Some maintenance needs which we mentioned to the staff.

Nice to stay close to city in old style Queenslander.

Stayed in May 2023

The wifi connectivity was terrible

The location was perfect for the price and loved the fully furnished place.

Stayed in April 2023

We were on the first floor and the people above us could be noisy when they walked.

The place is near to the shopping mall. You can go anywhere walking. And the price is perfect. The owners are very friendly! 😊. If we got a chance, we'll definitely come back.

Stayed in March 2023

No off street parking and it might be time to think about upgrading the bed?

Great location, good space and a comfortable feel. Good value for money.

Stayed in March 2023

spacious and clean, quiet neighbourhood

Stayed in October 2022

Poor tv reception

Location clean quiet comfortable

Stayed in April 2022

Absolutely nothing

You are not even a 5 minute walk away from cairns central, it is virtually just there. Staff were very friendly, and it was just a nice place to stay in general

Stayed in April 2024

- sadly it wasn’t very clean and you can hear the room above loud and clear. - the kitchen had a very odd mix of utensils etc and some were broken/ very old and weathered. Well and truly in need of an update.

-A great size apartment, plenty of room for a travel cot/ baby to crawl etc. - Bed was comfy - location is about a 15min walk to the esplanade which we thought was great considering the price.

Stayed in July 2023

When we stayed in the ground floor apartment, we did notice the loud footsteps from upstairs here and there, but after a week we moved to that upstairs apartment and it was very difficult to not make any noise when walking because of the wooden floorboards!

Really spacious apartments, we were lucky enough to get to stay in 2 of them. The beds were extremely comfortable and the pillows even more so. Management were very kind, helpful and responsive. We put in more than one request and each time it was dealt with promptly and efficiently and nothing was too much. Location was very good, close to cairns central shopping centre and a short walk to the esplanade and city centre.

Stayed in July 2023

The accommodation vas EXTREMELY noisy - the windows did not close all the way and the walls were really thin, so we could hear everything outside, including the rather noisy outside AC units. Moreover, during our stay, the owner rented the unit next to ours to some young people (we counted 10 of them!) who had parties two nights in a row and were unbelievably loud. When we contacted him and explained the issue, he was rather uncooperative (we recieved suggestions such as just knock on their door and ask them to be quiet) and then stopped replying... There was also next to none furniture in our unit, no wardrobe or dresser. The accommodation is at most for 3 people, as when the couch was unfolded it completely blocked the access to the bathroom for other people.

Good location, low price.

Stayed in July 2023

Although they try to present it well, and it smelt extensively like bleach, it's not exactly clean. It's a little dusty and grimy, not cleaned well. The bleach smell is just because they have slopped bleach water on the floor and left to dry without mopping it off. You can see all the residue from the bleach on the floor and if you have wet feet, it's super slippery. I had to ask for a mop so I could re-mop it. Inside of draws and cupboards aren't wiped out and are stained and dirty. I can't leave any food out on the benches because there are ants and some flying bugs in the room. I found a cockroach on my bed and 2 on the floor. All alive which I had to kill. I had to put all my food in the fridge where it's sealed from any critters. Although it has a decent kitchen, there was no dish cloth for washing dishes or wiping surfaces and there's no tea towel supplied. So I couldnt clean anything myself until i requested a teatowel. I couldnt touch the bin lid. It was really dirty and I had to clean it myself before I used it. The fire extinguisher has not been serviced or service tag stamped since Feb 2020. Neither has the fire blanket. There are cobwebs and spiders in the ceiling corners. Because I was in a downstairs room, you could hear everything from above. And yes, I mean everything. Every footstep, every voice, the tap running, the shower going and the toilet flushing. It's really quite noisy when people are up there, so if you want silence, this isn't for you. There is also some construction going on next door that starts up at 8am which rattles the glass windows of the room, but that's no real bother compared to the noise from upstairs. I am glad I packed a small travel soap, because there was none supplied in the shower, just an almost empty used body wash bottle, same for shampoo. No conditioner supplied. I had to request more toilet paper as only 1 role was supplied for a whole week.

Great air-conditioning and great location. They provided me with an iron at my request which was kind of them. My room was downstairs and very spacious. Larger than expected and the facilities are fine. For those just wanting some cheaper style accommodation then Grimshaw House is comfortable enough. The people were nice enough and gave good instructions to get into the room easily.

Stayed in July 2023

The bed is too old. All the 3 beds was saggy in the middle and made it hard for our back. The floor is very oily even we complained. We have to wear shoes inside the building and be very careful when walking. We requested the tower being replaced, but what they did were just hang it back. Very disappointed and not recommended to anyone after our bad experience

The stuff is very responsive

Stayed in June 2023

Didn't like that it didn't have cutting Board or Cutting knives

The Comfortable Bed and the Linen Pillows Like the spaciousness of the Apartment

Stayed in February 2023

nothing

location, service, cleaning, facility, like everythings

Stayed in December 2022

I liked that the property was secure and central to shops, transport and attractions.

Stayed in September 2022

Everything was perfect for me

..Perfect condition , Spotless and exactly what i needed ,great situation , very understanding manager due to changes in my situation.

Stayed in June 2022

Oven not clean. Smoke billowing out when hot. Had to clean myself. Bugs in the oven. Light in living room not working.

Good price.

Stayed in February 2022

We arrived and saw there was no on-site parking, we had a trailer of belongs and they were kind enough to store behind gates for the nite. We did request a refund because of this previously to having the trailer stored but since it was going to be somewhat safer than the street decided to stay. Then, we went into our room...it was a mish mash of furniture to which the couch was missing a leg, the TV had hardly any reception so could only watch channel 9 and the food scraps beside the oven were disgusting. We then requested a partial refund as there was no way we wanted to stay another nite. The place has people renting the other rooms permanently and the noise they made all nite was terrible...so we only managed couple of hours sleep. The room was nothing like was advertised and extremely disappointing considering the money we paid for a week. I called booking and they said they would try to get us a refund of sorts but nothing! So it basically cost us over 600 for one nite....so so annoyed that they were really no help. So....no l would not encourage anyone to stay here...

Nothing

Stayed in November 2021

We were not at Grishaw House, we were placed at Ryan's Rest. Noisy!!!

Stayed in July 2021

At Ryan's Retreat on the first evening the guests next door were noisy until 4am. Not much sleep that night. The second evening was quiet, a huge improvement. There is no tea/coffee and milk so take your own supplies.

I can't comment on Grimshaw House as we were placed in Ryan's Retreat, one street over from Grimshaw House. We stayed at Ryan's Retreat 2 nights. It is close to Cairn's railway station which was very convenient for us. It is an old Queenslander building but was freshly painted, had comfortable beds and was a completely self contained flat.

Stayed in July 2021

The owner make mistake about provide bed less than amount of guests

Handy location close to Cairns Central, downtown , marina and Kuranda railway

Stayed in January 2022

Owner allowed to stay an extra hour which helped us

Stayed in October 2021

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in November 2022