The bathroom facilities were an absolute disgrace, let down the whole stay

Location

Stayed in April 2024

Very limited breakfast on offer

Location New restaurant facility

Stayed in April 2024

Would be good to be told beforehand about there not being any breakfast

Paid for the breakfast included price but did not receive any

Stayed in March 2024

Way overpriced for the condition of the property, very aged

Location

Stayed in February 2024

Breakfast and slow very slow service

Breakfast was a disaster. Staff forgot to turn on the bain Marie's and so everything was cold. Additionally, not enough sausage, bacon and eggs were cooked for the amount of guests in the dining room and so some of us were not catered for. The coffee machine was broken and so the staff wanted to use another machine and charge me $5 bucks for the privilege. Service was painfully slow and by the time additional cooked food arrived 40 minutes later, I had to go catch my flight before having chance to eat breakfast. Only alternative was toast and cereal.

Stayed in January 2024

As above. Enough said.

I didn't expect to pay an extra $45 on top of my room of $324 for breakfast.

Stayed in January 2024

Lamps at bedside have no evident on/off switch, cryptic and mysterious operation. Asked for room cleanup/bedding (told front desk and left tag on outside handle) but never received any for my final night (3 nights total).

Bed was comfortable, room acceptable size.

Stayed in November 2023

Aircon failed on my last night got about 3hrs sleep. No offer of discount. Price is comfortably 30-40% to high

The bar/restaurant area. Though local residents reserve most of the tables so there isn’t many places to sit

Stayed in November 2023

The aircon was not working when I arrived, it was leaking water all over the floor and not cold. It took ages for the repair guy to come and sort it out. During this time the room was stifling hot.

Clean and comfortable

Stayed in September 2023

The price

The setting is unreal. The price is heavy

Stayed in September 2023

Nil

Great breakfast superb staff just real nice people

Stayed in September 2023

no room service, and being that there are no food delivery in Port hedland. After a long day it would have been nice to relax in room and not have to go out.

Stayed in September 2023

Old. Air conditioner noisey. You can hear when anyone moves around in adjoining rooms.

Stayed in August 2023

First room booked into ....bed bad...room worn out and old...had to request to be moved to better room after first night. Request granted better room givem

Pizza

Stayed in August 2023

Our room wasn’t very clean , hair in shower, very dirty under beds and an old water bottle lid on floor

The location , the new restaurant , the food and friendly service

Stayed in July 2023

The bathroom was in an appalling state. Filthy grout and the ply on the back of the door was peeling off. They had changed power points in the most sloppy way with odd tiles. We showed the staff at reception photos blood?? (Blood or something else) smeared all over the tiles and door frame and asked them to clean it off when they did the rooms. This was not done. Still there. The floor in bathroom was filthy but they did not clean. Purely a change of towels. The bedroom was clean and ok but the bathroom made the stay very unpleasant. And all for a very high nightly price. I understand they have miners staying in a lot of the rooms but for us tourists travelling through it was definitely sub standard.

The bar and restaurant were all modern and clean and very good

Stayed in July 2023

Waited 3/4 hour for drinks Friday night. Bed too soft.

Location and staff great.

Stayed in July 2023

Noisy neighboring rooms.

location and accessible to my worksite.

Stayed in June 2023

The room was a bit tired with no adornment whatsoever. It had once had a picture, but all that remained was the broken mount. It is remote Australia, and Port Hedland is Port Hedland, but a bit of effort sprucing up the rooms could go a long way.

Comfy bed in a great location overlooking the ocean. The accommodation is separate from the pub and nice and quiet. The pub is undergoing renovation and when finished is going to have the best beer garden in Port Hedland. For now it means building works and tradie radio at 7am. The staff are friendly and staying here is real easy. Definitely a good choice to stay in Port Hedland.

Stayed in June 2023

My toilet bowl leaked onto the floor, not good at all. I informed the staff about the issue.

The staff & food were both great.

Stayed in June 2023

Showers were terrible , low to no strength , bathrooms need renovated

Totally enjoyed our stay at the hotel

Stayed in May 2023

The heat outside but room was nice and cool.bathroom ok but dated

Good view good meals

Stayed in March 2023

The bathroom was a bit beat up, but it's par for the course up there. It did the job. Not sure if it's a council thing, but it would be great if there was a pathway to access the beach. The room is 50mtrs from the beach, but it's a scrub dune to get there. I would have liked to wander down and dip my toes in the water.

Was staying in town on business. The Hedland Hotel met all my needs and was comfortable. By nature of it being in Hedland, it was not the cleanest and nicest hotel going, but was great for the area. The food at the restaurant was great and the ladies serving were great.

Stayed in March 2023

The smell coming through the bathroom

Didn’t try

Stayed in February 2023