18 Little Queen Street, Victoria 3000 Melbourne, Australia
#50 of 205 hotels in Melbourne
Guests' ChoiceBased on 1076 hotel reviews
8.6Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.3
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End of dialog contentReviewed: 28 April 2024
David
AustraliaThere’s no 24 hour room service which is a little unusual and disappointing
It’s such a wonderful and beautiful hotel. Rooms are clean and spacious
Stayed in April 2024
Reviewed: 28 April 2024
Andrea
AustraliaThe view from my room
The modern room
Stayed in April 2024
Reviewed: 24 April 2024
Paul
New ZealandNothing
Everything or I would not have marked it that highly
Stayed in April 2024
Reviewed: 20 April 2024
Gillian
New ZealandThat the restaurant wasn’t open for dinner while we were staying there.
Brilliant location. Extremely helpful staff. Beautiful decor and sympathetic make over of the old building.
Stayed in April 2024
Reviewed: 19 April 2024
Abdulrahman
Saudi ArabiaRoom service food was awful... I put the clean my room sign on but rarely did I have my room cleaned unless I told front desk staff. I think the lamp had an issue. I didn't even extra water if I asked
Modern rooms, clean, location
Stayed in April 2024
Reviewed: 14 April 2024
Mehmet
AustraliaN/A
Very friendly, well organised staff. Very good location. Very good and clean facilities
Stayed in April 2024
Reviewed: 12 April 2024
Rinaldo
United StatesGreat Location and good value
Stayed in April 2024
Reviewed: 9 April 2024
Craig
AustraliaNo minibar - but a minibar room service option. Sadly it was 30 mins minimum wait for a beer.
Overall highly recommend and would definitely stay again. Very welcoming and helpful staff.
Stayed in April 2024
Reviewed: 8 April 2024
Norzy
AustraliaDraining of shower. There was a big puddle by the shower door after each shower.
Friendly and approachable staff. Well maintained facilities.
Stayed in April 2024
Reviewed: 7 April 2024
Xingyu
Australiahandy location
Stayed in April 2024
Reviewed: 4 April 2024
Andryo
New ZealandThe shower kept squeaking when using it which was really loud and annoying.
Very nice place to stay, staff seemed very friendly, food for room service was decent and good location. Excellent restaurants and nightlife are walking distance.
Stayed in January 2024
Reviewed: 31 March 2024
Hyunseok
AustraliaBed
Bed
Stayed in March 2024
Reviewed: 24 March 2024
Jessica
AustraliaYou needed to pay for a barista made coffee at breakfast
The Hilton left us an ‘F1 care package’ that included hats, sunscreen and ear plugs. So very thoughtful!!
Stayed in March 2024
Reviewed: 22 March 2024
Lily
AustraliaNothing
Quality stay
Stayed in March 2024
Reviewed: 17 March 2024
Genaro
Australiamore variety of food, better quality food - but the staff are very good.
breakfast is a little blanc.. the staff are very good
Stayed in March 2024
Reviewed: 15 March 2024
Grant
AustraliaProbably what was on offer, no roasted or cooked tomatoes and I stood waiting to order poached eggs for a bit. Then a lady that just walked up was served before me, then the chef walked away so I had to call to her to order.
Very Good and well set out.
Stayed in March 2024
Reviewed: 9 March 2024
Imogen
AustraliaAmazing staff, clean beautiful room and facilities. Location is great and very central
Stayed in February 2024
Reviewed: 6 March 2024
Mark
AustraliaOn arrival, reception staff were confused about room booking and upgrade,(applied for upgrade after Hilton Hotel promotional email suggesting upgrade add on. Almost charged twice for 1 room, and then asked to pay the wrong amount second time around.
Stayed in March 2024
Reviewed: 4 March 2024
Jacinta
AustraliaNothing
Everything
Stayed in December 2023
Reviewed: 29 February 2024
Mark
AustraliaPillows were to soft
Breakfast was very good
Stayed in February 2024
Reviewed: 29 February 2024
Sara
AustraliaBed wasn’t the best for me but that might just be me View wasn’t great either but then it didn’t bother me at all
Very classy hotel Great location Staff were lovely Breakfast was calm and the Douglas Bar was the fav place for a night cap
Stayed in February 2024
Reviewed: 26 February 2024
Shanina
AustraliaClean
Stayed in February 2024
Reviewed: 24 February 2024
Sonya
AustraliaThe only thing was the hash browns at breakfast were not very warm.
The package that included parking and breakfast was great value for money.
Stayed in February 2024
Reviewed: 19 February 2024
Claire
AustraliaMy only feedback was that the view from room was not appealing, although this was a very minor point. Thoroughly enjoyed our stay.
We stayed for one night to attend the Taylor Swift concert and I was extremely happy with the service we received. The check in process was seamless and we were very grateful to check in early after a long drive from Adelaide. Arranging valet parking was quick and easy, and meant we could simply check in and relax before our night out. Our room was spacious and spotlessly clean with great amenities. We enjoyed a full buffet breakfast before checking out and again, were very impressed with the service. I would highly recommend as a perfect spot to stay in the Melbourne CBD!
Stayed in February 2024
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