Reviews of Citadines Connect Sydney Airport 4 stars
121 Baxter Road, Mascot, 2020 Sydney, Australia
#68 of 322 hotels in Sydney
Guests' ChoiceReview score
Based on 8101 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
-
Comfort
9.0
-
Location
8.9
-
Facilities
8.6
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Staff
9.0
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Value for money
8.6
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Free WiFi
8.7
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Reviewed: 19 April 2024
James
United Kingdom7 reviews9.0Superb- • Leisure trip
- • Couple
- • Economy
- • Stayed 1 night
All better than expected. The surrounding area was mainly car parks but had a lovely view over the city at night from the bar.
Stayed in April 2024
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Reviewed: 19 April 2024
Sandra
Australia28 reviews8.0Very good- • Couple
- • Economy
- • Stayed 1 night
- • Submitted via mobile
Nothing
Very close to the airport
Stayed in April 2024
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Reviewed: 19 April 2024
Robyn
Australia84 reviews13 helpful votes8.0“Love the Airport view - Food offerings Meagre”- • Leisure trip
- • Solo traveller
- • Premium Economy
- • Stayed 1 night
Each time I visit, the food selections in the eating area become more and more meagre. There are no longer fresh bakery items at breakfast, fruit now only oranges and apples, no more freshly cooked meals. Many cheaper places do so much better! It is not located within an area where there are restaurants and cafes - a bit of a walk over a very busy road and down the street to KFC, Maccas and Krispy Creme doesn't excite!
Love the view over the airport and watching planes fly over. My room small but had the best airport view! Staff helpful. Love the decor in the eating area.
Stayed in April 2024
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Reviewed: 19 April 2024
Mohammad
Australia9 reviews8.0Very good- • Business trip
- • Solo traveller
- • Premium Economy
- • Stayed 1 night
- • Submitted via mobile
The staff needs to be more upbeat when visitors are coming in..need to put a smile and make us feel welcome.. toilet sink seems to be blocked as water goes out very slow. Parking fees was very expensive as others around you charge $20 instead of $30.
Clean and comfy
Stayed in April 2024
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Reviewed: 18 April 2024
John
Australia1 review8.0“excellent”- • Leisure trip
- • Solo traveller
- • Premium Economy
- • Stayed 1 night
excellent
Stayed in March 2024
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Reviewed: 18 April 2024
Christine
United Kingdom5 reviews8.0“Stayed only one night but was very happy with the stay. Very courteous staff.”- • Leisure trip
- • Solo traveller
- • Business Class
- • Stayed 2 nights
- • Submitted via mobile
Comfortable and homely.
Stayed in March 2024
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Reviewed: 18 April 2024
Bel
Australia17 reviews10“The place to stay if you’re travelling!”- • Leisure trip
- • Couple
- • Premium Economy
- • Stayed 1 night
- • Submitted via mobile
From minute one, Noah and Grace at the front desk have been nothing but amazing. I have made a mistake with my booking and they helped me change it. They were professional and kind. The hotel facilities were really good, clean rooms with minimalist decoration. Perfect for a short stay if you have an layover or just staying in Sydney for a couple of days. Our room was facing the airport and the view was super nice, also rooms are sound proof. Free and fast wifi.
Stayed in April 2024
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Reviewed: 17 April 2024
David
New Zealand13 reviews8.0Very good- • Leisure trip
- • Couple
- • Business Class
- • Stayed 1 night
- • Submitted via mobile
Long questionaires
Stayed in April 2024
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Reviewed: 17 April 2024
Rudi
Australia15 reviews9.0“it was just what was needed for one night”- • Leisure trip
- • Group
- • Premium Economy
- • Stayed 1 night
the decor and the style of the hotel is very chic ..
I made a mistake about the room needed , AND two single beds were needed but no rooms avail , for such a hotel of that Nature and prestigeness you should cater to all persons ..
Stayed in March 2024
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Reviewed: 17 April 2024
Carol
Australia18 reviews3 helpful votes7.0“Clean, convenient and well priced.”- • Leisure trip
- • Couple
- • Premium Economy
- • Stayed 1 night
- • Submitted via mobile
Food choices were limited but adequate at night. Bar area wasn’t kept clean ie dirty glasses and dishes on tables when it was basically empty despite a staff member on duty.
Proximity to the airport - we walked but you can arrange a shuttle bus.
Stayed in April 2024
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Reviewed: 16 April 2024
Wee
Australia10 reviews4 helpful votes8.0“Will return”- • Leisure trip
- • Couple
- • Premium Economy
- • Stayed 1 night
Room was a little small - only had 1 couch which barely seated 2 people Gym was on P2, which had an access door to car park and unlocked. This would be a security issue No shuttle bus?
Very friendly staff - exceptional. Most went above and beyond to help me Location was very convenient - walking distance to airport and lots of places to eat Check in reception had a nice relaxing feel for visitors
Stayed in April 2024
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Reviewed: 16 April 2024
Tim
Australia13 reviews1 helpful vote9.0“Great little hotel with airport views.”- • Leisure trip
- • Solo traveller
- • Premium Economy
- • Stayed 1 night
- • Submitted via mobile
The airport shuttle service that was recommended by the hotel was rude and wouldn't take me to the hotel as it was out of his way.
The location was great, and only a few short minutes from Sydney Airport. I liked the idea of the roof top bar and being able to look out over the Airport runway whilst having breakfast or even a beer in evening. The staff were super friendly and couldn't be faulted.
Stayed in April 2024
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Reviewed: 15 April 2024
Michelle
United Kingdom4 reviews9.0“Great overnight Stay”- • Leisure trip
- • Couple
- • Premium Economy
- • Stayed 1 night
Nothing
Room Very Clean. Bed very comfortable and air nice and close.
Stayed in March 2024
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Reviewed: 14 April 2024
Trent
Australia6 reviews8.0“Great hotel best value for money in town.”- • Leisure trip
- • Family with young children
- • Premium Economy
- • Stayed 1 night
Slight aircraft noise
Close to the airport and no fuss check in and great view of the domestic airport. Modern rooms and feee wifi. They provide $15 shuttle bus service for airport transfers [domestic and international terminals]
Stayed in April 2024
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Reviewed: 14 April 2024
Deirdre
United Kingdom6 reviews7.0Good- • Leisure trip
- • Couple
- • Premium Economy
- • Stayed 1 night
- • Submitted via mobile
The room was a bit small. We thought we’d be able to get a hot meal there but had to go out instead.
It was close to the airport. We managed to find somewhere to eat close by. The staff were very helpful.
Stayed in April 2024
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Reviewed: 14 April 2024
Joanna
Australia12 reviews9.0“Lovely hotel, close to the airport with friendly staff.”- • Leisure trip
- • Couple
- • Business Class
- • Stayed 1 night
- • Submitted via mobile
NA
Lovely room, very handing to airport. Rooms were large and god amenities. Very quick and efficient check in.
Stayed in March 2024
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Reviewed: 14 April 2024
Gary
Australia5 reviews7.0Good- • Leisure trip
- • Family with young children
- • Premium Economy
- • Stayed 1 night
close to airport
Stayed in April 2024
-
Reviewed: 13 April 2024
Sally
Australia8 reviews9.0Superb- • Business trip
- • Solo traveller
- • Economy
- • Stayed 1 night
- • Submitted via mobile
Comfortable
Stayed in April 2024
-
Reviewed: 13 April 2024
Debbie
Australia19 reviews1 helpful vote7.0“Good, comfy place to stay before or after a flight”- • Leisure trip
- • Solo traveller
- • Business Class
- • Stayed 1 night
- • Submitted via mobile
Poor selection of food available for breakfast. Inconsistent security - lifts have 2 separate panels, 1 requiring a key to select any floor (including ground floor to exit!), the other allowing anyone to select any floor
Location - can walk from Domestic terminal Comfy bed & pillows Can leave suitcases both before and after stay
Stayed in April 2024
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Reviewed: 13 April 2024
Kate
Australia7 reviews10“Loved it. Great experience. Shuttle to airport great too.”- • Leisure trip
- • Solo traveller
- • Premium Economy
- • Stayed 1 night
- • Submitted via mobile
Nothing
Neat and tidy, easy !
Stayed in April 2024
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Reviewed: 13 April 2024
Robert
New Zealand46 reviews1 helpful vote8.0“Airport”- • Leisure trip
- • Family with young children
- • Premium Economy
- • Stayed 2 nights
- • Submitted via mobile
4 minute bus ride to domestic air port
Close to airport for early flightjust luke the locatou3
Stayed in April 2024
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Reviewed: 13 April 2024
Robert
Australia1 review1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Premium Economy
- • Stayed 1 night
- • Submitted via mobile
Nil
Staff and comfort
Stayed in March 2024
-
Reviewed: 13 April 2024
Douglas
Australia59 reviews4 helpful votes9.0“Convenient to airport at a good price”- • Leisure trip
- • Couple
- • Premium Economy
- • Stayed 1 night
Great room with good view out comfortable bed nice big room and large open shower. We would stay again. Staff are very helpful. Motel pick up to airport or return $15 p/person - motel will arrange.
Stayed in March 2024
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Reviewed: 12 April 2024
Lesley
Australia143 reviews10 helpful votes9.0“Recommend for overnight stay prior to flight. Would stay again.”- • Leisure trip
- • Couple
- • Premium Economy
- • Stayed 1 night
Nothing, though we didn’t try any of the food items available. Preferred to eat out though not many choices nearby.
The bed was the comfiest we have had for a while. Bathroom shower was very good. Location was close to domestic terminal for flight next morning…took 15 minutes to walk though road signage wasn’t great….we had walked the route the night before when we returned our rental car so knew where to go. Enjoyed the bar/lounge on the top floor …good views over airport.
Stayed in April 2024
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Reviewed: 12 April 2024
Carolina
Denmark28 reviews6 helpful votes8.0“Great hotel to stay near the airport.”- • Leisure trip
- • Solo traveller
- • Economy
- • Stayed 1 night
- • Submitted via mobile
Limited food options
Convenient location close to the airport
Stayed in April 2024
