77 Main Road, 3461 Hepburn Springs, Australia
#24 of 70 hotels in Hepburn Springs
Guests' ChoiceBased on 636 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.1
Facilities
8.8
Staff
9.2
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 1 May 2024
Rachel
AustraliaThe walls in the rooms are paper thin. We could hear people walking through the corridors, going in/out of their rooms and chatting. The pipes would make a loud screechy noise whenever the guests next door were showering. Heating could've worked better as well. We did have an unusual experience with the staff on our first night. The lobby bar was closed, but we were told by reception staff we could order drinks from the restaurant bar and bring them back to enjoy in the lobby. Unfortunately, this was not the arrangement they had agreed on and the restaurant manager was quite upset. Us and a bunch of other hotel guests were subjected to his public display of annoyance and felt really awkward while waiting for our drinks. While the manager did state that the animosity was not at all directed at us guests, he was very vocal and made little effort to contain his irritation. This carried on for some time. I think it was quite unprofessional and tasteless. Not sure how he expected us guests and the diners present to react to that, but we were all visibly uncomfortable.
Hotel Bellinzona is absolutely beautiful! Reception staff were friendly and the lounge/bar was super cosy. We felt like we were in a movie at times with the high ceilings, dim lighting and extravagant artwork all around. Rooms are also really comfortable. Check in/check out was super breezy. Location was also perfect for all the activities we had planned in Daylesford. Thanks again to the cleaners and reception staff Darren for finding and contacting me about my sunglasses I'd left behind. Really appreciated the phone call and subsequent email.
Stayed in April 2024
Reviewed: 1 May 2024
Le
AustraliaBedroom is a little bit smaller than I expected.
Very cool building I love it. Great Vibe.
Stayed in April 2024
Reviewed: 23 April 2024
Kellie
AustraliaIt was gorgeous. Amazing art work and the best beds! The pool was lovely Nothing bad to say
Stayed in February 2024
Reviewed: 22 April 2024
Stipain
AustraliaThe entire place could benefit from an upgrade to there air conditioning system and an update to the bathrooms in general, There was also a wait time on ordering foor at certain times, which should be lokked into.
The hotel has a very pleasing asthetic and wonderful for a quick getaway. There is also alot of attention to detail when it comes to furnishing of the entire establishment.
Stayed in January 2024
Reviewed: 16 April 2024
Denise
AustraliaThe staff and facility. Wonderful place to stay. Do it again
Stayed in January 2024
Reviewed: 7 April 2024
Sarah
AustraliaThe noise as the rooms are not sound proof
Beautiful venue
Stayed in April 2024
Reviewed: 7 April 2024
Robert
AustraliaStaff could be more accommodating. Rather soulness hotel.
Rooms, facilities passable.
Stayed in March 2024
Reviewed: 6 April 2024
Holly
AustraliaI can’t fault anything we enjoyed every moment.
Only 3 minute drive to the spa was great. Dinner was exceptional. Our waitress was fantastic! The room was very so clean and the beds were very comfortable. Our check in experience was thorough and helpful. We were very appreciative for an early check in too!
Stayed in April 2024
Reviewed: 4 April 2024
Trish
AustraliaNo lift or easy access to reception with bags etc parking an issue as couldn’t park infront to unload noisy plumbing at times washers on taps were screeching
Gorgeous interiors and clean rooms
Stayed in March 2024
Reviewed: 2 April 2024
Vanessa
AustraliaI was sad the bar was closed
Loved the aesthetic, the restaurant and location. Pool was awesome.
Stayed in March 2024
Reviewed: 2 April 2024
Kathryn
AustraliaBeautiful setting with peaceful gardens. Amazing decor with great attention to all details.
Stayed in March 2024
Reviewed: 1 April 2024
Caroline
AustraliaFabulous breakaway! Hotel Bellinzona offers everything you need and more.
Stayed in March 2024
Reviewed: 18 March 2024
Timothy
AustraliaNothing
Property, room, pool all great
Stayed in February 2024
Reviewed: 15 March 2024
Kath
AustraliaI feel the railings in the pool area need a look at they were wobbly The ladder in spa area is dangerous and needs an up grade
The lounge area with bar and cocktails The pool
Stayed in March 2024
Reviewed: 7 March 2024
Steven
AustraliaCelebrating mother (and grandmother's) 80th birthday. Booked 7 rooms. No complaints from anyone
Stayed in March 2024
Reviewed: 6 March 2024
Sam
AustraliaLocation just a tad away from Dalesford and there are no Ubers but the hotel itself was great. Bed was super comfy, tidy rooms, big rooms, great brekky - can recommend 👍🏼
Stayed in March 2024
Reviewed: 4 March 2024
David
AustraliaLocation clean just perfect Darren and his team where fantastic
Wonderful location rooms fantastic Darren was a Ripper Bloke. I highly recommend this place 👌
Stayed in March 2024
Reviewed: 23 February 2024
Adrien
AustraliaThe rooms looking over the street don't have the atmosphere of the rooms at the back looking over the gardens & the ridge beyond.
lovely breakfast area. Dining room & bar with old world charm.
Stayed in February 2024
Reviewed: 13 February 2024
Wanda
AustraliaBed was comfy Dinner at the the restaurant was great
Stayed in February 2024
Reviewed: 9 February 2024
Carlos
AustraliaThere is nothing I can say wrong with this hotel.
We were gob smacked!!! The whole hotel had the appearance of an old school hotel appearance that has been renovated to last another 50 years! Fantastic views of the surrounding mountains, magnificent garden with water fountain. The Virgin Kitchen that serves meals, snacks and local beverages We booked in for one night only. After checking in, went out to the garden and have a snack and chilled around the water fountain under the umbrellas. Used the indoor pool/ spa/ sauna area (reserved for room bookings only). Then we had dinner at The Virgin Kitchen and chilled in the salon/ lounge area. I regret not booking for two nights!
Stayed in January 2024
Reviewed: 21 January 2024
Kate
AustraliaI really liked the decor and the relaxed atmosphere at the hotel. The grounds were also well kept and nice to sit in. The staff were very friendly and welcoming.
Stayed in January 2024
Reviewed: 16 January 2024
Anthony
AustraliaPool was a little bit too cold.
Friendly staff, opulant atmosphere.
Stayed in January 2024
Reviewed: 14 January 2024
Amanda
AustraliaI really enjoyed my stay .no complaints
My daughter and I stayed overnight we stayed in the Loft room it was very clean the bed was huge and so comfy , we enjoyed swimming in the indoor pool and heated spa , the gardens are beautiful and the staff were friendly , I highly recommend dining at the Virgin Kitchen the steak with broccolini was amazing I highly recommend staying here .
Stayed in January 2024
Reviewed: 5 January 2024
Shirley
AustraliaI am disabled, I was in room 110, but the access to get to the pool was POOR, so I couldn't have a swim.
The cleanliness was next to godliness. Staff were accommodating. Location great 💯💯
Stayed in January 2024
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