36 Britannia Avenue, Broadbeach, 4218 Gold Coast, Australia
#5 of 888 Holiday rentals in Gold Coast
Guests' ChoiceBased on 956 apartment reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
9.3
Facilities
9.5
Staff
9.4
Value for money
8.9
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 July 2023
Bee
SingaporeLack of cleaning detergents and materials like kitchen towel for the dishes
Clean and good view
Stayed in June 2023
Reviewed: 3 July 2023
Janeane
AustraliaNothing
I loved the apartment and all the windows to access the view - to see the mountains and the sea was a joy : )) THe spa was lovely and a great way to warm up after a winter morning swim in the sea
Stayed in June 2023
Reviewed: 30 June 2023
Ayla
AustraliaArrived after hours, the lockbox system was amazing and very convenient. Ended up getting upgraded to a 2 bedroom apartment which was a nice surprise! Facilities were absolutely stunning!
Stayed in June 2023
Reviewed: 30 June 2023
Geoffrey
Australianothing
The accommodation is quiet, no party policy made is very pleasant to stay for families. Staff are very friendly and the overall cleanliness is superb.
Stayed in June 2023
Reviewed: 29 June 2023
Ali
AustraliaMaybe a few extra pillows next time
The room was huge! The view was amazing, the location was perfect. So close to amazing cafes and easy to walk most places. They accommodated early check in and the whole process was seemless. Definitely will stay again!
Stayed in June 2023
Reviewed: 28 June 2023
Leanne
New Zealandloved the spaciousness and layout of the apartment
Stayed in June 2023
Reviewed: 27 June 2023
Ευη
AustraliaBeautiful and clean rooms!! Amazing view from the room!! Great location! Friendly staff!!
Stayed in June 2023
Reviewed: 24 June 2023
Michelle
AustraliaSomeone kept using our car spot and I was made to feel like it was my problem. I got sorted but I never received a apology from the staff.
Stayed in June 2023
Reviewed: 22 June 2023
Debbie
New ZealandNothing.
Great location between the Broadbeach and Surfers Paradise restaurant and entertainment areas. Five minute walk to the beach. We stayed in winter - mid June - so very much enjoyed the heated pool and spa pool. The property was immaculately clean, and spacious.
Stayed in June 2023
Reviewed: 22 June 2023
Jo
AustraliaSlight smell of cigarettes upon entry to apartment. Other guests parking in your space. Reception not manned 24/7
Nice and new, able to open windows, good soundproofing, comfy beds and pillows. Daily change of towels / beds made. Nice pool and gym area.
Stayed in June 2023
Reviewed: 20 June 2023
Sheri
AustraliaThe facilities were amazing, especially the sauna !
Stayed in June 2023
Reviewed: 20 June 2023
Sophia
AustraliaLocation was fantastic, apartment was spacious and had everything we needed
Stayed in May 2023
Reviewed: 19 June 2023
Linda
AustraliaBeautiful apartment and amazing location.
Stayed in June 2023
Reviewed: 17 June 2023
Craig
AustraliaN/A
cleanliness location facilities
Stayed in June 2023
Reviewed: 15 June 2023
Judith
Australianil
building facilities, building architecture
Stayed in June 2023
Reviewed: 15 June 2023
Zara
AustraliaThe location was a bit out of the way.
The pool area was fantastic!!
Stayed in April 2023
Reviewed: 14 June 2023
Emily
Australianothing
Everything. From the big spacious apartment to the facilities in the gym and pool, to the location to beach and restaurants, it was perfect and exactly what we were after
Stayed in June 2023
Reviewed: 10 June 2023
Graeme
Irelandwell presented
Stayed in May 2023
Reviewed: 8 June 2023
Michael
AustraliaThe accommodation was fantastic and as described when booking the room. We would definitely recommend this two bedroom apartment for a family stay at the Gold Coast.
Stayed in June 2023
Reviewed: 7 June 2023
Linda
AustraliaThe unit was very clean, quiet and beautifully decorated with amazing views over the ocean as well as views of the canals and mountains. The beds were very comfortable and although we only stayed two nights we had room service and a change of towels etc. The unit was well equipped with high end appliances. There was a minor issue which was dealt with promptly and rectified within 10 minutes. The staff were all very friendly and professional. The gym was very well equipped and the bbq area was very clean with the lovely addition of seperate booths. A large sized sauna was perfect for those chilly winter nights. The heated spa and lap swimming pool were also in tip top condition. The location of the high rise was easy to find and within walking distance of shops and a large variety of cafes. We will be back! Highly recommend a stay at this luxury high rise.
Stayed in June 2023
Reviewed: 7 June 2023
Boydalichious
AustraliaApartments are not noise proof as we caught up with friends on a Sat night and at 10.30 was asked to keep it down.
The apartment was roomy for a family of 5 with a modern and homey feel. Beautiful beach views and parking included. Location was perfect for us, a 5 minute walk to the beach and 5 minute drive to Surfers. Heated pool and hot spa were also amazing!
Stayed in June 2023
Reviewed: 6 June 2023
Gilli
New ZealandApartment was spotlessly clean, close to beach and restuarants and bars. Loved the washing machine and drier, very handy.
Stayed in June 2023
Reviewed: 3 June 2023
Carlom13
AustraliaCheck in hours are very limited Rooms could have bluetooth speaker and audio system as a nice touch.
Geat location if you are attending a conference at the Convention Centre Rooms are very basic and functional. They have washing machine and dryer which is great. Shower is powerful which is excellent. Not much else to bathrooms You can cook breakfast or dinner if you want, and sit at the dining table which is a great touch for families etc.
Stayed in June 2023
Reviewed: 30 May 2023
Sara
New ZealandBeds were too small, my partner 6ft 2 so we ended up sleeping in seperate rooms. Black hand soap makes a mess of the sink 😬
Very clean and stylish great location
Stayed in May 2023
Reviewed: 30 May 2023
Alison
New Zealandapartment was nice
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content