The room could have better lighting

Clean and good location

Stayed in December 2023

Staff do not seem particularly well trained and could do with more staff during breakfast. The hotel had lost my booking, which after some searching was fortunately able to be retrieved.

The room was clean and comfortable. One of the reasons for choosing this hotel was for the free parking and breakfast. Breakfast was good without being outstanding.

Stayed in December 2023

Breakfasts could improve, was pretty mediocre on the day

Stayed in November 2023

Lacks sound proofing/full door coverage for bathroom - so better to be fairly comfortable with whomever you're sharing the room with - one door, which either closes off the whole bathroom, or the shower section. One of the room keys didn't work for the room door entry. Complimentary breakfast had a range of simple choices, enough to kick-start your day.

Comfortable, clean room with the basics of what you need for a night's stay. Booked last minute and was a reasonable price still, including a self-service continental breakfast. Easy checkin & checkout. Updated bathrooms, with interesting door/design, but offering less privacy than standard designs would. Did appreciate the nod to Brisbane City with the river and city plan reference.

Stayed in December 2023

Breakfast was included, it had a decent selection and all perfectly prepared and displayed

Stayed in December 2023

Location was a little walk from the Queen street mall. Not sure if there are any transport options to go there, But we walked so it was okay

Breakfast was nice and we could carry our coffee to the room

Stayed in November 2023

Breakfast was advertised as from 6:30am, but wasn’t available till later

Location and proximity to train station

Stayed in December 2023

Due to getting a room early we didn't get the 2 single beds we wanted but made do. The shower being kind of see through was a bit awkward when staying with my teenage son.

Staff went out of their way to get us a room early and to find alternate car parking for us as theirs was full. I wasn't expecting much from breakfast for the price but it was actually really good! Would recommend

Stayed in December 2023

Small very tiny

Lovation, clean

Stayed in December 2023

all is good

didn't eat it

Stayed in December 2023

Air conditioning kept turning off, they reset it but it still didn't work properly. Toothpaste should be complimentary. Breakfast is usually good but they had run out of bacon. Not good enough! Room had a musty smell and didn't feel clean.

Great location and friendly staff at reception. Great for one night. Good shower pressure and bathroom toiletries.

Stayed in December 2023

Coffee machine was really ordinary

Great staff, parking and breakfast included in tariff

Stayed in December 2023

Breakfast cold and not very good have known it to be a lot better . It was very busy don’t think they could keep up with demand.

M breakfast

Stayed in December 2023

Chromecast was difficult to work out. Called reception for help and they said they would send someone to have a look for us. No one turned up. I figured it out myself after 30 mins and changing a few tv settings.

Clean room, modern facilities, good breakfast and comfy bed and pillows.

Stayed in December 2023

This review has been hidden because it doesn't meet our guidelines.

Nice clean and tidy room. Perfect size for a night or two. Like that breakfast is included.

Stayed in November 2023

I booked 2 single beds months ago and still got a double bed, which was weird when travelling with my daughter in law

The room was awesome and close to everything

Stayed in December 2023

Bed was on the hard side but ok. Would have liked to have been closer to the shopping and restaurant hub but for more agile people everything was in walking distance of around 500mtrs. We chose to Uber it.

Very clean room with everything we needed for a shirt start. Breakfast and parking were included which was great. Breakfast was lovely.

Stayed in December 2023

Booking.com did not tell the property that we booked twin beds until the morning of our arrival. When we arrived at the hotel they informed us of this and said that we may have to change rooms for the second night and have to share a bed. The staff were amazing in trying to work out a difficult situation. Booking.com needs to have better communication than just advising the property day of booking.

Great location, great rooms

Stayed in December 2023

The stay met my expectations, the staff were helpful. A plus for the free WiFi, which worked without reservation. The breakfasts were tasty, although the same every day. It's a pity that there were no cheeses during breakfast.

Stayed in November 2023

Plants overgrown by the exterior steps leading to reception need trimming back

Clean

Stayed in November 2023

Clean & comfortable. Just what you need for a sort stay.

Stayed in November 2023

Breakfast is meant to finish at 10 and they pack away before 10am

Beds are so comfy, great location

Stayed in November 2023

The breakfast was disappointing, coffee machine broke and the pastries were stale.

The room was lovely with great view over the city it was lovely and clean with a nice bathroom,

Stayed in October 2023

The toilet in Room 412 was backed up, although I only noticed this prior to check out as previous nights I was back from work late and straight to bed - the contents were not mine LOL - I tried to report the issue on check out but I do not believe that the lady at reception understood what I was saying. I was however concerned that this had not been spotted by the Cleaner previously, either in my time in the room or previous patrons - the fault certainly caused some odour!

Breakfast was good and easy to obtain but I would have preferred a 6.30am start on Saturday rather than 7am as I needed to be at work as early as possible that day but this was a minor inconvenience.

Stayed in November 2023