385 Macleay Valley Way, 2440 Kempsey, Australia
#3 of 10 hotels in Kempsey
Guests' ChoiceBased on 941 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.2
Staff
9.2
Value for money
8.7
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Gerald
AustraliaLocation close to the Slim Dusty Museum and ease of access to continue our journey southward
Stayed in May 2024
Reviewed: 10 May 2024
Kim
AustraliaClean, comfortable and helpful friendly staff
Stayed in May 2024
Reviewed: 30 April 2024
Robyn
AustraliaThere was a bar to hang clothes but no hangers were provided. The small freezer section of the fridge didn't work so our eski bricks did not freeze over night. Didn't realise how close to the busy road the motel was but traffic didn't keep us awake at night.
Staff were very helpful, room was a good size, even though we only stayed 2 nights clean towels were provided after the first night, bed was comfortable, location was good for our needs, excellent water pressure in the shower.
Stayed in April 2024
Reviewed: 28 April 2024
Martyn
AustraliaOrientation of toilet in the bathroom.
Property was very basic, but clean and comfortable. Bathroom was tiny and couldnt really sit on the toilet without spreading your legs wide and resting your head on the opposite wall. But everything else was generally pleasing. One aspect I did appreciate a lot was the location, just out of town and well off the highway made for a very quiet and enjoyable sleep. I would stay here again.
Stayed in April 2024
Reviewed: 25 April 2024
Annabel
AustraliaA bit loud but to be expected on a main road, and the bathroom just smelt dirty. It looked perfectly clean but I think just because its such a small bathroom it didn’t smell great in there, but didn’t affect the room at all
Was a cute motel, bed was insanely comfy. Lady at the front desk was nice, same with the cleaning staff.
Stayed in April 2024
Reviewed: 18 April 2024
Laurence
AustraliaThe motel is well off the pacific highway and is therefore very quiet all night. There's a nice lot of kangaroos and wallabies in the morning which adds to the charm of the,area.
Stayed in April 2024
Reviewed: 14 April 2024
Orlando
PortugalThe internet as individual passwords and logins and only gives to one equipment per person, i had a computer and a phone. So one of them i couldn´t use and i was traveling in business.
The best thing was in the morning when we wake up, the garden on the back of the cabin was with a group of kangaroo´s just grazing
Stayed in April 2024
Reviewed: 11 April 2024
Voya
AustraliaNo water pressure in the shower.
Undercover parking.
Stayed in April 2024
Reviewed: 7 April 2024
Darren
AustraliaMattress had depressions and was a little uncomfortable. Blinds didn't cover all of window which left inside of room clearly visible to persons outside passing by
Availability after a long drive
Stayed in April 2024
Reviewed: 5 April 2024
Myla
AustraliaThe tv won’t connect to the internet connection provided. It would be nice to watch netflix for our kids after a long drive. Otherwise, everything else is perfect for our family.
Easy communication and accessibility.
Stayed in March 2024
Reviewed: 1 April 2024
Richard
Australiapricing
Left before breakfast-located close to the M1 on ramp
Stayed in March 2024
Reviewed: 29 March 2024
Amy
AustraliaStaff member was not that helpful or nice. Motel was very pricy for one night. - Motel very out of town. Room basic.
The room was clean, beds were comfortable.
Stayed in March 2024
Reviewed: 25 March 2024
Ross
AustraliaCrazy parking rules if you have a trailer. First lady receptionist (dark hair) very polite and explained this ridiculous trailer parking rule with a reasoned approach. So, Just drove the car with trailer to the room to unload our fridge gear and bags for a few mins, then was planning to park the car/trailer back the 35 metres away......but even before I could start unloading, a grey haired (no dramas with grey hair!!!!) woman was into me about the car/trailer being there. Rude, arrogant, impolite, confronting with some ridiculous comments and without even politely checking my intentions to unload some heavy gear (which contained medical supplies!) for a few minutes then Park back away from the room. BE POLITE and CHECK IN A COUTEOUS MANNER IF YOUR WORKING IN A SERVICE INDUSTRY - NOT HAPPY!
Clean, comfortable and easy access to highway.
Stayed in March 2024
Reviewed: 25 March 2024
Wayne
AustraliaBed was very average
The location was suitable for an overnight stop going up the highway
Stayed in March 2024
Reviewed: 24 March 2024
Deilia
AustraliaEasy to get to
Stayed in March 2024
Reviewed: 23 March 2024
Stewart
AustraliaThe decor is a little old, especially in the bathroom. TV was basic just FTA channels and we were not given the WIfi log in at check in. For some reason phone reception was poor and we are with Telstra.
The location was good, just outside of the main town and easy to find. The room was clean and met our needs. The room was very spacious and the bedding comfortable.
Stayed in March 2024
Reviewed: 22 March 2024
Ian
AustraliaN/A
N/A
Stayed in March 2024
Reviewed: 21 March 2024
Alan
AustraliaNothing. All good.
The motel was older, but in good condition and comfortable with both air conditioning and a ceiling-mounted fan. Also really liked that the room came with its own covered carport. It was a couple of kilometers from the centre of of town, but as it caters predominantly for travellers (with their own transport), this was not really an issue. For those heading north (i.e. towards Coffs Harbour, Brisbane. etc.), it is only about a kilometre from the entrance to the M1 north (i.e. you don't have to go all the way through Kempsey and out the other side before getting back on the highway).
Stayed in March 2024
Reviewed: 18 March 2024
Denise
Australiagreat location opposite golf course - good size room - comfy bed
Stayed in March 2024
Reviewed: 14 March 2024
László
AustraliaCleaning of the bathroom
Good location
Stayed in March 2024
Reviewed: 8 March 2024
Geraldine
United KingdomBeautiful place. Lovely scenery. Near the australia zoo. Gorgeous fill8ng breakfast
Stayed in March 2024
Reviewed: 29 February 2024
Lisa
AustraliaThe staff were really lovely
Stayed in February 2024
Reviewed: 24 February 2024
Carlos
ColombiaGood location, easy to check-in and checkout. Friendly staff, good value for the money paid.
Stayed in February 2024
Reviewed: 15 February 2024
Doug
AustraliaNoisy exhaust fan in bathroom.
Nice surroundings.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content