10/15 Government Road, 2315 Nelson Bay, Australia
#135 of 212 hotels in Nelson Bay
Guests' ChoiceBased on 20 hotel reviews
7.2Cleanliness
7.6
Comfort
6.8
Location
9.4
Facilities
7.4
Staff
8.0
Value for money
7.1
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Showing 1 – 20
Reviewed: 3 March 2024
Cathy
AustraliaThere was a stain on the carpet in the lounge room, which didn't look very appealing. The apartment had a musty smell, which I assume was coming from the air conditioner. With the apartment being next to a main road, and roundabout, there was a lot of traffic noise.
The location was very close to the main street and shops, which was very convenient. The apartment, including the rooms, were very spacious.
Stayed in March 2024
Reviewed: 8 February 2024
Patricia
AustraliaThere were so much mention of leaving apartment clean, that I assumed it was going to be immaculate,when truthfully I didn’t find it so clean, especially lounge, carpet, even drip marks on walls. Spa was filthy cloudy with remnants of beer/ mixer bottles and even cap in spa.. we used it at night so didn’t realise how bad it was until daylight. We had even had a quick shower before going in. There was blood stain on one of the pillows, a dirty sock in one drawer. If I was the owner, I’d be considering getting a new cleaning crew.
Convenient walk to Nelson bay marina and centre
Stayed in January 2024
Reviewed: 22 December 2022
Mohamed
AustraliaNot all the placements on the stove were working, the carpet was wet and remained damp for most of the time we stayed causing a bad smell in the apartment. The jacuzzi was not fully functioning as all the jets were not working.
Having 3 bedrooms was great and the location was good. Ensuite made bathroom and shower time easier with children and balcony was well furnished and private
Stayed in December 2022
Reviewed: 1 December 2022
Elisha
Australiano shade/shelter on the roof so couldn’t enjoy it during the day
it was clean and inviting
Stayed in December 2022
Reviewed: 8 April 2022
Higgins
Australiaspa is very old and only one jet working. We stayed 3 nights in between weekly clean so when we got in and turned jets on we were overcome with fumes from the chemicals used and had to switch spa off. The main reason we booked this location was for the spa and we couldn't really use it. The rooftop needs some updating and modernising.
Property was easy to access, close location to shops etc. Apartment was very well equipped.
Stayed in April 2022
Reviewed: 14 June 2023
Rana
Australiacarpet a little stained but overall that didn’t concern us.
Spacious, tidy and close to everything. great outdoor patio and roof outdoor terrace .
Stayed in June 2023
Reviewed: 22 May 2023
Rhonda
AustraliaThe place wasn't cleaned properly. Dusty, dirty and rubish around spa
The view was great
Stayed in May 2023
Reviewed: 8 May 2023
John
Australiacutlery would be only item to add ie spoons Second set of keys / fob was unavailable however use of intercom overcome this issue when someone was home. Stains do exist on the carpet, very good quality unsure why they are there. Extra towel per couple for our ladies would not go astray and a reminder to all byo beach towel for use in spa and the beach. Recommend changing the colour of the beam under stairs, as I being 5 ft 9 walked out of bedroom and narrowly missed hitting my head
Location Location Location Drive in park, lift is 20 feet away, step off lift walk straight into your room Room, wow size area, balconies facilities as a whole were excellent, starting to look tired but serviceable and then I went upstairs, hello nelson bay, omg 270 degree views, water landscape and a private spa, loved it. As a family we all got to chill enjoy and catch up, couldn't have asked for a better experience.
Stayed in May 2023
Reviewed: 20 November 2022
Narelle
AustraliaNot always 6 or more ( as we had 8 ) settings in cutlery eg forks especially
Location was lovely
Stayed in November 2022
Reviewed: 25 July 2022
Svetlana
Australiathe pump on soap in the kitchen was dirty, inside the kettle was dirty, there were spider webs on the inside of the windows, the blinds in the bedrooms were terrible (wouldn’t fully close)
location, facilities
Stayed in July 2022
Reviewed: 4 April 2022
Renee
Australiathere was no toilet paper provided at property. the spa was really smelly, could not use
great location
Stayed in April 2022
Reviewed: 27 March 2022
Tisiwilson
New ZealandAll the venetian blinds were either completely broken or missing handles so you couldn't adjust them. Spa pool cover just a complete mess as broken into several parts. Beds were very hard and if that's your thing Ok but not ours
Large rooms, comfortable living areas and great flow to deck outside. Great location to local bars and restaurants. Great parking and helpful property Manager
Stayed in March 2022
Reviewed: 10 February 2022
Melinda
AustraliaThe property needs maintenance; gardens are in kept, broken items visible furniture, water feature etc There was a musty smell within the property, we had to keep the doors open and there was a bucket with water in the lounge catching a leak from the ceiling The spa was not in use and we were not compensated for it
location
Stayed in February 2022
Reviewed: 15 December 2023
Anonymous
United KingdomIt was absolutely filthy when we moved in. However the agent rectified immediately which was a positive. The changeover cleaning needs to be far more thorough - finding someone’s dirty socks under a table and discarded cans isn’t acceptable.
Great location and great facilities
Stayed in December 2023
Reviewed: 12 December 2023
Frank
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: 2 November 2022
Tony
AustraliaThere are no comments available for this review
Stayed in October 2022
Reviewed: 18 September 2022
Luke
AustraliaThere are no comments available for this review
Stayed in September 2022
Reviewed: 20 August 2023
Victoria
AustraliaThere are no comments available for this review
Stayed in August 2023
Reviewed: 19 April 2022
Tina
AustraliaThere are no comments available for this review
Stayed in March 2022
Showing 1 – 20
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