472-474 Maroondah Highway, Lilydale VIC 3140, 3140 Lilydale, Australia
#6 of 6 hotels in Lilydale
Guests' ChoiceBased on 714 hotel reviews
7.4Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
7.7
Staff
8.3
Value for money
7.9
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Isabelle
AustraliaN/A
Did not have breakfast.. easy access in and out of the premises.. very clean. very freindly
Stayed in May 2024
Reviewed: 2 May 2024
Jordan
AustraliaThe pillows were terrible which made it hard to sleep/constantly waking up to how uncomfortable they were. (We'd just bring our own pillows next time). The fan in the bathroom made a terrible sound and was excessively noisy but after 3 to 4 minutes, it would stop and become normal. Again, this could just be isolated to the room that we were in.
The room was really spacious and clean, the bathrooms were also really nice. It wasn't too far to get food and we were super close to where we needed to be the next morning. The parking spaces were also a good size. Good price for a one night stay considering it was a Saturday night.
Stayed in April 2024
Reviewed: 25 April 2024
Muhammad
AustraliaIt would be good to have some plates in the room.
Conveniently located close to Healsville Sanctuary. Value for money.
Stayed in April 2024
Reviewed: 18 April 2024
Endrina
AustraliaSpacious
Stayed in April 2024
Reviewed: 5 April 2024
Lisa
AustraliaNot enough plates & knives & forks for 3 people
Great shower!
Stayed in April 2024
Reviewed: 30 March 2024
Macey
AustraliaThe bed was very hard and the pillows were not very soft
The location was very good and the room was very clean and spacious
Stayed in March 2024
Reviewed: 18 March 2024
Robyn
AustraliaThe outside was very old and very untidy.
Rooms very clean and great updated bathroom.
Stayed in February 2024
Reviewed: 18 March 2024
Milinda
AustraliaGood price, friends stayed at the property the same night and were charged appropriately $100 more for the same room. When there went to office to question the price they said it was too late as it was already paid. Very unfair and won’t be staying again
Stayed in March 2024
Reviewed: 10 March 2024
Martin
AustraliaBreakfast not available.
Very clean and comfortable.
Stayed in March 2024
Reviewed: 3 March 2024
Helen
AustraliaVery clean and neat.
Stayed in March 2024
Reviewed: 3 March 2024
Megan
AustraliaNot much to not like. maybe the location and amenities
Very clean, modern and simple rooms
Stayed in March 2024
Reviewed: 2 March 2024
Josie
AustraliaIts not really a negative but the traffic noise was rather loud. A hook for your clothes in the bathroom would have been nice too.
The room was well appointed and spotlessly clean. Was a great central location and reasonably priced.
Stayed in March 2024
Reviewed: 26 February 2024
Kelly
AustraliaComfortable, affordable and convenient
Stayed in February 2024
Reviewed: 20 February 2024
Mark
AustraliaLots of smokers outside the hotel.
Inexpensive and near our activity
Stayed in February 2024
Reviewed: 19 February 2024
Janet
AustraliaGarden was terrible, pool and spa covered with dirt, garden in need of makeover looked rundown.
Renovated accommodation, nice interior and comfortable
Stayed in February 2024
Reviewed: 12 February 2024
Sharon
AustraliaGreat bathroom! Beautiful sheets and close to town.
Stayed in February 2024
Reviewed: 11 February 2024
Ashlee
AustraliaFeral people staying downstairs in the rooms below us yelling all night & early morning.
Staff all very welcoming & friendly Rooms were very clean
Stayed in February 2024
Reviewed: 8 February 2024
Gerry
AustraliaNot pertinent.
Stayed in February 2024
Reviewed: 6 February 2024
Colin
AustraliaGrounds (gardens etc.) and external motel signage needs to be improved so the facility doesn’t look like it’s old and failing.
Dog friendly
Stayed in February 2024
Reviewed: 5 February 2024
Chris
AustraliaMy concern was the people from the neighbouring rooms and checking my car to make sure it was alright. I also heard some screaming and swearing. I just made sure I locked my door at night.
The room was in a good condition. It had a comfortable bed and a clean bathroom. The shower was terrific.
Stayed in February 2024
Reviewed: 5 February 2024
Karen
AustraliaFinding the place via street address - was for car yard. Needed to use the business name or Cyril Crt - where the entrance was - not the maroondah highway at all. Bedside lamps didn’t work
Large room. Very tidy. Very clean. Up-to-date. Very enjoyable
Stayed in February 2024
Reviewed: 30 January 2024
Dexter
AustraliaNot a lot
Stayed in November 2023
Reviewed: 29 January 2024
Michelle
AustraliaMixer tap in bathroom sink is wrong blue was hot and red was cold. Big safety issue for children room 20
Good value for money
Stayed in January 2024
Reviewed: 17 January 2024
Baker
AustraliaThe room was newly updated and very clean. The staff were very friendly
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content