Disabled room. Shower was a hand held and could not hang it. Parking on the street. Had to wake up early to buy a ticket for the next day.

Room was spacious

Stayed in December 2023

No parking at hotel, No street parking available. Bar closed very early.

comfortable bed, spacious room

Stayed in November 2023

Room service Food wasn’t too good

Nice build g room with good toiletries

Stayed in November 2023

bathroom overhead shower had constantly changing temperature, impossible to enjoy a hot shower. room door extremely hard to open from inside.

bedroom has comfortable bed and linens, plenty of closet storage, and a safe. living room has a couch and large tv, small dining table with chairs. mini kitchen has a microwave, hot pot, and mini-fridge, some silverware and dishes. hotel is centrally located which made it easy to visit downtown attractions.

Stayed in December 2023

Shower

Location Restaurant

Stayed in November 2023

Nothing to complain about

Location close to Optus stadium Staff friendly

Stayed in November 2023

No parking at peak times, bathroom was a bit run down

Easy to get to in the cbd

Stayed in October 2023

Nothing

Every thing

Stayed in November 2023

Nothing, it was totally adequate for our needs at the time

Great facilities especially for someone just arrived in the city

Stayed in November 2023

great location. Had a Balcony spacious

Stayed in November 2023

The showers went hot and cold the whole time and there was no snacks or bottled water in the room we were so hungry and room service too an hour and 20 mins. I also booked specifically for the underground parking and when we got there it was full and finding parking elsewhere was very stressful

Super easy to get too and comfortable

Stayed in November 2023

The fact you could not provide enough parking for your guests.

the location was great for us, the room was very nice.

Stayed in October 2023

N/A

The room was very clean and spacious. Bed was super comfy and a good selection of pillows etc. Small kitchenette was good for the room size - didn't use this time but would in the future. Loved the way the bathroom and shower was laid out - shower was great and the supplied shampoo etc was of high quality.

Stayed in October 2023

Car parking. Very difficult to get luggage from where we had to park.

The bed was comfortable. The room was a good size.

Stayed in October 2023

Thin walls could hear the next rooms nighttime activities clearly.

Clean, tidy meet our expectations.

Stayed in October 2023

Heirloom restaurant not operating…limited room service menu only. Getting a little tired…dirty carpets.

location

Stayed in October 2023

The parking was an issue. We were there just after 3 and told there was no parking left as it is limited. Had to street park which wasn't ideal.

Room was great. Very clean with good view. Bed was comfortable. Close to town. staff were accommodating and helpful.

Stayed in September 2023

Only issue we had was the remote in our bedroom (1907) wouldn't work on the TV, the one in the lounge was fine and both remotes (lounge and bedroom) worked on that TV but neither would work in the bedroom. So, I could use the power button on the TV to get it going, but navigating the little toggle to scroll through the menu was frustrating and ultimately couldn't get out of the welcome screen. Not a big deal for us but may be for others who like to lay in bed with the TV on.

We stay here often either as a couple or with the family and love it every time we do!! The rooms are great and have all the amenities we need and the facilities at the hotel (pool, spa, sauna, gym) are always fun! The staff did very well in meeting our special request and even had a card and bottle of wine for my wife's birthday waiting in our room upon arrival.

Stayed in October 2023

Room and view was great

Stayed in October 2023

view was amazing.

Stayed in October 2023

The food at the buffet was terrible

Stayed in October 2023

Staff unable to provide onsite parking as there wasn’t any available ???? Had to park on street.

nice and clean. room was serviced everyday

Stayed in October 2023

tiny step into bathroom is a trip hazard. Door had issues unlocking with key card several times.

View was incredible - it was a lovely touch to have a complementary bottle of champers too. The bed was large and very comfortable.

Stayed in October 2023

The main reason I booked an apartment was for use of the kitchen. While the kitchen had refrigerator and cooktop facilities that I utilised a lot, and a handy little drawer dishwasher, they needed more in the way of cookware. One small saucepan and one tiny frypan was not enough given that I was staying in an apartment with a kitchen for a week, needing to cater to my strict diet. Also, I had to ask the cleaning staff to come and clean the kitchen one evening upon arriving home, as they had only made the bed but left the kitchen with crumbs all over the bench and food stuck on the hotplate. No scourers or cleaning sprays are provided so I would have expected this to occur in the daily clean. The problem was resolved quickly. 

The rooms are nicely appointed and the bed was very comfortable. The lounge suite was not comfortable and the black furnishings felt a little harsh and masculine. The Swan River view was absolutely wonderful and I enjoyed eating my meals looking out through the large windows. Excellent gym amenities and a great lap pool. The sauna was a treat although the wooden benches are aged and seemed unstable and probably need updating. The property was close to locations I utilised and very easy access to Perth‘s fabulous free bus system. The staff were friendly although the foyer and lift areas are overly perfumed which was unpleasant. Extra toiletries and tea etc were provided upon request. The toiletries were fantastic!

Stayed in October 2023

Paying $40 for 2 cocktails that were less then half full

Pillow menu and the bath

Stayed in October 2023