Festival Drive, Adelaide CBD, 5000 Adelaide, Australia
#1 of 113 hotels in Adelaide
Guests' ChoiceBased on 2142 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.6
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 9 December 2023
Roz1212
SpainThe bathroom door didn't shut properly!
This was a near perfect hotel experience. From letting us keep our bags there whilst we flew to Alice Springs for 3 days to the seamlessness of just actually staying there, it was all excellent. The location is great for both the city and the river. We had a river view room and the view over the Oval, Festival theatre and the river was stunning. I didn't book a room with a balcony as we find we don't use them, but this time I wished that I had done. The bed was comfortable, there were complimentary snacks and a bottle of wine for my birthday arranged by the wonderful concierge, Lavinia. I loved the iPad to control the room and anything else that you needed for your stay. The staff were good without being too obsequious; when the remote broke, we had a new one within 30 mins and a sorry for putting us through that! The casino was huge but didn't impact on our stay, and the bar and restaurant were fab! The mixologist made me the best Cosmopolitan even though it wasn't on the menu. This was also the first hotel to have both a rubbish bin and a recycling bin.
Stayed in December 2023
Reviewed: 3 December 2023
Rebecca
AustraliaNothing
Location, amenities, size of room, comfort of beds and pillows
Stayed in December 2023
Reviewed: 30 November 2023
Laurin
United StatesNothing
One of our best stays ever. Loved all the amenities.
Stayed in November 2023
Reviewed: 28 November 2023
Lovida
AustraliaPool was quiet small ..
Easy access to shops 😊 … clean
Stayed in November 2023
Reviewed: 27 November 2023
Tracey
AustraliaNothing.
Great Brekkie. We enjoyed our breakfast on both mornings.
Stayed in October 2023
Reviewed: 26 November 2023
Aleksandra
AustraliaNot applicable
Breakfast was delicious and the staff were very helpful.
Stayed in October 2023
Reviewed: 24 November 2023
Claudia
United KingdomAbsolutely nothing
Location, facilities and the staff were outstanding.
Stayed in November 2023
Reviewed: 17 November 2023
Wayne
AustraliaStaff were excellent and went above and beyond, always very friendly.
Stayed in November 2023
Reviewed: 15 November 2023
Sasho
AustraliaSuper stylish, great amenities and great location!
Stayed in November 2023
Reviewed: 14 November 2023
Catherine
AustraliaThe restaurant is too expensive. $8 for a coffee or a soft drink doesn’t seem right.
Best hotel I’ve ever stayed at. Spotlessly clean, luxurious rooms. The rooms are so spacious and convenient, all details so considered. They even have a turn down service at night where they leave a cup of tea next to your bed, pull back the doona, close the curtains etc. The staff are lovely and accomodating. I am an absolute clean freak and this was the cleanest room I’ve ever stayed in, could not find any evidence that anyone had stayed there before.
Stayed in November 2023
Reviewed: 14 November 2023
Janet
AustraliaChoices
The restaurant was not well sign posted. Choice limited for price. Staff excellent
Stayed in November 2023
Reviewed: 11 November 2023
Michael
AustraliaThe layout and feeling everything is shoehorned into the available space.
The hotel had all the amenities accessible and great staff.
Stayed in November 2023
Reviewed: 11 November 2023
Jenny
AustraliaCost of drinks on the pool deck, over the top! $64. 00 for 2 gin cocktails plus surcharge of $12.50 to serve the drinks to the pool deck We were not advised of this at time of ordering our drinks.
Facilities were great, we had a relaxing stay
Stayed in November 2023
Reviewed: 10 November 2023
Loren
AustraliaThe staff went above and beyond to make our holiday was one to remember. They were helpful attentive and very polite!! I highly recommend staying here whilst in Adelaide.
Stayed in October 2023
Reviewed: 7 November 2023
Nigel
United KingdomBreakfast
Breakfast was average and separate to the hotel
Stayed in November 2023
Reviewed: 6 November 2023
Thomas
AustraliaNothing
Everything
Stayed in October 2023
Reviewed: 5 November 2023
Maddie
Australiahow modern it is
Stayed in November 2023
Reviewed: 5 November 2023
Briony
AustraliaThere wasn't an option to buy the pillows but you can buy the mattress. Also to get free parking you had to use go to the restaurant even tho we ordered room service from the same restaurant
How clean and fresh everything was
Stayed in November 2023
Reviewed: 5 November 2023
Diana
AustraliaThe view
Stayed in November 2023
Reviewed: 3 November 2023
Kelli
AustraliaParking was difficult to find even though we had valet, lack of signage and roadworks were a problem.
Breakfast was included however we had room service and were charged…
Stayed in November 2023
Reviewed: 31 October 2023
Bettina
AustraliaBeautiful room, friendly staff
Stayed in September 2023
Reviewed: 29 October 2023
Sam
AustraliaEverything is so expensive, and considering the already exuberant pricing for in room dining, you then pay for “delivery”. Same as pool area, $13 beers plus a random $5 charge just because
Super clean, huge rooms and very trendy. All the staff were lovely
Stayed in October 2023
Reviewed: 29 October 2023
Paul
AustraliaReuben sandwich
Everything
Stayed in October 2023
Reviewed: 29 October 2023
Graeme
AustraliaPool slightly colder than advertised
Spa, excellent complimentary items
Stayed in October 2023
Reviewed: 27 October 2023
Eric
AustraliaNo toilet and shower door. Privacy for the toilet and cold draught when showering. Towels too thin and scratchy need to be more fluffy and soft. Lack of hotel restaurants open on a Monday night.
The cleanliness of the facility and excellent staff. Always ready to help they were marvellous. The complimentary snacks were a surprise and welcomed.
Stayed in October 2023
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