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  5. Reviews of Hibiscus Resort & Spa with Onsite Reception & Check In

Reviews of Hibiscus Resort & Spa with Onsite Reception & Check In 4 stars

18-22 Owen Street, 4877 Port Douglas, Australia

#83 of 185 hotels in Port Douglas

Guests' Choice

Review score

Based on 161 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 3 January 2024

    8.0
    Amazing time in a great location
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Part of the infrastructure is a bit old

    Location, friendly staff and amenities

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Very attractive Balinese style with very friendly staff.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    The only problem we experienced was due to the cyclone as the water was cut off one day - but we were so glad to be in that beautiful place, that was a minor consideration.

    Hibiscus is a very attractive Balinese styled property with great landscaping and a lovely pool. Our two bedroom apartment was large and had all the equipment we would have wished for. It was very close to the town centre, and the staff were very friendly and helpful.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Very enjoyable close to main retail and dining places
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Breakfast not included I had a studio apartment.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights

    The room was quite old and dated.

    The gardens and pools were great.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    7.0
    Nice Break in Port Douglas
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights

    Inconsistent Wi-Fi signal strength around the facility. Inability to be able to use the functionality of the Chromecast system attached to the TVs and the conflicting documentation for the set-up of same. The high daily rate when you have to pay for additional toilet rolls, among other things, i.e., there is no 'nice touch' about the place.

    The location could not be any better. The onsite staff were willing to be helpful. You were able to relax around either of the two swimming pools. Spending time with family.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    It was as beautiful as the photos. Loved it!!
    • Leisure trip
    • Couple
    • Studio Spa
    • Stayed 7 nights
    • Submitted via mobile

    Beautiful pool area Private Excellent location Quiet

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Relaxing affordable getaway
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Clean affordable great location the pools

    Stayed in October 2023

  • Reviewed: 29 October 2023

    7.0
    Was nice and quiet
    • Leisure trip
    • Couple
    • Studio Spa
    • Stayed 2 nights
    • Submitted via mobile

    Our outside verandah area was too small and didn't have a good view.

    Location was good. Walking distance to main area.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    8.0
    It was a lovely relaxing place and the staff were friendly
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Mobility restricted people would struggle. We ended up on the top floor with no lift! So taking luggage up and down stairs was tough. Aircon placed in the bathroom for the suite was unexpected

    The pool and shade around were good, close to the restaurants and shops

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    We loved it and would stay here again. Had a holiday vibe.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    Excellent location. A great tropical holiday feel. Great pools, awesome, friendly and welcoming staff.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment
    • Stayed 6 nights

    wet towels needed collecting

    Location was exceptional. The rooms were spacious.

    Stayed in September 2023

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Couple
    • Studio Spa
    • Stayed 5 nights
    • Submitted via mobile

    A bit noisy between the rooms. Check room photos carefully to make sure you get right room for your needs.

    Great location with short walk in either direction to beach, shopping/dining area and the pier. Nice spacious room, clean. Pool facilities at the resort were fantastic.

    Stayed in September 2023

  • Reviewed: 26 September 2023

    9.0
    Amazing stay!!! The whole family loved having the resort ambiance. The massage I had was nothing short of spectacular!!!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    No food outlet.

    Location. Friendly staff.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights

    Interior of unit is very dark

    Very well located

    Stayed in August 2023

  • Reviewed: 17 September 2023

    8.0
    Relaxed in a lovely place with plenty of fun if you want it
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    There building itself was not very well sound proofed and we could hear the children rubbing spice the floor and shouting in the next unit. This is not a complaint merely an observation. We were not at the room most of the time as we used the areas countryside to tour around. Beautiful place.

    It has a pool and the staff were very good by way of facilitation

    Stayed in September 2023

  • Reviewed: 8 September 2023

    7.0
    Slipping hazard
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    3 flights of steps were quite challenging. Water run off from the shower was a slipping hazard. I requested and received a mop, and it was something they already knew about. They said it was a design fault in the shower. Surely it could be fixed.

    The location is fabulous . Balconies are great. Rooms are a good size .

    Stayed in September 2023

  • Reviewed: 3 September 2023

    8.0
    Stay was good staff and guests friendly
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    The bed was so hard - stag tried to accomodate and had a drop outside the window onto a canvas awning

    Location/ facilities/ friendly staff

    Stayed in September 2023

  • Reviewed: 25 August 2023

    7.0
    Lovely Balinese Themed Resort
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted via mobile

    Very noisy particularly with balconies opening into the central pool area. Kitchen facilities inadequate and no space. Shower over bath quite dangerous as slippery. Looking a little tired in places.

    Great location, lovely pool. Pretty gardens and Balinese theme.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Bit noisy from some of the apartments. Bit dated

    Very central. Lovely feel. Great pool. Comfortable accomodation. Well equipped. Very friendly staff

    Stayed in August 2023

  • Reviewed: 19 August 2023

    9.0
    Very enjoyable once the accommodation was changed.
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 8 nights

    The studio apartment I was booked into initially was the most poorly designed accommodation I had ever experienced.. However, the staff at Hibiscus Resort found me a 1 bedroom apartment for no additional cost apart from a cleaning fee.

    The location is terrific - easy walking distance to all attractions in Port Douglas. The Bali feel is also good.

    Stayed in August 2023

  • Reviewed: 19 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 8 nights
    • Submitted via mobile

    Very few niceties e.g no welcome pack, no breakfast or vouchers, etc. Had to ask for more toilet paper. It seemed set up for a two day stay, we were there for 8 nights. Very expensive for just a room with an ensuite, that's all.

    Clean rooms, great location

    Stayed in August 2023

  • Reviewed: 17 August 2023

    8.0
    We really enjoyed our stay. Staff were friendly and helpful and the location was perfect!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights

    The couch/lounge. It was a little uncomfortable. Pillows for younger children - It would be great to have flatter pillows for kids.

    Location, beds and room. We loved being on the top level and with a family of 4, there was more than enough room.

    Stayed in July 2023

  • Reviewed: 16 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights

    Great location

    Stayed in August 2023

  • Reviewed: 6 August 2023

    7.0
    Good location
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Getting a little tired Bed was one of the worst I have ever experienced, too firm for comfort. For the money I would expect a comfortable bed

    Great position, room very clean, staff very helpful

    Stayed in August 2023

Showing 1 – 25

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