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Reviews of Toodyay Hotel

125 Stirling Terrace, 6566 Toodyay, Australia

#6 of 6 hotels in Toodyay

Guests' Choice

Review score

Based on 18 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    6.1

  • Location

    8.2

  • Facilities

    5.1

  • Staff

    7.4

  • Value for money

    5.4

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Showing 1 – 18

  • Reviewed: 26 September 2023

    5.0
    Would definitely stay again if prices dropped and the pub was in business
    • Leisure trip
    • Group
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Unaware that the pub was actually closed serving no food or drinks and only serving as accommodation. No staff present and way overpriced considering shared bathrooms. We arrived in early evening and so had to stay here.

    Beautiful old pub with heritage everywhere you look.

    Stayed in September 2023

  • Reviewed: 15 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was filthy. Bench was covered in cosmetics. Floor was crunchy and dirty. Carpets needed to be vacumned

    Location.

    Stayed in June 2023

  • Reviewed: 9 June 2023

    5.0
    an interesting experience!
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    freezing outdoor shared bathroom, only one working toilet and working but dirty shower

    location, fires in pub and courtyard, friendly helpful staff

    Stayed in June 2023

  • Reviewed: 20 April 2023

    4.0
    We were disappointed with the false advertising of a priva
    • Business trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Standard of cleanliness was very low. Even after staff were engaged to clean the rooms this did not include cleaning the dust and food particles from under the bed or wiping the dust off the surfaces of the furniture. There were no mugs/cups/glasses/cutlery/tea/coffee provided in the shared kitchen and no detergent/tea towel etc for leaving this are as ‘tidy as you saw it’ as directed by a hand written sign.

    The management staff were very respectful of our complaint about the standard of the accommodation and took Immediate steps to attempt to rectify the situation - engagement of cleaning staff, assigning us to a room as per our booking request, providing a free night of accommodation and assuring us the falsely advertised ‘private’ bathroom would be changed to ‘shared’ bathroom on the booking.com website.

    Stayed in April 2023

  • Reviewed: 18 March 2024

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night

    A little dated

    Very accommodating staff

    Stayed in March 2024

  • Reviewed: 2 September 2023

    3.0
    Will not stay there again
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Did not match the photos online. The hotel, restaurant and bar are all closed. The only accommodation is 3 units that do not look anything like the nice room photos online. The bathroom was disgusting with a shower that didn't work. It wasn't that the bathroom was unclean just very old that it was now impossible to clean. Grout and shower sealing was black. There was rubbish under the bed. The room had a smell of mould. The cost is delusional for what you are getting.

    Location was good. Manager seemed lovely. Property manager only communicated through text and ignored our message about the broken shower, smell and rubbish

    Stayed in September 2023

  • Reviewed: 14 August 2023

    1.0
    Disgusting and dirty…stay well away.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 4 nights

    The place is a disgusting mess. Left open all night to anyone who wants to enter. There are so many features that are disgusting it’s knowing where to start. Yard full of overflowing bins. Communal kitchen with used plates and cutlery left out. Overflowing bins in the kitchen. Broken doors. Hair balls as large as your palm on floors and walls of the shower. Overflowing bins in the showers…and used soaps…shampoo bottles.etc Only one toilet as the other was hanging off the wall and filled with sewage. Room cold and old bedsheets and blankets. Carpets throughout crusty with dirt and dust and rubbish. And on and on…. The worst place I have ever stayed in, in my life!…and I have travelled all over the world to many third world countries. We had booked for 4 nights for an event…the Avon decent and the Hotel was fully booked, as was everywhere else in the town We left after 3 nights disgusted anyone has the nerve to charge for this health hazard.

    The only redeeming feature of this place is the young man who welcomed us to this disaster health hazard.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    3.0
    Just adequate, but not going to ever use it again.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights

    There was no staff present for the entirety of our stay. The hotel was not secured and anyone could have walked in. The whole place looks very un-kept and needs to be closed until it can be cleaned up, preferably fully renovated.

    The bed was comfortable and air conditioning warm. Location suited our needs.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Needs a full revamp. Facilities very run down.

    Stayed in August 2023

  • Reviewed: 29 June 2023

    1.0
    A hell hole
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    The smell, the old bed linen. No hairdryer or basic wine glasses.

    Nothing

    Stayed in June 2023

  • Reviewed: 22 June 2023

    10
    Will be back, enjoyed our stay
    • Business trip
    • Couple
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The unit was very clean and comfortable. The bar has a country feel and great atmosphere, the beer garden is very relaxing. Staff were friendly and accommodating. Food was 10/10 fast service. We will be back

    Stayed in June 2023

  • Reviewed: 14 April 2023

    2.0
    It was not good at all! Lack of staff, cleanliness, security and amenities. No private bathrooms!
    • Business trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 2 nights

    Hotel was unstaffed for the whole long weekend. We checked in at the bar counter and didn't get to show our room etc. We paid and booked rooms with private bathroom/toilet and the rooms didn't have any. We had to go to a shared area. As hotel was unstaffed the toilet and bathroom was in a horrendous state and extremely dirty. The pub downstairs was in an open area and even though the pub was closed for service, it was still open as in anyone could walk in and have access everywhere.

    Location was very nice. Right in the middle of the main road of Toodyay. Accessible parking.

    Stayed in April 2023

  • Reviewed: 14 April 2023

    1.0
    terrible
    • Leisure trip
    • Solo traveller
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Noise from music and patrons at night and noise from staff in the morning.

    Stayed in April 2023

  • Reviewed: 5 May 2023

    8.0
    I will definitely be staying here again in the near future, absolutely loved it! Cheers Freemasons.
    • Leisure trip
    • Couple
    • Queen Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The property was really relaxing and felt very comfortable the whole 2 nights. The staff were incredibly friendly and attentive.

    Stayed in May 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 1 September 2023

    3.0
    Poor
    • Business trip
    • Group
    • Queen Room with Balcony
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 12 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

Showing 1 – 18

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