Festival Drive, Adelaide CBD, 5000 Adelaide, Australia
#1 of 113 hotels in Adelaide
Guests' ChoiceBased on 2156 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.6
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 3 May 2024
Patricia
AustraliaN/A
We were totally spoilt from the moment we stepped into the reception area to the time we left 3 days later. Ankit and his Team were very attentive to our needs and made our 25th Wedding Anniversary so special. We were actually totally blown away with kindness. You don't even need to leave your room to feel the warmth of a special and wonderful stay. Thank you Ankit and Team
Stayed in April 2024
Reviewed: 21 April 2024
Belinda
AustraliaNothing
Everything
Stayed in April 2024
Reviewed: 17 April 2024
David
AustraliaReception is incredibly difficult to find via car. There needs to be better signage to direct you to it.
Loved the room quality and views across the river. The check-in staff were superb.
Stayed in April 2024
Reviewed: 13 April 2024
Laura
AustraliaLocation, the rooms were extremely clean and beautiful, great Spa and restaurants and rooftop bar!
Stayed in March 2024
Reviewed: 12 April 2024
Anita
AustraliaN/A
Service was excellent, and rooms immaculate
Stayed in April 2024
Reviewed: 9 April 2024
Garry
AustraliaNothing really.
Beautiful breakfast staff were lovely, friendly and helpful. Roof bar staff wonderful.
Stayed in April 2024
Reviewed: 8 April 2024
Cale
AustraliaPillow choices.
Location, balcony room river view. Perfect
Stayed in April 2024
Reviewed: 4 April 2024
Sue
AustraliaAircon in room not great, it was hot weather and room was hot. Also very little in the way of toiletries. Room service slow. Ordered extra towels and toiletries, took forever to come Club sandwiches cold.
View, large room
Stayed in March 2024
Reviewed: 2 April 2024
Sally
AustraliaLimited signage advising how to drive in to the complex off the main road
Modern, clean, large rooms, beautifully styled
Stayed in April 2024
Reviewed: 1 April 2024
Deb
AustraliaLoved everything
Stayed in March 2024
Reviewed: 1 April 2024
Simone
AustraliaLeaving to go home hahahaha
Everything was amazing
Stayed in April 2024
Reviewed: 29 March 2024
Vasilikoula
AustraliaClean easy staff nice
Stayed in March 2024
Reviewed: 26 March 2024
Megan
AustraliaThe view, balcony was pointless when all you see is Rusty rooted and back alleys .
Perfect location for our visit , walking distance to concert
Stayed in February 2024
Reviewed: 24 March 2024
Sophie
AustraliaThe bins in the room were too small and charging a service fee so high ($8) was a bit much. We wanted to order from the pillow menu but didn’t want to pay the service fee
Was a gorgeous hotel, great facilities great views
Stayed in March 2024
Reviewed: 24 March 2024
Nadine
AustraliaWe were disappointed that the rooftop bar was closed for a private function.
Size and layout of the room was sensational
Stayed in March 2024
Reviewed: 19 March 2024
Ruth
AustraliaReception was underground!
Fabulous room with great view. Very spacious room. Great roof top bar. Great location.
Stayed in February 2024
Reviewed: 19 March 2024
Maddie
Australiawe had our room upgraded
Stayed in March 2024
Reviewed: 17 March 2024
Anna
AustraliaPerson taking orders at the spa and pool, very slow to come to take our order, and we didn't get a menu upon arrival, like he wasn't very helpful with the menu and then when we finally ordered, the one wine we ordered wasn't available anyway, We scraped our order in the end. He certainly wasn't unpleasant instead he just gave the impression he didn't want to be there. The extra cost of $8 for room service in general made it unattractive option also. A suggestion I would make ... the glare off the building and direct sun onto the spa while in spa is very unpleasant and very hot ( and it wasn't a very hot day) you maybe need to look at sails or umbrella set up in some way to give shade for guests, that would be my suggestion to you.
Great location, carpark very close, staff very friendly and helpful in general, got a complimentary bottle of wine ( special occasion). Very nice.
Stayed in March 2024
Reviewed: 14 March 2024
Warren
Australianothing it was great
staff are incredible
Stayed in January 2024
Reviewed: 3 March 2024
Charlotte
AustraliaThe service and people were so accommodating.
Stayed in March 2024
Reviewed: 28 February 2024
Charlotte
United StatesThe only issue was Uber Eats had a hard time finding the property, but the manager went beyond my expectations calling the Uber driver to explain how to get in the parking garage. I was mind blown how hard he worked to make sure we got our food when I was ready to throw in the towel.
The service was TOP NOTCH! The staff always had a smile and were right there to help me after traveling and a cancelled flight. I can't thank them all enough. They even gave me a tour of the room to show me how to use all the technology (which is awesome). Very modern room with a great view.
Stayed in February 2024
Reviewed: 28 February 2024
Nicola
AustraliaCheck in process wasn't great for a 5 star hotel. We had booked over 6 weeks in advance and let them know that we would be arriving in the early morning. (not their fault I understand) but I had requested an early check in multiple times at which they responded with they would see what they could do when we arrived. We went to the desk at 11am to see when the room would be available and they said someone was cleaning the room and that it should be ready for us shortly. We didnt receive a call until 10 minutes before mandatory check in at 3pm. It was pretty disappointing. They also did not give us a late check out either. The hotel and rooms were very glamorous, however the pool area was a little underwhelming. 80% of the pool is undercover and the pool loungers are actually quite far away from the area.
Really amazing rooms, they are so generous in size and all of the space is so beautiful with a really elegant furniture and ammenities. The bed is to die for, large and extremely comfortable. They give you a couple of snacks and free water in your room which is a nice touch. The mini bar wasn't exorbitant in price. The hotel gym is also one of the best I have been too. Brand new, high tech equipment with plenty of room and great views!
Stayed in February 2024
Reviewed: 25 February 2024
Kai
Taiwanthe room not very bright
The bathtub
Stayed in December 2023
Reviewed: 23 February 2024
Martin
United KingdomModern, clean and contemporary right in the attractive centre of Adelaide.
Stayed in February 2024
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