The pillows were not that soft, requested more but no better

Breakfast was good, room had a lovely view

Stayed in October 2023

Nothing

Friendly staff and excellent location

Stayed in November 2023

A bit of noise in the next room

Great

Stayed in October 2023

Charging guests $20 a night for parking .... It really is disgusting... and basically legalised theft. Parking should be included in the price. Oh... and the Chromecast didn't work on the TV

Decent room... good sized breakfast... nice staff.

Stayed in October 2023

Nothing. A great stay.

A great 5 night stay at Hilton Cairns. Located right on the waterfront a short walk from all the major activities and city centre. The staff was outstanding and very accommodating. The hotel breakfasts were also top notch. The room was large and very comfortable and I liked the internal atrium and green gardens. I would definitely stay here again when in Cairns.

Stayed in October 2023

Bath shower

Beautiful presentation, warm greeting, really good facilities, exceptional view

Stayed in October 2023

A but dated.

Fantastic location!

Stayed in September 2023

You could tell the decor definitely needed to be freshened up, and you could see strands of previous occupants' hair in the carpet. The hair dryer attachment was broken. Whilst the amenities were relatively accommodating, you could definitely see the age of the hotel.

Had a really nice corner suite which gave amazing views of Trinity Inlet towards the mountain range and part of Cairns. The pool area also needed some work but you could see they were trying to put an effort to make it more amenable. Staff were generally quite friendly and helpful and greeted you at you entered and left the building.

Stayed in October 2023

Great location. Staff was very helpful . We double booked our room and the staff handled it.

Stayed in October 2023

Room on the floor above had a loud spa bath

Breakfast Pool Location

Stayed in October 2023

Tried to book and extra night and staff were not helpful

Stayed in October 2023

Car parking should have been free

The room is neat and tidy, and the best location almost for everything

Stayed in October 2023

The maintenamce of bathroom was less than ideal as the toilet leaked slowly on floor

Breakfast was a great selection

Stayed in October 2023

Taste of the morning buffe.

View from the balcony.

Stayed in September 2023

Area for kettle can be improved as steam from boiling water has not where to escape. Good idea to save plastic but not convenience for older people to refill their own bottle.

Room is spacious and beds are comfy. Good view and good location. Staff at breakfast are very friendly, front desk guys are helpful:)

Stayed in October 2023

I loved the hotel and there are a couple of minor things that could be improved on. 1. There was no one at the door to greet you or help with luggage. 2. Pool bar wasn’t open and you needed to call for service. There was a QR code but it didn’t seem to work.

Great location close to where the tours depart, restaurants and esplanade. The pool was a good size with plenty of lounge chairs. We stayed on the 7th floor with water views that didn’t disappoint. Bed was firm and comfortable.

Stayed in October 2023

Nothing, Although there were the usual selfish idiots slamming doors early morning, people just don’t care anymore.

Great stay in clearly the best location. Other hotels on the strip are too close to the drunk and disorderly. Hilton delivers as always, immaculate room, great staff and service. Gin bar was a particular favourite, staff were attentive and happy to chat. Great breakfast and barista coffee every single morning.

Stayed in October 2023

bath room too small and shower o the bath not continence.

Stayed in October 2023

Staff could have been more helpful with the luggage.

The location was perfect. In the centre of Cairns. Breakfast was good.

Stayed in October 2023

Pretty old property with renovation work happening in pockets

Location

Stayed in October 2023

Nothing, but only stayed one night and departed at 4.30am.

Comfortable room and great view. Length of stay did not allow us to really appreciate the hotel. Took advantage of an upgrade to allow entry into lounge, worth every penny.

Stayed in October 2023

Mondos. Want even pub food

Excellent

Stayed in October 2023

Noticed that it hadn't been cleaned behind the bulkhead in the shower and mould was starting to form behind it.

We arrived early and staff were very accommodating. They allowed us to use the parking and pool area until our room was ready. We had a harbour view room which was very comfortable.

Stayed in September 2023

The bathtub has only one glass panel, so everything you use the shower, water is bound to splash to outside. It’s hard to control especially for the kids.

The location is excellent for everything

Stayed in September 2023

Hearing the bell from the elevator all night while trying to sleep.

Stayed in September 2023