Reviews of Mercure Kakadu Crocodile 3.5 stars
Flinders Street, 0886 Jabiru, Australia
#3 of 3 hotels in Jabiru
Guests' ChoiceReview score
Based on 959 hotel reviews
6.7Score breakdown
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Cleanliness
7.2
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Comfort
7.3
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Location
8.3
-
Facilities
6.9
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Staff
8.2
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Value for money
5.8
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Free WiFi
7.2
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Reviewed: 13 May 2024
Ronan
Ireland1 review8.0Very good- • Leisure trip
- • Couple
- • Superior Family
- • Stayed 1 night
- • Submitted via mobile
Restaurant
Stayed in May 2024
-
Reviewed: 12 May 2024
Jennifer
United Kingdom4 reviews6.0“Pleasant staff, nice restaurant, pity about the tired rooms and the very outdated bathroom”- • Leisure trip
- • Group
- • Court Yard Family
- • Stayed 3 nights
- • Submitted via mobile
The bathroom was so outdated, low bath with a shower curtain, door was in a bad way with rusty hinges. In desperate need of modernising. The room was ok, but too expensive for what it was
Breakfast was ok, but additional yogurts and dairy such as cheeses would have improved it The foyer was bright and cheerful with lots of aboriginal artwork. The staff were pleasant.
Stayed in May 2024
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Reviewed: 12 May 2024
Angela
Australia8 reviews8.0“Good stay but pricey for just a room”- • Leisure trip
- • Group
- • Superior Twin
- • Stayed 1 night
No help with baggage especially when room was on the second floor with no lifts. Make sure you check if you need a ground floor room.
Dinner at restaurant - really good cooking. Highly reccommend it as there are not too many choices around.
Stayed in April 2024
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Reviewed: 11 May 2024
William
Australia13 reviews6.0“As above”- • Leisure trip
- • Solo traveller
- • Standard Queen
- • Stayed 1 night
The cost of food and drinks
Very overpriced
Stayed in May 2024
-
Reviewed: 11 May 2024
James
Australia17 reviews8.0“Very comfortable stay and the resort has a nice relaxing feel. Staff were pleasant and helpful. The food in the restaur”- • Leisure trip
- • Solo traveller
- • Superior Family
- • Stayed 2 nights
- • Submitted via mobile
Bathroom was in need of a little maintenance as the shower head was leaking. This was reported to the front desk b
Room was modern and clean. Bed was comfortable. The restaurant was excellent.
Stayed in May 2024
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Reviewed: 5 May 2024
Alison
Australia4 reviews8.0“We absolutely loved our time in Kakadu”- • Leisure trip
- • People with friends
- • Court Yard Queen
- • Stayed 2 nights
- • Submitted via mobile
The accessible room bathroom was a little small
Location
Stayed in May 2024
-
Reviewed: 5 May 2024
Brian
New Zealand16 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Superior Family
- • Stayed 1 night
The restaurant was under staffed for the number of guests and wait time was too long however food was excellent.
We enjoyed the Art Galleries very much and also the pool and garden area. The building was architecturally stunning.
Stayed in April 2024
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Reviewed: 1 May 2024
Adrienne
Australia8 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior Family
- • Stayed 1 night
- • Submitted via mobile
N/A
Stayed in April 2024
-
Reviewed: 28 April 2024
Brian
Australia4 reviews8.0“A very comfortable and pleasant stay in spite of small disappointments”- • Leisure trip
- • Couple
- • Standard Queen
- • Stayed 2 nights
Sadly room cleanliness was a little disappointing. Cobwebs in cornices, and attached porch area had not been swept for some time and the table & chairs very dusty. Small letdowns in an otherwise lovely stay.
Room was spacious and generally well set out. Restaurant was lovely with good food options and friendly staff. Also lovely pool and grounds.
Stayed in April 2024
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Reviewed: 26 April 2024
Macfarlane
Australia1 review8.0Very good- • Leisure trip
- • People with friends
- • Superior Family
- • Stayed 1 night
- • Submitted via mobile
Breakfast way too expensive, especially after paying a lot for room rate
Dinner was good, but expensive
Stayed in April 2024
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Reviewed: 8 April 2024
Tevita
Australia1 review8.0Very good- • Leisure trip
- • Couple
- • Superior Family
- • Stayed 1 night
- • Submitted via mobile
clean, quiet, spacious, great food.
Stayed in March 2024
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Reviewed: 5 April 2024
Helen
Australia7 reviews6.0“Liked it but a bit expensive for what amounted to extra space”- • Leisure trip
- • Couple
- • Superior Family
- • Stayed 2 nights
- • Submitted via mobile
Noisy & soft bed, something nibbled on my cookies in the middle of the night
Location, pool, spacious room
Stayed in April 2024
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Reviewed: 27 March 2024
Simon
Australia3 reviews7.0“I enjoyed my stay, I would go back there again.”- • Leisure trip
- • Solo traveller
- • Standard Queen
- • Stayed 4 nights
- • Submitted via mobile
On Sunday after I returned from Ubirr, there was a petrol generator outside my room. It was that loud I had to leave my room and I went to the golf club. No microwave in the room.
Good size room. Close to attractions in the area. Restaurant food was nice. Staff friendly and helpful.
Stayed in March 2024
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Reviewed: 1 March 2024
Rick
Australia34 reviews1 helpful vote7.0“Enjoyable but noticed place was short staffed. Staff were excellent”- • Leisure trip
- • Couple
- • Superior Family
- • Stayed 2 nights
- • Submitted via mobile
Bathroom needed attention, taps not working properly,double power points needed, a couple of lights weren’t working
Pool and restaurant
Stayed in February 2024
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Reviewed: 23 January 2024
Catherine
Australia3 reviews7.0“Would come back again for sure”- • Leisure trip
- • Couple
- • Standard Queen
- • Stayed 1 night
- • Submitted via mobile
We were all the way out the back, the place was empty, would have liked to be closer to pool
Dinner was amazing.
Stayed in December 2023
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Reviewed: 16 January 2024
Justine
Australia3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard Queen
- • Stayed 1 night
- • Submitted via mobile
M
Our meal at restaurant was fantastic. Everything was cooked extremely well and it was delicious!
Stayed in December 2023
-
Reviewed: 3 January 2024
Deb
Australia7 reviews3 helpful votes8.0“Great place to call home while exploited amazing Kakadu National Park”- • Leisure trip
- • Solo traveller
- • Standard Queen
- • Stayed 2 nights
- • Submitted via mobile
It is a little bit tired, stains on carpets and dodgy door locks on sliding doors to pool and gardens
Great location to explore all the beautiful Kakadu has to offer. Rooms are equipped to give respite from the heat, air conditioning and dehumidifiers, art galleries with local indigenous art on display, restaurant open for breakfast lunch and dinner
Stayed in January 2024
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Reviewed: 17 December 2023
N
New Zealand28 reviews2 helpful votes7.0“A Must for Wet Season Extreme Experience.”- • Leisure trip
- • Family with young children
- • Standard Queen
- • Stayed 1 night
On arrival there was a group of about 10-11 Indigenous People and their language was appalling as they were drinking in the bar. Their odour was overpowering as well. Staff looked very uncomfortable at their presence in the bar and I had to ask 2 to move off the pool towel basket and they fell off (intoxicated).
We were upgraded to be closer to the pool which was nice, diner was exceptional, service good although being wet season staffing levels are lower and it took 10 mins to find someone to check us in. Rooms very tidy, plenty of pool towels. The highlight was sitting outside watching an incredible storm, mostly hundreds of lightening flashes from 9pm onwards.
Stayed in December 2023
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Reviewed: 8 December 2023
Karen
Australia4 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Queen
- • Stayed 3 nights
- • Submitted via mobile
N/A
Stayed in November 2023
-
Reviewed: 5 December 2023
Amanda
United Kingdom12 reviews1 helpful vote8.0Very good- • Leisure trip
- • Group
- • Standard Queen
- • Stayed 1 night
- • Submitted via mobile
Aircon couldn’t really cool the room enough. Bathroom a bit tired. Could do with more staff in restaurant, service was a little slow.
Good location for exploring the NP. Quirky design. Clean and functional.
Stayed in November 2023
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Reviewed: 23 November 2023
Annhelen
Germany17 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Standard Queen
- • Stayed 2 nights
- • Submitted via mobile
Room was Not Clean at all, many stains in the furniture and Walls, hairs and stains in the bathroom, towels Had stains on them
Big rooms, nice staff
Stayed in November 2023
-
Reviewed: 15 November 2023
Debbie
Australia25 reviews2 helpful votes8.0“Very lovely”- • Leisure trip
- • Couple
- • Court Yard Twin
- • Stayed 2 nights
- • Submitted via mobile
Staff were not educated about bush Tucker infused meals
Rooms pool food
Stayed in October 2023
-
Reviewed: 11 November 2023
Glen
Australia3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard Queen
- • Stayed 3 nights
- • Submitted via mobile
The drinks were a little slow coming out but that’s being picky!
The staff were amazing in our opinion, the food was great too, we didn’t have breakfast however we had 2 evening meals in the restaurant and the food was amazing, the best fish and chips I’ve had for a long time.
Stayed in November 2023
-
Reviewed: 29 October 2023
Nicole
Australia1 review7.0“Stay was pleasant, though we spent the time talking about the improvements needed at the facility, a little disappointin”- • Leisure trip
- • Couple
- • Superior Family
- • Stayed 1 night
- • Submitted via mobile
The property is very outdated and in need of a refurbishment. The bar area was not clean. We arrived only one other couple there, dirty tables, floor needed a vacuum. Also make bar tender made a mojito that did not taste like a mojito I think he used a mint or menthol liqueur, the female bar tender mojito was perfect. Indigenous couple fighting and screaming near our room in the early afternoon, no security or staff around to intervene.
The restaurant, the food was beautiful
Stayed in October 2023
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