11-13 Garrick Street, 4877 Port Douglas, Australia
#48 of 185 hotels in Port Douglas
Guests' ChoiceBased on 164 hotel reviews
8.7Cleanliness
9.0
Comfort
9.2
Location
9.8
Facilities
8.7
Staff
9.2
Value for money
8.8
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 September 2023
Christine
AustraliaPool area little cramped with few chairs & places to relax
Fantastic location, close to beach & Main Street, friendly management .
Stayed in September 2023
Reviewed: 18 September 2023
William
New ZealandI had a sore leg and was using a walking stick. The staff never offered to help my take my suitcases up the stairs.
No breakfast. Location excellent.
Stayed in August 2023
Reviewed: 30 May 2023
Stewart
AustraliaThere wasn't anything that we didn't like. We could've done with an extra couch/arm chair in our room but we weren't in there overly much during the day, just in the evenings.
We loved our apartment. I was fresh modern and clean apart from a slight bit of mold stuck up under the shelf in the shower (it is a humid place). It was great having a bedroom for us and one for the kids. We enjoyed the balcony out the front as well and we all enjoyed the pool which was clean and lovely and warm with facilities if you wanted to cook outdoors. It was only a short walk the main street, beach, walking trail, and the bars/restaurants. The free onsite parking was also an added bonus for us with a hire car. We also loved the addition of book shelf you could help yourself too during our stay (our kids love reading books). The staff were very helpful with good attractions and places to eat, along with some hot local tips you wouldn't otherwise know, and they always greeted us when they saw us during our stay. The washing machine and clothes dryer were also helpful for doing a load of washing part way through our stay, particularly with the kids.
Stayed in May 2023
Reviewed: 8 May 2023
Neil_smallman
NetherlandsExcellent location close to the beach, headland walking track and only a short walk into the town centre with all the bars, restaurants and shops. We were a large group of 12 people across three families, with kids and elderly relatives and the accommodation could not have been more perfect for us!
Stayed in April 2023
Reviewed: 28 April 2023
Bronwyn
AustraliaSmall unit complex, not too many people. Easy walking to both the beach and town.
Stayed in April 2023
Reviewed: 17 April 2023
S
United Kingdomnothing.
Olivia and Al were great, it’s a lovely family run business. Kept so well, Al was always cleaning and gardening the lovely surrounds. communal areas were spotless, the apartments had all the mod cons and were spotless and modern. I had to call/ email in advance of our stay and Olivia was quick to respond and super helpful. Really lovely feel. Great location too, short walk to the beach and into town.
Stayed in April 2023
Reviewed: 14 April 2023
Caspar
AustraliaPillows too hard. Rooms a little dowdy.
Stayed in April 2023
Reviewed: 29 March 2023
Remy
AustraliaThe pool gets a lot of sun so the water becomes heated by the end of the day.
The location was excellent, quiet and within walking distance to the beach and Macrossan Street. There was a nice pool with barbecue, tables and chairs. The apartment was well equipped with kitchen and utensils. Bathroom included washing machine and dryer.
Stayed in March 2023
Reviewed: 25 March 2023
Louise
AustraliaDisruptive noise from all the works being carried out. The only other thing worth mentioning is that the range hood over the stove did not work which meant any cooking we did, the smell lingered.
Close to 4 Mile Beach and the main street, it was the perfect location. Pool area was great too!
Stayed in March 2023
Reviewed: 18 March 2023
Robin
United Kingdomnothing
great hosts, Olivia was super knowledgeable about the area, apartment was stunning, modern, clean and was beyond our expectations
Stayed in March 2023
Reviewed: 14 March 2023
Karen
United KingdomBalcony view and some dated furnishings Would have loved an umbrella in the pool area
The pool area and beds Great bathroom
Stayed in March 2023
Reviewed: 9 March 2023
Carol
United StatesThe location is perfect for a base in Port Douglas. Walkable to town. Walkable to Marina. Parked the car on property and never used it again.
Stayed in February 2023
Reviewed: 7 March 2023
Paul
United KingdomIt was ideally placed for beach, shops & restaurants
Stayed in March 2023
Reviewed: 26 February 2023
John
AustraliaFelt a tad dated but in no way impacted our stay or view on the accommodation.
Perfect spot to explore Port Douglas and beyond. Exceptionally comfortable, well appointed with a full size kitchen, plus jumping in the pool after a long day was perfect. Loved the location, quiet but a very easy walk into town or to Four Mile Beach, especially compared to being in one of the resorts. Free parking on site and lots of info about things to see and do in the area. Would recommend and definitely stay again!
Stayed in February 2023
Reviewed: 10 February 2023
Klaus
GermanySome things in room need updating. Just visual stuff like chairs and the carpet in the room!
Great location and well cared for property.
Stayed in February 2023
Reviewed: 10 January 2023
Emily
AustraliaApartment we stayed in is a bit dated, needs a few repairs. Floor tiles broken and move when you walk on them with chunks of grout coming out. Shower leaked, the washing machine is rusty and didn’t stop automatically when the selected cycle finished.
Great location, close to everything and still really quiet, minimal traffic on the street. Staff were great, very helpful with all queries including booking tours etc.
Stayed in January 2023
Reviewed: 8 January 2023
Terri
AustraliaLocation was ideal.
Stayed in January 2023
Reviewed: 7 January 2023
Matthew
United Kingdomnothing
everything
Stayed in January 2023
Reviewed: 4 January 2023
Lee
Australiaperhaps slightly dated, but overlook this due to the positives
good location, friendly staff
Stayed in January 2023
Reviewed: 1 January 2023
Colin
AustraliaPlumbing in the bathrooms/ WC Toilet had to be repeatedly flushed to remove waste. Taps definitely were not working well, both sinks. Frying pans were in need of binning, impossible to work with, remember the cook top is glass so pans were also sliding around. All that is required is a visit from a Plummer, and some serious thought about replacement of some kitchen equipment.
Almost everything
Stayed in December 2022
Reviewed: 23 December 2022
Laura
United Arab Emirates~
fantastic location - clean & comfortable
Stayed in December 2022
Reviewed: 8 December 2022
Anthony
United KingdomNothing.
Olivia and Al were very helpful throughout our stay. The apartments are spacious and clean. Both the beach and the main commercial area are a stone’s throw away.
Stayed in November 2022
Reviewed: 21 November 2022
Nicola
Australianothing
spacious, very clean. Good facilities
Stayed in November 2022
Reviewed: 3 November 2022
Hayley
Australiagreat location , walking distance for beach , marina, shops and restaurants.
Stayed in November 2022
Charleston, USA
Portariá, Greece
Rome, Italy
Ulyanovsk, Russia
Autignac, France
San Martino Siccomario, Italy
Ivaylovgrad, Bulgaria
Anse Marcel , Saint Martin
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content