4 Acacia Drive , 4803 Hamilton Island, Australia
#24 of 87 hotels in Hamilton Island
Guests' ChoiceBased on 49 apartment reviews
8.3Cleanliness
8.2
Comfort
8.4
Location
9.3
Facilities
8.4
Staff
9.3
Value for money
8.4
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 February 2024
Robyn
AustraliaBathroom was clean but needs a proper shower . Difficult/hazardous entry to shower bath .Fly wire doors at rear of living area need replacing . Cups and mugs need replacing . Need new frypan .Otherwise kitchen very good .
Stayed in February 2024
Reviewed: 27 January 2024
France
AustraliaThe beds in the second bedroom are a bit soft and springy.
Inside the apartment was spacious and comfortable and the aircon worked well throughout our stay. We had a great view of the ocean from the main bedroom and balcony. We liked the big balcony and having a bbq. The pick up and drop off service were great and it was nice to have a buggy included for us to use for the week. Another great feature is having your own washing and dryer in the apartment.
Stayed in January 2024
Reviewed: 2 December 2023
Adam
AustraliaNot a lot probably some cleaning wipes for the BBQ as well as matches as the clicker not working on BBQ
Beautiful location with ocean views
Stayed in December 2023
Reviewed: 10 October 2023
Bruce
AustraliaFixtures and fittings in the bathroom could really do with replacing.
The meet and greet at the airport and ongoing use of the Golf Cart was brilliant. Great venue and while we all know One Tree Hill is the spot for sunsets, absolutely nothing wrong with the sunsets from the balcony. As such we watch all of them from Compass8.
Stayed in September 2023
Reviewed: 8 September 2023
Rachoh
New ZealandWe were only given 2 bath towels and 2 beach towels. I would have been nice to have 2 bath towels per person so we could wash one and use while we used the other. Some more tea towels would be good as we only had one for 7 days. We did not get any hand towels provided. These are not majors and we could have asked for more but we felt to embarrassed and were not use if we could have more.
The guy who picked us up for at the airport had a sign with our names on it. He was easy to locate and friendly. He got us to our place quickly. I loved having a golf buggy to ride around the island in. Our buggy was great I just wish the indercaters had a sound to tell you it was still on. The view from our deck was so perfect. Every night we watched beautiful sun sets. I so loved our stay. The kitchen had all we needed to make meals. Maybe a new sharp knife would be helpful. The beds were comfortable. We had asked for 2 kings but we got 2 singles in one room and 1 king in the other room. There were no sheets to set up the singles as a king. Over all I enjoyed our stay there were just a few little details that were missed. The place was clean with a great view and a well set up kitchen.
Stayed in September 2023
Reviewed: 12 June 2023
Kate
AustraliaThe sound from upstairs neighbours were louder than I thought. You could hear every footstep. A few little things like bad wifi, flat batteries in the remotes and leaky toilet, back seatbelt on the buggy was sticky etc but all little things that didn’t negatively effect our holiday in general. It was still a lovely and comfortable apartment for our week. we BBQ’ed on the deck every night and swam in the pool every morning. The staff were lovely and helpful and friendly. We will definitely be staying again.
the location and comfort was lovely and as a family of 4 we would happily stay again.
Stayed in April 2023
Reviewed: 14 December 2022
Carolyn
Australianoise from apartment above from very early in the morning. every morning for a week.
location and back deck.
Stayed in December 2022
Reviewed: 3 December 2022
Lisa
AustraliaThe unit is a little tired. Lovely big leather lounge that's in need of a good dust. A bit of an issue with hot water in the shower, it kept going cold. I didn't like the step up to the bath and the shower over the bath. The bathroom is plenty big enough to have separate bath and shower.
Lovely location. Nice and quiet. Great having the buggy to drive around on. Very generous sized apartment. Very well equipped with everything you need.
Stayed in November 2022
Reviewed: 8 November 2022
Leesa
AustraliaUnable to access Wifi on the smart TV. Needed to charge the unit to access Wifi. Fortunately we had a compatible charger with us.
Very well equipped with all the home comforts including air conditioning, ceiling fans and everything you need in the kitchen. The beds were so comfortable. Two great decks with plenty of outdoor seating to relax and take in the incredible view. The pool was the perfect place for the kids to spend the day.
Stayed in November 2022
Reviewed: 14 October 2022
Brendon
AustraliaThe few items of furniture were starting to wear out and needed updating
Stayed in October 2022
Reviewed: 18 August 2022
Corinne
AustraliaNo free use of kayaks, sailboats, SUPs etc was provided with the house No bath plug. That said, replacements were quickly provided however they also didn’t fit well
Great view, comfy lounge, ceiling fans, very responsive and friendly to requests
Stayed in August 2022
Reviewed: 17 July 2022
Michelle
AustraliaThe front door lock was faulty, the seatbelt buckle on buggy was faulty (& no one fixed it after two calls), we didn’t get a room clean or fresh towels unless I asked for it despite staying 10nights
I like the views and having a balcony to watch the sunset, cooking facilities, bbq, use of a buggy, separate bedroom with twin beds for the kids
Stayed in July 2022
Reviewed: 29 May 2022
Melissa
Australiathe shower was very hard to regulate the temp
great location, beautiful big space, balcony is large and good access to the pool
Stayed in May 2022
Reviewed: 9 May 2022
Carmel
AustraliaThe tap in the bath seemed worn and was hard to adjust the temperature. The plugs didn't seem to fit properly. The internet made it hard to stream our shows from binge and stan. Netflix worked well. All in all though enjoyed our stay and will recommend Compass 8 to others.
the bed and room were very comfortable with adequate air conditioning and space.
Stayed in May 2022
Reviewed: 3 May 2022
Junyan
AustraliaOld is acceptable, but the degree of uncleanliness is a bit too much. The used towel from previous customers still on the chair at the balcony. The overall the price is good.
Great view from the room. Spacious unit. Complementary buggy is great!. Staff are nice and approachable.
Stayed in February 2022
Reviewed: 10 April 2022
Fazari
AustraliaFloors were dirty. Rear passenger seat belt of the buggy was a struggle to undo everytime. The guys from ICare sprayed it for us but it was still a problem so let them know would be best to replace it with a new one.
Spacious with good layout. Great deck area. Loved the view/sunsets & watching boats come & go. Loved that it is right next to the pool.
Stayed in April 2022
Reviewed: 25 January 2022
Marcus
AustraliaThe property needs a housekeeping list ie. Wifi password, how to work the oven etc etc. Brochures need to be updated as pricing wasn't up to date. Minimal issues
Location was amazing, not only with the view but also easy access to all areas on the island. Great set up on the deck for lounging & sunsets. Valet service was welcoming & personable.
Stayed in January 2022
Reviewed: 2 January 2022
Susan
Australiasame as above
property had some major maintenance issues, bedding, linen and towels had seen better days. Free wifi was almost non existent
Stayed in January 2022
Reviewed: 2 August 2021
Sarah
AustraliaWhen we arrived the place wasn’t the cleanest dirty floors and the bed was very uncomfortable and linen was really old for the price the bed and linen could be updated
The location and having a kitchen and laundry
Stayed in August 2021
Reviewed: 17 July 2021
Adile
AustraliaThe cleanliness
Location and buggy included
Stayed in July 2021
Reviewed: 7 July 2021
Julie
AustraliaBedding was not cleaned properly and had stains all over it. Staff were very accommodating to swap it over when requested.
The view was amazing. It was so beautiful. The living area was a good size. The staff were very accommodating to all of our needs including a late check out to suit our flight.
Stayed in July 2021
Reviewed: 4 May 2021
Marcus
AustraliaUnit was not cleaned 100%. Some signs of age requiring a spruce up (broken furniture, stained walls). Could hear every word spoken by guests in upstairs unit.
Excellent location and facilities. Great View.
Stayed in May 2021
Reviewed: 18 March 2024
Angelika
AustraliaCould have used a set of spare bath towels and a second t-towel for kitchen….
Very nicely decorated Comfortable and mostly well equipped mesmerisingly beautiful views !!!!
Stayed in March 2024
Reviewed: 8 January 2024
Rebecca
AustraliaGreat price and very comfortable
Stayed in December 2023
Showing 1 – 25
Erzurum, Turkey
La Madelaine-sous-Montreuil, France
Belfast, UK
Santa Ana Pueblo, USA
Lido di Ostia, Italy
Brest, Belarus
Saint Petersburg, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content