1 Mimosa Drive, 3724 Merrijig, Australia
#6 of 19 hotels in Merrijig
Guests' ChoiceBased on 159 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.0
Value for money
7.9
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End of dialog contentReviewed: 1 December 2021
Caroline
AustraliaBeware - as of end Nov 2021 - almost all of the facilities were closed: pool, spa, gym, games room, restaurant (dinner) etc. Some due to covid restrictions, staff shortages and pool due to earthquake damage. We were not told of this prior to our visit - a simple email to update us would have allowed us to make a decision as to whether to go ahead with our booking or reschedule/stay elsewhere. While the hotel did have genuine reasons for some of the closures, the lack of communication was the most disappointing aspect of all this. We had visited the resort with the aim of having everything at our fingertips and instead had almost nothing to do there and nowhere to eat. We had been looking forward to strolling to the restaurant for dinner, but instead we had to drive out for dinner each night and organise to cook meals ourselves at the last moment. This might have been fine if we had been prepared in advance, but was disappointing to have to find out the day before our trip (and only because I called to book in for dinner). Lastly, we were double booked for the first night of our visit (some issue with Booking.com interfacing with the hotel) - and the hotel did not inform us until 1.5 hrs before check in!! Make sure to call ahead and confirm you will get your room. The hotel did provide a very generous solution to this issue and our stay was not ruined. But we were blown away by the fact they didn't realise the double booking until we were almost at the hotel. This seemed like very poor planning for a 4 star venue. The location and weather was perfect, the beds comfy, the rooms clean - what could have been an amazing trip was really tarnished by poor communication from the hotel.
Staff were lovely and friendly and did their best to meet our needs despite the issues outlined below. The location was amazing and by the end of the trip we were incredibly relaxed (despite all the issues below!). The beds were super comfy and the room was very clean. Very close to a lot of activities eg Mansfield Zoo, Mansfield Maze, Mt Buller, bushwalking etc...
Stayed in November 2021
Reviewed: 30 November 2021
Julie
AustraliaUnfortunately the restaurant was not open so we had to travel by car to have dinner. other facilities such as the pool , spa and sauna were also not open . No discount was given for these lack of facilities, full price was charged for a resort stay with really only motel room capability.
The rooms were clean and quiet and spacious.
Stayed in November 2021
Reviewed: 2 July 2021
Lee
AustraliaAll the others
Staff who cared
Stayed in July 2021
Reviewed: 31 December 2023
Anonymous
AustraliaThe Sauna is common for males and females. Would appreciate a privacy partition from Sebel management in future if possible.
Excellent, picturesque outdoor mountain views. Lot of in house facilities- mini golf, walking areas by the lake, Billiard --all to keep you entertained. Complete with spa, sauna and a heated pool. Would love to come back again.
Stayed in December 2023
Reviewed: 13 June 2022
Anonymous
Australianone
location and very clean
Stayed in June 2022
Reviewed: 4 April 2024
Andrea
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 16 March 2024
Marienw
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 March 2024
Andrea
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 18 January 2024
John
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 8 January 2024
Glenn
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 3 November 2023
Quoc
AustraliaThere are no comments available for this review
Stayed in November 2023
Reviewed: 30 September 2023
Scharlene
AustraliaThere are no comments available for this review
Stayed in September 2023
Reviewed: 5 September 2023
Nick
AustraliaThere are no comments available for this review
Stayed in August 2023
Reviewed: 27 August 2023
Jessica
AustraliaThere are no comments available for this review
Stayed in August 2023
Reviewed: 24 August 2023
Amy
AustraliaThere are no comments available for this review
Stayed in August 2023
Reviewed: 12 August 2023
Daniel
SingaporeThere are no comments available for this review
Stayed in August 2023
Reviewed: 10 August 2023
Kim
AustraliaThere are no comments available for this review
Stayed in August 2023
Reviewed: 5 August 2023
Georgy
AustraliaThere are no comments available for this review
Stayed in August 2023
Reviewed: 9 July 2023
Yunyun
AustraliaThere are no comments available for this review
Stayed in July 2023
Reviewed: 30 June 2023
Tao
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: 16 June 2023
Mark
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: 31 May 2023
Fiddyment
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: 12 May 2023
Julian
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: 8 May 2023
Johnpiverson
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: 7 May 2023
Kieran
AustraliaThere are no comments available for this review
Stayed in May 2023
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