Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. New South Wales hotel reviews
  4. Helensburgh hotel reviews
  5. Reviews of Helensburgh Hotel

Reviews of Helensburgh Hotel

112 Parkes Street, 2508 Helensburgh, Australia

#1 of 1 hotels in Helensburgh

Guests' Choice

Review score

Based on 344 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    6.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 16 March 2024

    9.0
    Close to where we needed to go, clean, friendly and comfortable.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Would love a choice of pillows (soft and firm), rather than just soft pillows.

    Newly renovated room & amenities - very clean. Loved how accommodating the staff were - took time to show us our room, common room, amenities, etc. Very comfortable.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Very well don’t renovation, comfy bed, generous towels. 1/2hour train ride and you’re in Cronulla.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Didn't realise that there were shared bathrooms. The hotel isn't that big (like ~10 rooms), so not too big a deal, but still not my preference to be walking down the hallway to the loo/shower.

    We stayed to be close to the Figure 8 Pools - it was about 25min drive there, so quite convenient. People were drinking downstairs at the bar and upstairs in the accommodation could hardly hear a sound.

    Stayed in February 2024

  • Reviewed: 12 January 2024

    8.0
    Lively room with light and space, bit vintage, comfortable and clean, friendly staff
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Light coming through window above door whenever someone passes, and lack of air conditioning were only discomforts. Painting over or a board over that window would work. But I'd come again and see if I can get room 6 next time...

    Comfy bed, cleanliness, friendliness, common room and it's facilities

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Good place to stopby

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Lovely experience, room , hallways and dining room with coffee/ tea very welcoming
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not having hot water but truly understand these things happen

    N/A

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Shared bathroom and shower, but not too bad, just need to be aware

    Very nice people

    Stayed in December 2023

  • Reviewed: 5 November 2023

    8.0
    Comfy and convenient hotel
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights

    if my room had been above the bar I would have liked to know in advance and probably would have liked a discounted price.

    Great little hotel. Comfy room and despite the communal bathroom they were very modern and clean. The showers were amazing too! My room was above the bistro so it was fairly quite (apart for the few hours of live music on Friday night but it wasn't constant and it finishes at 11) but a friend was above the bar and it was very loud so I would recommend asking for a quite room. I would recommend bringing pair of earplugs just in case. Great central locations with few really good cafes and restaurants as well as coles right at the doorstep. I did very much enjoy my stay.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    7.0
    A bed and bathroom is all you need when you're surrounded by hills, trees and lovely places to eat.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Probably the shared bathrooms later in the evening - there was lot's of hair! Not a big issue but maybe a regular sweep of them to ensure they are back to the high standard when we arrived.

    We've not stayed in a hotel for a very long time. It had everything we needed. What we didn't realise was the noise downstairs, however, it wasn't much of an issue. The shared bathrooms were super clean when we used them and it was later in the evening when you realised you were sharing them.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    Clean and comfortable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    There were no instructions about Wi-Fi.

    The room was very comfortable and clean. The shared bathroom facilities were modern and sparkly clean with shampoo, conditioner and body wash provided.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Of course as a pub it’s quite loud and some cigarette smoke drifting upstairs during pub opening hours. The rooms are also not air conditioned, shared bathrooms a bit of a hassle although they were very clean and good pressure in shower.

    Location is nice, good view from my room.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    I'm going to make this a regular stop!
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    I was very happy with the amenities and the staff.

    I didn't have high expectations, not having stayed a a 'country pub' before, but the staff were very helpful, the room and bed were very comfortable. The bathroom was down the hall but it was very clean. The restaurant had a good menu and the food came quickly and was very nice. I was a little worried about noise, as it was a Friday night, but at 10pm it was quiet.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Excellent
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    The hotel would benefit from some heating during the winter as it was a bit cold inside.

    Stayed in July 2023

  • Reviewed: 4 September 2023

    9.0
    excellent
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    nothing to complain about.

    all amazing

    Stayed in September 2023

  • Reviewed: 3 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There is a window high up in the high ceiling rooms. Every time someone walks past it sets off a sensor light and your room floods with light. Also at like 3am I couldn't figure out why my room wouldn't go dark again after the sensor light went off and when I went to check, it's because someone had left the bathroom light on and it was still making my room bright. Bring a sleep mask! It's above a pub so until about 11ish it can be very noisy. WiFi is EXTREMELY slow for uploads.

    Great location. Really comfy bed. Only 9 rooms and 2 shared bathrooms. Room 9 is closest to toilet. Easy check in and out. Free parking nearby. I parked mainly 50m down street at pool. Despite being above pub its quiet by 11ish, even on weekend. TV works well. Security cameras present. As a solo female traveller i felt it was a Safe location/neighbourhood.

    Stayed in September 2023

  • Reviewed: 16 August 2023

    9.0
    very enjoyable and comfortable
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 3 nights

    Not supplied. Family room amenities great.

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and quiet, with good showers, and in thr town

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room was cold

    Stayed in July 2023

  • Reviewed: 14 July 2023

    8.0
    This is the third time we have stayed at the Hotel and would stay again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Not enough staff serving drinks. We arrived Saturday and stayed Sunday night and both nights were very busy. We had to go into the bar to get our drinks and often had to line up. Our room was adjacent the fire escape and the sensor light in the escape hallway flicked on and off all night and was loud enough to keep us awake. It was an extremely windy night so I am not sure if the wind affected the sensor. We were a little disappointed that the common room was not set up for breakfast. Most hotel stays have toast and cereal included and available free for guests in the common room. If breakfast was available we were not informed.

    It was great to be able to have an affordable meal in the hotel dining room. The common room is lovely and the rooms and bathrooms well appointed.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    It was a very affordable option for us to visit a friend near Woollongong
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    people could be encouraged to move around more quietly but it wasn't a huge problem

    Stayed in July 2023

  • Reviewed: 27 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No toaster or tap and sink in communal area. Conditioner provided in one of the showers was empty.

    Clean and comfortable. Handy having the bistro downstairs. Nice communal area.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Would be good if there was heating/AC in the rooms; a little more furniture, e.g. some sort of seating; didn’t know if there were hairdryers until we asked staff, turns out they were in a hallway cupboard; was noisy on Saturday night; can’t ask for too much for the price, but personally next time I would pay a little more and get a room with an ensuite elsewhere

    Clean, comfy bed, convenient part of Helensburgh

    Stayed in June 2023

  • Reviewed: 20 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Amazing location, beautifully renovated shared bathrooms.

    Stayed in April 2023

  • Reviewed: 14 June 2023

    7.0
    Overall my stay was pleasant. I wouldn’t stay again in winter or summer (as rooms also have no cooling).
    • Leisure trip
    • Solo traveller
    • Small Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms weren’t heated at all. No heating was provided and when asked, they said “we’ve had issues with heaters, but you’re welcome to buy one and use it and take it with you”….??? they told a friend of mine “they all broke last week”. most rooms had heated blankets on the beds, but not the twin room, not a single heat source was provided - it was actually a joke. the rooms dropped to 14° inside during the night, it was ridiculous. The common room upstairs doesn’t have a sink, so there was no way to clean anything you used, you had to place things in a tub, that wasn’t collected once over the weekend we stayed here, even after prompting the staff downstairs (because the dishes in the tub started to smell, as they couldn’t be rinsed).

    the property was clean, tidy, the bathrooms were newly renovated and beautiful, with heat lamps (vital on the freezing evenings and mornings when showering). The pub downstairs has amazing food, the staff really are very helpful and lovely.

    Stayed in May 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!