115/2128 Phillip Island Road, 3922 Cowes, Australia
#55 of 203 hotels in Cowes
Guests' ChoiceBased on 281 hotel reviews
8.2Cleanliness
8.3
Comfort
8.5
Location
9.0
Facilities
8.4
Staff
8.5
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 19 April 2024
Ian
AustraliaThere was no iron in the room and limited toilet paper and not enough towels for the number of people staying in the villa. When asking for an iron, we were told one would be sent over but it never arrived.
It was quiet, all amenities were accessible and there was plenty of room in our villa
Stayed in April 2024
Reviewed: 18 April 2024
Ģeoff
AustraliaAll good.
Quiet. Peaceful. Access to resort facilities.
Stayed in April 2024
Reviewed: 8 April 2024
Scott
AustraliaLarge clock in room had to remove batteries at it was too loud tick tick and couldn’t sleep.
Location and apartment facilities
Stayed in March 2024
Reviewed: 5 April 2024
Alexandra
AustraliaNeat and tidy. Great location
Stayed in March 2024
Reviewed: 19 March 2024
Lisa
United StatesCheck-in was a challenge. Booking.com showed a villa number on our reservation, but this ended up being the incorrect villa and it took us some time to sort through the confusion. If booking here, be sure to look for an email from the property owner/manager to provide the specific details. they may be different than what booking.com has registered.
Toni was fanstastic and the property is very conveniently located. it’s also nice to have access to the amenities at the Ramada, including pool, jacuzzi, gym and restaurant.
Stayed in March 2024
Reviewed: 29 January 2024
Jacqueline
Australianeeds better curtains to block out the light in the morning
perfect size room for 2 loved the shower
Stayed in January 2024
Reviewed: 28 January 2024
Sara
AustraliaNothing
Beautifully decorated with lovely ambience, so comfortable and a wonderful time away
Stayed in January 2024
Reviewed: 17 January 2024
Hau
SingaporeThe drainage in the shower area is not working. The water flooded the walkway and into the living area.
The nature around the resort villa.
Stayed in December 2023
Reviewed: 2 January 2024
Qiaoyang
ChinaI think there are some cabins re-decorated and some not, it's fair when you have dozens of cabin in the site. But the pics on the website are the cabins re-decorated, while what we get is not. It is below my expectation when I enter the cabin.
The location is good. Appreciate we could have a cabin in the peak season of Christmas. Easy to find the cabin, easy check-in and check-out, easy to park the car.
Stayed in December 2023
Reviewed: 30 December 2023
Gemma
United KingdomLocation
Stayed in December 2023
Reviewed: 30 December 2023
Dinah
AustraliaThe owner Toni was super friendly and helpful. We had some issues with the door lock when we first arrived, she came over straight away and helped us out. The resort has quite a lot facilitates for kids to play.
Stayed in December 2023
Reviewed: 21 December 2023
Toshi
AustraliaI asked about check out and where I should put the key. I sent sms by my mobile phone, but your responses were a bit slow
Thank you for icy poles and cherries.
Stayed in December 2023
Reviewed: 16 November 2023
Stacey
AustraliaCosy feel and design
Stayed in November 2023
Reviewed: 14 November 2023
Wendy
AustraliaThe menu choices for off peek where suboptimal with kids. I understand its limited, but options like tosties or pancakes would be great with kids.
Lots of activities
Stayed in November 2023
Reviewed: 5 October 2023
Lubaab
AustraliaThe location was the best part. It was near to the local shops as well as the place it was situated, was peaceful.
Stayed in October 2023
Reviewed: 1 October 2023
Jane
AustraliaThe dog smell in the rooms
These cute cabins on the seaside peninsula are great. All the things you need in a 2 bedroom cabin. All nicely renovated and clean. The only thing was the dog smell in the main bedroom. Didn’t know that it was a dog friendly place where the dogs can stay in the rooms. Unfortunately it’s very hard to get rid of dog smell. The location is fabulous to beach and to watch the whales.
Stayed in September 2023
Reviewed: 28 September 2023
Lisa
AustraliaThe resort is lovely, kid friendly and felt very safe. Host for this cabin was very helpful.
Stayed in September 2023
Reviewed: 19 September 2023
Cristiana
AustraliaJust missing hand towels and face washers. We ask Toni for some and we got 1 face washer and 1 hand towel, clean but well stained...I mention that we were 2 people....Bathroom has no rubbish bin and the one in the room is very smelly...
The room was very nice and had everything. well equipped and good size. The resort has everything you need, from pools and spa to playground and barbeque . well maintained and clean.
Stayed in September 2023
Reviewed: 10 September 2023
Nancy
AustraliaDifficult water regulation for shower
Cost, quiet, comfortable beds
Stayed in September 2023
Reviewed: 4 September 2023
Jessica
AustraliaOutdoor setting covered in leaves and pollen, only one tea spoon, no aerial hooked up to TV in one of the bedrooms.
Great location, great to use all resort facilities, quiet and clean.
Stayed in September 2023
Reviewed: 2 September 2023
Ashlea
AustraliaThe deck had not been cleaned or maintained in a while and was very dirty with animal droppings, spider webs and plant leaves/blossom ect. I would suggest this would have been from the weather not being great and it not being used for a while. You would also be fighting a losing battle with the blossom anyway at this time of year.
We decided last minute to book a couple of nights away with the kids. I had originally booked the 2 bedroom but then wanted a bath for the kids and emailed asking if I could change. Toni was so quick to respond and went out of her way to ensure the place was clean and ready for us to use. It was perfectly equipped for the kids with books and games. They fell in love with the 2 penguin teddies while there so we had to go into town and purchase their own! Private deck looking out to bush land which would be amazing in Summer. Close to everything and the on-site restaurant/bar is worth a visit.
Stayed in August 2023
Reviewed: 28 August 2023
Peng
SingaporeSurrounding areas not well lighted.
Almost full apartnent facilities. Did some BBQ at the facilities. It is quiet and relaxing.
Stayed in August 2023
Reviewed: 27 August 2023
Marc
United KingdomWe went in the winter, so the bedrooms took a little while to warm up.
The apartment was in a great location, was very cosy and Toni was extremely kind and helpful upon check-in.
Stayed in August 2023
Reviewed: 30 July 2023
Wei
AustraliaThe location is perfect as it’s close to all attractions. The Villa is stylish, cosy and has all amenities ( even including kids toys, books and board games).
Stayed in July 2023
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