850 Waterfall Way, 2454 Fernmount, Australia
#3 of 3 hotels in Fernmount
Guests' ChoiceBased on 81 hotel reviews
8.1Cleanliness
8.0
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
7.9
Value for money
8.0
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End of dialog contentReviewed: 29 April 2024
Nicole
AustraliaCommunication with the property was very poor and frustrating. Property owner/manager is unresponsive by phone or email prior to arrival and responds by text only after arrival. Online booking page should advise that it is self check in and that you have to find your room/cabin by yourself. Booked this place to kayak on the river for my partners birthday but got stuck down the river with an old broken paddle that couldn't be used. 3pm check in doesn't give you much time to enjoy the place if you're staying only 1 night. Studio balcony sliding door was also broken.
Very comfortable bed. Nice property grounds, river outlook and location. Studio room was nicely appointed.
Stayed in April 2024
Reviewed: 27 April 2024
Jamie
New ZealandPlace clearly isn't maintained quite as well as it likely once was, with hedges grown much larger than in pictures and general cleanliness in the property not great, with mouldy patches in some cutlery drawers, and the communal area quite dirty. Think it's on the market, which would explain things. No major issues overall though, and we still had a great time.
Location and site was great generally, and pool was super, good value for money overall with amazing views. Kids loved it.
Stayed in April 2024
Reviewed: 17 March 2024
Susan
AustraliaGreat pool in a lovely setting. Cabin was well equiped and clean. Comfortable bed and lounge.
Stayed in March 2024
Reviewed: 9 March 2024
Verena
AustraliaNo coffee or teabags in our room.
Peaceful. Comfy bed. Lovely outlook. Pool looks beautiful but didn't use it.
Stayed in March 2024
Reviewed: 1 March 2024
Cate
AustraliaThere were no teaspoons or sugar for tea and coffee.
It was great to jump into the pool on such a hot day of our arrival and we loved the privacy of the property.
Stayed in February 2024
Reviewed: 25 February 2024
Kerri
AustraliaCommunication with the owner before travelling was light. But when we realised we had no hot water the owner was straight back to us and had this resolved the next day. Other reviews mentioned cobwebs, spiders and mosquitos. We had these too … but given the country setting, I think it’s hard to criticise the property for that! And all was resolved with a bit of insect spray.
I was a little nervous about this stay after reading recent reviews about lack of cleanliness and owner issues BUT, for us - cabin 1 was clean, tidy and comfortable. The grounds were well kept and the pool was wonderful! Didn’t use the open kitchen or deck but loved the appeal of this. A really beautiful country setting complete with cows, horses and chickens! Property was full but we didn’t hear other occupants when we were indoors and the availability of a laundry with washer and dryer was also a great help (travelling for kids sport).
Stayed in February 2024
Reviewed: 6 January 2024
Alexandra
AustraliaThe ceiling in our loft was very low and my poor partner kept bumping his head on the metal bars that run across. Even I had to duck to walk into the bathroom. So don’t recommend if you’re tall or claustrophobic!
- Beautiful location overlooking the green fields from our balcony. - Secure and spacious parking within the property - Air conditioning
Stayed in January 2024
Reviewed: 3 December 2023
T
AustraliaWas like an oven when we arrived and took a long time for the bedrooms to cool down. No ironing board or iron (necessary for wedding guests!)
Stunning views of the countryside, peaceful, beautiful gardens, great location. Comfortable beds, good sized rooms and we’ll maintained pool
Stayed in December 2023
Reviewed: 24 November 2023
Kerry
AustraliaNeeded hand rail for the stairs going into loft
Stayed in November 2023
Reviewed: 10 November 2023
Jude
AustraliaBathroom had problems of water getting all over the floor from the shower with no door. No cot for baby.
Clean, comfortable, nice view of surrounding farmland
Stayed in November 2023
Reviewed: 25 September 2023
Jeffrey
Australiabed linen & towels could be a tad better! (A preference not a criticism /
The one bedroom loft was clean cosy & comfortable.Outlook (country setting/ great - not too far from a great little town !Had a meal at the local pubs bistro very very good !
Stayed in September 2023
Reviewed: 13 August 2023
Celia
AustraliaThe loft accommodation was fairly rustic and basic for the price. It needed a thorough clean!
The location had lovely views of the countryside from the deck.
Stayed in August 2023
Reviewed: 24 July 2023
Coralee
AustraliaWe couldn't seem to get any TV reception, but there was a great selection of DVDs.
Great comfortable Bed. It was terrific to have cooking facilities also, once we worked out how to make it work!! Fantastic large paddocks to have a game of footy and pool, if you like to swim in winter!
Stayed in July 2023
Reviewed: 10 July 2023
Neil
AustraliaOnly a couple of minutes drive to Bellingen and a great outlook over the river
Stayed in July 2023
Reviewed: 12 June 2023
Black
AustraliaPeaceful and private. Exactly what we were looking for.
Stayed in June 2023
Reviewed: 11 April 2023
Lino
AustraliaNothing
Exemplary serene setting by the river bank. Excellent common facilities. Great range of accommodation to choose from.
Stayed in April 2023
Reviewed: 4 April 2023
Annette
AustraliaGround floor undercroft needs a good clean. Tree adjacent to the upper level deck needs to be cutback to enhance the available view
Location terrific, serenity wonderful. Quaint little place
Stayed in March 2023
Reviewed: 3 April 2023
Bernadette
AustraliaAmazing views of the countryside
Stayed in April 2023
Reviewed: 25 March 2023
Daniel
United KingdomNeeded a good clean and refresh, a lot of spider webs in the room and the pool had a few bugs and leaves in.
Good size comfortable room well equipped kitchen area. Friendly staff. Nice setting with a decent size pool.
Stayed in March 2023
Reviewed: 24 March 2023
Susan
Australiasmelled of blood and bone so we couldn’t sit on the verandah as to smelly
beautiful scenery
Stayed in March 2023
Reviewed: 3 March 2023
Sharon
AustraliaMore communication with owners and the little things like tissues on hand, more toilet paper provided for the number of days we were there and decent coffee cups would have been appreciated. On the list of available items it said pool towels provided but none were so it was lucky we’d taken some with us.
The location was excellent and the grandkids loved the countryside. Spacious yard for Oztag practice before competing in State Cup, Coffs Harbour. Cows, chickens, native wildlife were a bonus as well as the salt water pool to relax and unwind in after exploring Coffs Harbour and surrounding areas. Close to Bellingen where there was an IGA and a variety of restaurants and takeaway shops if you were in need of groceries or didn’t want to cook. Excellent BBQ area overlooking pool and the surrounding countryside.
Stayed in February 2023
Reviewed: 5 February 2023
Fuji
AustraliaShould have stayed longer
Great communal area, direct access to the river and use of kayak
Stayed in January 2023
Reviewed: 3 February 2023
Sylvia
Australiaceiling a bit low
lovely peaceful location
Stayed in December 2022
Reviewed: 18 January 2023
Janendra
Fijiit’s a quiet peaceful place. Ben was great. it’s a cozy place. great to get away from the hustle bustle.
Stayed in December 2022
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