviewed: 1 October 2022
Mary-anne
AustraliaLocation was great.
Stayed in September 2022
Reviewed: 26 September 2022
Patricia
Australiabathrooms a little outdated, some may call that an homage to motels of the past though.
comfortable beds, extremely welcoming staff, excellent location (attached bistro does a good steak!)
Stayed in September 2022
Reviewed: 26 September 2022
Darren
AustraliaAir con did not cool room down. Think it’s stuck just on fan mode. Main bedroom didn’t even have ceiling fans or a pedestal fan. Skip bin removals before 7 am woke everyone up.
Location
Stayed in September 2022
Reviewed: 25 September 2022
Maria
Australiarestaurant comfortable beds bottles of water
Stayed in September 2022
Reviewed: 29 August 2022
Menna
Australiatrying to find it! Signage poor, took us ages to find the entrance
clean, comfy, good pub grub, heated sections of floor in bathroom & loo!
Stayed in August 2022
Reviewed: 29 August 2022
Wayne
Australiacentral
Stayed in August 2022
Reviewed: 24 August 2022
Denese
AustraliaThe floor in the shower wet the whe floor drain was blocked. Next to shower men making a big noise at 7am yelling et
Very clean, comfortable bed
Stayed in August 2022
Reviewed: 23 August 2022
Antonio
AustraliaLocation was very central to the town.
It was ok for a budget stay
Stayed in July 2022
Reviewed: 18 August 2022
Fernande
AustraliaSoft bed
The location was great, walking distance to restaurants. Room was spacious and clean. Bed was a bit soft for me. Restaurant in the hotel serves good cheap Seniors meal. Staff was not too friendly
Stayed in August 2022
Reviewed: 18 August 2022
Robert
AustraliaHaving to carry my bags up a couple of flights of stairs, room opens to the parking area which meant bikes and noisy vehicles leaving early disrupted sleep
Great location, no road noise, well equipped, generally comfortable.
Stayed in July 2022
Reviewed: 15 August 2022
Jamie
AustraliaAir conditioner didn't work..
Value for money$$
Stayed in August 2022
Reviewed: 14 August 2022
Ella
AustraliaNothing
Location great , food great , people friendly , would stay there again
Stayed in August 2022
Reviewed: 9 August 2022
Shandell
AustraliaI didn’t like being on the 3rd level.
the bed was amazing and I slept very well. location was great. staff were very helpful and accommodating.
Stayed in August 2022
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