Reviews of Excelsior Motor Inn
92 William Street, 2444 Port Macquarie, Australia
#31 of 33 hotels in Port Macquarie
Guests' ChoiceReview score
Based on 2490 hotel reviews
6.9Score breakdown
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Cleanliness
7.5
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Comfort
7.4
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Location
8.3
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Facilities
7.0
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Staff
7.9
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Value for money
7.7
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Free WiFi
6.7
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Reviewed: 10 May 2024
Jamie
Australia14 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Bed was a little on the cheap side.
Location and price was good.
Stayed in April 2024
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Reviewed: 9 May 2024
Sue
Australia4 reviews8.0“Convenient location, room was clean, parking easy, good last minute booking. Would stay again.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Shower rose was dodgy but there was plenty of hot water which was appreciated.
Great location. Was there for Ironman and it was easy to walk to venue.
Stayed in May 2024
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Reviewed: 7 May 2024
Lynette
Australia18 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted via mobile
No pressure in taps
Stayed in May 2024
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Reviewed: 7 May 2024
John
Australia2 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Easy parking
Stayed in May 2024
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Reviewed: 2 May 2024
Yanaka
Australia23 reviews1 helpful vote7.0“Good”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Cleaning
Parking
Stayed in March 2024
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Reviewed: 29 April 2024
Sheila
Australia67 reviews4 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Overbed reading lights useless to read by Powerpoint on one side of the bed only Tea towel but no washing equipment provided
Staff friendly and helpful. Central location with easy walk to Main Street and nearby club
Stayed in April 2024
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Reviewed: 28 April 2024
Matthias
Germany8 reviews7.0“Nice place - would recommend a car”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The accommodation was a bit far out. We tried to reach newcastle city center with public transport and had quite some trouble getting there and back.
Staff was frindly and the room was clean
Stayed in April 2024
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Reviewed: 27 April 2024
Molly
Australia3 reviews7.0“A one night stay is manageable if you need a pit stop somewhere. Any longer and it would be very uncomfortable. Tidy but”- • Business trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The guest in the room next to me (above the reception) was smoking on balcony and playing music from a speaker at 9pm. I had to call reception to ask them to turn it off and stop smoking. I could not use my balcony as a result nor open my windows. You can hear every door in the complex open and close and the pipes rattle every time someone uses the water.
Neat and tidy. Dated decor.
Stayed in April 2024
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Reviewed: 24 April 2024
Ian
Australia22 reviews7.0“Basic, clean accommodation”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Lack of tissues, miserly soap/shampoo dispensers Berry mess on car next morning from tree behind carpark (needs pruning back).
Location, cleanliness, friendly greeting on arrival, no fuss dealing with credit card issue
Stayed in April 2024
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Reviewed: 23 April 2024
Sandra
Australia28 reviews8 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Trouble accessing room keys in box in security box on the room door... lights out & Reception door closed before 8pm closing time...although I did get a call back which was helpful... extra blanket heavy & coarse not at all cosy... still no herbal tea option...liquid soap in bathroom at the basin appeared perhaps to be either just cheap or watered down....so not quite matching the higher price for me this time...thankyou
Comfy bed...very spacious room...fridge kettle microwave
Stayed in April 2024
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Reviewed: 22 April 2024
Shelley
Australia10 reviews6.0Pleasant- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Door very hard to open, bathroom tap dripping, towels smelled smokey.
Close to beach. Room clean.
Stayed in April 2024
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Reviewed: 22 April 2024
Dr
Australia74 reviews4 helpful votes8.0“Bright and Breezy”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
No, there's nothing we did not like. But we did like the small microwave in the room. If I was to be really picky then a few more electric plugs around the beds would be OK.
This older style motel has had a brand new renovation. It was bright and clean and served the purpose for a one night sleepover. I was hesitant reading earlier reviews but I can vouch that it has been fixed. No bad smells just a plain and simple clean and fit for purpose motel. The sheets were brand new and crisp cotton to the touch which was a bonus.
Stayed in April 2024
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Reviewed: 21 April 2024
Janette
Australia2 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Not too expensive
Stayed in March 2024
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Reviewed: 20 April 2024
Debra
Australia104 reviews7 helpful votes7.0“Handy overnight stay in lovely town”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Had argument happening next door - but that’s not the fault of the accomm provider. Some fixtures in the motel are a bit old and probably need replacing.
Good location. Spacious rooms. Microwave and some cutlery/crockery. Was thankfully moved to an alternate room due to bickering visitors next door, mngt was very helpful in this regard.
Stayed in April 2024
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Reviewed: 19 April 2024
James
Australia2 reviews8.0Very good- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted via mobile
Fix water damage vanity's, inspect lights in rooms and ensure they all work. Simple stuff. Bed was rock hard, pillows were flat, it was a nice room but for the price I think a bit more attention to detail.
Clean. Large room.
Stayed in April 2024
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Reviewed: 14 April 2024
Janet
Australia5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Good for a stop over on the way from sydney to brisbane. Room was big enough for 3 of us and check in was through key box. Had kettle and microwave as well as cutlery, cups, plates with a mini fridge. Off street parking available. Location was quiet, 10min walk into town for dinner. Convience store at the end of the street for snacks and water.
Stayed in April 2024
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Reviewed: 13 April 2024
Leanne
Australia15 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Close to town with parking. Quick stop over only
Stayed in April 2024
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Reviewed: 13 April 2024
Michael
Australia30 reviews7.0“Basic OK room.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
The sofa was rubbish. Totally worn out. The table was tiny for two to have breakfast.
The room had all the basics. It was clean. Everything worked.
Stayed in April 2024
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Reviewed: 11 April 2024
Malcolm
Australia3 reviews7.0“Probably up to what I expected for the money.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
A little more soundproofing, no water pressure in basin taps,. Sliding door to bathroom loose and rattled when windy.
Didn't have breakfast there. Location was good. Short walk to shops, restaurants etc.
Stayed in April 2024
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Reviewed: 9 April 2024
Tom
Australia20 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
Room a little dated
Convenient location. Good value for money
Stayed in April 2024
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Reviewed: 8 April 2024
John
Australia21 reviews7.0Good- • Leisure trip
- • Couple
- • Family Room
- • Stayed 4 nights
The complex is dated but in reasonable condition. The bathroom had issues for example the sliding door kept falling off the track and the shower head had more water leaking from its connection than came out of the head itself.
Location and availability. The price for the time we required was reasonable. It was easy to access the property althouge parking can be an issue.
Stayed in April 2024
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Reviewed: 7 April 2024
Sonja
United Kingdom5 reviews7.0“It was very clean, quiet, with all needs met. I did feel vulnerable with no staff around.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
No staff. Self check in with a keysafe and code for access. As a solo traveler I felt a little vulnerable.
It was a very clean room and very quiet too.
Stayed in March 2024
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Reviewed: 5 April 2024
Claire
Australia11 reviews1 helpful vote8.0“Good for a two day car trip.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
Room was good on the lower level so not as many stairs for my mother who cant walk very far or do stairs well. Was pretty easy to get the key for being a late check in.
Stayed in March 2024
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Reviewed: 5 April 2024
Elaine
Australia1 review8.0“Very satisfied”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Perfect location for our bowling carnival and central to everything.
Stayed in April 2024
