Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. New South Wales hotel reviews
  4. Port Macquarie hotel reviews
  5. Reviews of Excelsior Motor Inn

Reviews of Excelsior Motor Inn

92 William Street, 2444 Port Macquarie, Australia

#32 of 34 hotels in Port Macquarie

Guests' Choice

Review score

Based on 2495 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    8.3

  • Facilities

    7.0

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    6.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Overbed reading lights useless to read by Powerpoint on one side of the bed only Tea towel but no washing equipment provided

    Staff friendly and helpful. Central location with easy walk to Main Street and nearby club

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Nice place - would recommend a car
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The accommodation was a bit far out. We tried to reach newcastle city center with public transport and had quite some trouble getting there and back.

    Staff was frindly and the room was clean

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    A one night stay is manageable if you need a pit stop somewhere. Any longer and it would be very uncomfortable. Tidy but
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The guest in the room next to me (above the reception) was smoking on balcony and playing music from a speaker at 9pm. I had to call reception to ask them to turn it off and stop smoking. I could not use my balcony as a result nor open my windows. You can hear every door in the complex open and close and the pipes rattle every time someone uses the water.

    Neat and tidy. Dated decor.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Basic, clean accommodation
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of tissues, miserly soap/shampoo dispensers Berry mess on car next morning from tree behind carpark (needs pruning back).

    Location, cleanliness, friendly greeting on arrival, no fuss dealing with credit card issue

    Stayed in April 2024

  • Reviewed: 23 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Trouble accessing room keys in box in security box on the room door... lights out & Reception door closed before 8pm closing time...although I did get a call back which was helpful... extra blanket heavy & coarse not at all cosy... still no herbal tea option...liquid soap in bathroom at the basin appeared perhaps to be either just cheap or watered down....so not quite matching the higher price for me this time...thankyou

    Comfy bed...very spacious room...fridge kettle microwave

    Stayed in April 2024

  • Reviewed: 22 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Door very hard to open, bathroom tap dripping, towels smelled smokey.

    Close to beach. Room clean.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Bright and Breezy
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No, there's nothing we did not like. But we did like the small microwave in the room. If I was to be really picky then a few more electric plugs around the beds would be OK.

    This older style motel has had a brand new renovation. It was bright and clean and served the purpose for a one night sleepover. I was hesitant reading earlier reviews but I can vouch that it has been fixed. No bad smells just a plain and simple clean and fit for purpose motel. The sheets were brand new and crisp cotton to the touch which was a bonus.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not too expensive

    Stayed in March 2024

  • Reviewed: 20 April 2024

    7.0
    Handy overnight stay in lovely town
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Had argument happening next door - but that’s not the fault of the accomm provider. Some fixtures in the motel are a bit old and probably need replacing.

    Good location. Spacious rooms. Microwave and some cutlery/crockery. Was thankfully moved to an alternate room due to bickering visitors next door, mngt was very helpful in this regard.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Very good
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Fix water damage vanity's, inspect lights in rooms and ensure they all work. Simple stuff. Bed was rock hard, pillows were flat, it was a nice room but for the price I think a bit more attention to detail.

    Clean. Large room.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Good for a stop over on the way from sydney to brisbane. Room was big enough for 3 of us and check in was through key box. Had kettle and microwave as well as cutlery, cups, plates with a mini fridge. Off street parking available. Location was quiet, 10min walk into town for dinner. Convience store at the end of the street for snacks and water.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to town with parking. Quick stop over only

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Basic OK room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The sofa was rubbish. Totally worn out. The table was tiny for two to have breakfast.

    The room had all the basics. It was clean. Everything worked.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Probably up to what I expected for the money.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A little more soundproofing, no water pressure in basin taps,. Sliding door to bathroom loose and rattled when windy.

    Didn't have breakfast there. Location was good. Short walk to shops, restaurants etc.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Room a little dated

    Convenient location. Good value for money

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 4 nights

    The complex is dated but in reasonable condition. The bathroom had issues for example the sliding door kept falling off the track and the shower head had more water leaking from its connection than came out of the head itself.

    Location and availability. The price for the time we required was reasonable. It was easy to access the property althouge parking can be an issue.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    It was very clean, quiet, with all needs met. I did feel vulnerable with no staff around.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff. Self check in with a keysafe and code for access. As a solo traveler I felt a little vulnerable.

    It was a very clean room and very quiet too.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Good for a two day car trip.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Room was good on the lower level so not as many stairs for my mother who cant walk very far or do stairs well. Was pretty easy to get the key for being a late check in.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Very satisfied
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location for our bowling carnival and central to everything.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Great location, great rooms, friendly housekeeping staff!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    On arrival we went to reception. Staff member sitting at desk on her phone did not acknowledge us. It wasn’t until I said ‘excuse me’ she put her phone down after she had finished watching something on her phone. Also, I didn’t realise it was a smoking motel when I booked. That needs to be clearly stated prior to finalising a booking.

    Location was great! Rooms spacious and clean. Housekeeping staff were very friendly and happy to have a chat.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    6.0
    Cheap and cheerful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    You pay for what you get. It suited my budget over Easter

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very convenient and more than adequate place to stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    As with many motels, room was a bit tired, but clean nonetheless.

    Standard motel type accommodation in quiet location very handy for town centre. Shops nearby - better to have a car for supermarket and to get to all attractions. Very welcoming church on opposite corner. Great choice of restaurant cuisines including some with view of harbour/ beach.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    comfortable convenient location great value, easy to walk to everything centraly
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Room a bit dated but that is ok. Could have been a bit updated or renovated, Some renovation would make it better

    Room large and spacious. Comfortable beds. Conenient location. Pakring at door was very convenient. Great air con.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Comfortable and convenient
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I would have liked to be closer to the town cebtt3

    Stayed in March 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!