Reviews of Discovery Parks - Fraser Street, Hervey Bay 4 stars
20 Fraser Street, Torquay, 4655 Hervey Bay, Australia
#11 of 59 hotels in Hervey Bay
Guests' ChoiceReview score
Based on 750 hotel reviews
8.9Score breakdown
-
Cleanliness
9.1
-
Comfort
9.2
-
Location
9.2
-
Facilities
9.1
-
Staff
9.2
-
Value for money
9.0
-
Free WiFi
6.5
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 2 May 2024
Vicki
Australia31 reviews10“Fabulous mini break away for us with a side of biking on the flat bikeways.”- • Leisure trip
- • Couple
- • Standard 1 Bedroom Cabin
- • Stayed 2 nights
Probably the wet weather hasnt helped, but the roadway needs attention with the potholes. We know our villa was clean as when we opened the sliding door we could smell the fumes of bleach. Maybe a better smelling cleaner might be good, although Bleach does the job.
On turning up at the Park, Lovely clean site at the Reception Office. Friendly Receptionist. Driving to our Van was easy enough. Great parking beside it, making the car secure and our bikes in the back. The Villa itself was lovely. Very clean, everything we needed for our stay. Great having our own personal bathroom and toilet. Good sized refridgerator to fit everything in. All manchester supplied was lovely and white. The location for us was brilliant. We biked to places but you could walk 450m down to the Esplanade to all the eating places you would want. The beach was right there. Looked safe for young families. We would definitely stay again.
Stayed in May 2024
-
Reviewed: 29 April 2024
Leanne
Australia14 reviews10Exceptional- • Leisure trip
- • Couple
- • Standard 1 Bedroom Cabin
- • Stayed 1 night
There is nothing that I didn't like about my stay.
The staff were very friendly and the cabin was clean and comfortable.
Stayed in April 2024
-
Reviewed: 25 April 2024
Himenshu
Australia11 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard 1 Bedroom Cabin
- • Stayed 2 nights
- • Submitted via mobile
Great clean place and will be back.
Stayed in April 2024
-
Reviewed: 13 April 2024
Leanne
Australia3 reviews10“Get hassle free stay”- • Leisure trip
- • Family with young children
- • Deluxe Safari Tent
- • Stayed 2 nights
- • Submitted via mobile
Na
Clean and modern facilities
Stayed in March 2024
-
Reviewed: 9 April 2024
Shannon
Australia1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard 1 Bedroom Cabin
- • Stayed 3 nights
- • Submitted via mobile
What I didnt like is I was provided by email and then again in person, a schedule for the kids club each day and what activities there was. Our kids desperately wanted their face painted and to see the petting zoo - neither happened. The schedule said face painting between 10 and 2pm - got there around 12pm and they had gone home. Waited at on our balcony for the petting zoo to arrive at 330pm and nothing until a textcame.thru saying cancelled due to weather even though it wasn't raining. Kods were devastated. The next day the schedule said window art - turned up - young girl knew nothing about it being window art so had nothing planned. Please keep to the schedule as much as you can and let the young lady know what's supposed to be on each day. If things change, let the parents know!!
Loved the proximity to the beach and shops. It has great family friendly activities onsite. Our unit was very clean upon check in. Lovely and quiet.
Stayed in April 2024
-
Reviewed: 8 April 2024
Danielle
Australia13 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior 2 Bedroom Cabin
- • Stayed 2 nights
- • Submitted via mobile
We stayed in a great cabin for a couple of nights before adventuring over to Fraser Island. The beds, kitchen and bathrooms had everything we could need and were very comfortable for our family of 5. The tea coffee and kitchen facilities were very handy. The kids enjoyed the pool and jumping pillow.
Stayed in March 2024
-
Reviewed: 29 March 2024
Jade
Australia5 reviews10“Absolutely beautiful park. Clean rooms. Loved it”- • Leisure trip
- • Family with young children
- • Standard 1 Bedroom Cabin
- • Stayed 2 nights
- • Submitted via mobile
Didn’t stay long enough
Cleanliness
Stayed in March 2024
-
Reviewed: 28 March 2024
Reena
Australia1 review10“Amazing experience”- • Leisure trip
- • Family with young children
- • Superior 2 Bedroom Cabin
- • Stayed 2 nights
- • Submitted via mobile
Clean, well maintained, quiet place to relax
Stayed in March 2024
-
Reviewed: 28 March 2024
Mark
Australia7 reviews10“All in all, would definitely stay here again.”- • Business trip
- • Solo traveller
- • Standard 1 Bedroom Cabin
- • Stayed 1 night
Car parking could be a bit tight if you had a wide vehicle.
Location was good.
Stayed in March 2024
-
Reviewed: 25 March 2024
William
Australia10 reviews1 helpful vote9.0“Great place for a 2 night stay”- • Leisure trip
- • Family with young children
- • Standard 1 Bedroom Cabin
- • Stayed 2 nights
Cabin was very clean and the main bed super comfy. Also nice to have a fan in the room as well. Good location and close to the esplanade to get a feed. Pool area was clean and tidy as well.
Stayed in February 2024
-
Reviewed: 22 March 2024
Caitlin
Australia1 review10Exceptional- • Business trip
- • Family with young children
- • Deluxe 1 Bedroom Cabin
- • Stayed 3 nights
- • Submitted via mobile
Only use coins on the washing facilities
The park is great for families. The staff were friendly. We enjoyed our time staying at the park. Facilities were great. The children really enjoyed the games room, as we have stayed at other discovery parks and they did not have these.
Stayed in March 2024
-
Reviewed: 18 March 2024
Lyndsay
Australia2 reviews8.0“Very accommodating & friendly staff. Great location in comfortable, self catering, fully contained cabin.”- • Leisure trip
- • Couple
- • Standard 1 Bedroom Cabin
- • Stayed 1 night
- • Submitted via mobile
Good, quiet central location. Self contained and very functional.
Stayed in March 2024
-
Reviewed: 13 March 2024
Tanya
Australia1 review9.0Superb- • Leisure trip
- • Family with young children
- • Standard 1 Bedroom Cabin
- • Stayed 3 nights
- • Submitted via mobile
Maybe a few more activities for kids or discounts for family attractions
Great value for price. Great venue for families
Stayed in March 2024
-
Reviewed: 13 March 2024
Jason
Australia5 reviews9.0“overall it was excellent”- • Business trip
- • Solo traveller
- • Standard 1 Bedroom Cabin
- • Stayed 1 night
- • Submitted via mobile
potholes in roads
facilities were great
Stayed in March 2024
-
Reviewed: 13 March 2024
Angela
United Kingdom41 reviews1 helpful vote8.0“Lovely stay”- • Leisure trip
- • Couple
- • Superior 1 Bedroom Cabin
- • Stayed 2 nights
- • Submitted via mobile
Nothing, they are basic but great
Lovely location, great units that have all you need & are clean. Very friendly & helpful staff. Stored our luggage whilst we did K'gari island. Great location for shops, bars & restaurants.
Stayed in March 2024
-
Reviewed: 12 March 2024
Alec
Australia4 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior 2 Bedroom Cabin
- • Stayed 3 nights
- • Submitted via mobile
Na
Plenty of space and in a quiet location
Stayed in March 2024
-
Reviewed: 2 March 2024
Gemma
Australia17 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior 2 Bedroom Cabin
- • Stayed 1 night
- • Submitted via mobile
In ground swimming pool. Excellent location
Stayed in February 2024
-
Reviewed: 2 March 2024
Mick
Australia11 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior 1 Bedroom Cabin
- • Stayed 2 nights
- • Submitted via mobile
Comfy beds
Stayed in March 2024
-
Reviewed: 27 February 2024
Kaye
Australia21 reviews1 helpful vote9.0“Staff were very helpful with my booking due to an error on my part.”- • Solo traveller
- • Standard 1 Bedroom Cabin
- • Stayed 3 nights
- • Submitted via mobile
Location, amenities, staff assistance
Stayed in February 2024
-
Reviewed: 25 February 2024
Sheri
Australia18 reviews10Exceptional- • Business trip
- • Family with young children
- • Deluxe Safari Tent
- • Stayed 2 nights
- • Submitted via mobile
N/A
The parks facilities, clean safari tent, comfortable beds and friendly staff. Prefect relaxing family get away 😄
Stayed in February 2024
-
Reviewed: 19 February 2024
Just
Australia12 reviews8.0“Overall a great park”- • Leisure trip
- • Family with young children
- • Superior 2 Bedroom Cabin
- • Stayed 3 nights
- • Submitted via mobile
Our check in was pushed a hour back to them being short staffed instead of getting our unit ready they all were done prior which was silly as we had a unit vacant next to us for 24hrs but all the glamping tents vacant - unsure why they could haven't given us a upgrade or offered one of them at a short fee as we had 3 small children tierd and we were sitting waiting. The second room was extremely small and we had to tip the bed on the side to allow the portacot, was extremely hot in that room also. Overall was a nice area and for the price we would stay again as it was just somewhere to lay our heads while we are up there doing some jobs
Park was in a great location and pool and balloon was a huge hit with the small children.
Stayed in February 2024
-
Reviewed: 18 February 2024
Brendon
Australia6 reviews8.0“Clean and convenient”- • Leisure trip
- • Family with young children
- • Superior 2 Bedroom Cabin
- • Stayed 2 nights
- • Submitted via mobile
The bunk beds for my oldest (14 yo) were on the small side of sizes. Any more than a couple of days would not have worked.
Location to the event we had attended, was quiet and comfortable, had sufficient bedding for the family.
Stayed in February 2024
-
Reviewed: 17 February 2024
Jenna
Australia24 reviews8.0“Great value, fun for families”- • Leisure trip
- • Family with young children
- • Superior 2 Bedroom Cabin
- • Stayed 1 night
- • Submitted via mobile
Great value for money, nice amenities for families to keep kids entertained. Nice to walk around, see ducks and turtles, safely enclosed. Aircon works well
Stayed in February 2024
-
Reviewed: 11 February 2024
Amanda
Australia18 reviews9.0“Lovely friendly camp site”- • Leisure trip
- • Couple
- • Standard 1 Bedroom Cabin
- • Stayed 3 nights
- • Submitted via mobile
N/A
Close to beach
Stayed in February 2024
