2-12 Sarah Street, Mascot, 2020 Sydney, Australia
#126 of 325 hotels in Sydney
Guests' ChoiceBased on 4359 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.3
Staff
8.6
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 28 April 2024
Melita
AustraliaService was slow on arrival because the staff were doing check-in as well as taking food and drink orders. We ordered two glasses of sparkling wine and they were flat; I had to ask for a new bottle to be opened. The QR system for ordering from the table wasn't working.
The room was new and clean, and the bathroom was good. I liked that breakfast was included, there was a wide selection and quality was good. The luggage lockers were very convenient so I could leave my luggage and spend a few hours in town.
Stayed in April 2024
Reviewed: 28 April 2024
Virginia
New ZealandSmall issue with parking recognition of ticket quickly resolved by staff
The location and the breakfast alongside the exceptional service with breakfast.
Stayed in April 2024
Reviewed: 28 April 2024
Qian
AustraliaGreat location, just 15 minutes walking from the airport, and another 20 minutes you could reach Mascot train station. Reasonable nosie for an hotel such close, and acceptable for me.
Stayed in April 2024
Reviewed: 24 April 2024
John
AustraliaParking was an additional expense
Comfortable and beautifully located near the airport terminals
Stayed in April 2024
Reviewed: 23 April 2024
Dave
United StatesShower drain was slow and flooded into the bathroom
Excellent breakfast, nice room, great location to airport, actually within 20 minute walk.
Stayed in March 2024
Reviewed: 22 April 2024
Junko
AustraliaBreakfast was good! All staff were helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Peter
AustraliaConvenient to airport and very good value for the price.
Stayed in April 2024
Reviewed: 22 April 2024
Jon
IndonesiaBreakfast was just average and location close to airport which was required
Stayed in April 2024
Reviewed: 21 April 2024
Helen
AustraliaFridge not cold enough. No pool,
Room was comfortable
Stayed in April 2024
Reviewed: 21 April 2024
Russell
AustraliaNice hotel close to airport,rooms and bed very comfortable and well set out. Level 2 has plenty of facilities for guests
Stayed in April 2024
Reviewed: 19 April 2024
Cherie
SingaporeBeds were a bit small and not as comfortable as some hotels
Location and breakfast were good
Stayed in April 2024
Reviewed: 19 April 2024
Mark
AustraliaNothing
Convenient really clean and friendly
Stayed in April 2024
Reviewed: 18 April 2024
Paul
AustraliaLimited room service menu
Location and staff
Stayed in April 2024
Reviewed: 18 April 2024
Holt
AustraliaThe bed and pillows were uncomfortable The rest was good , as it was just a stop over going home from a holiday
The room was good The breakfast was excellent The shuttle was good
Stayed in April 2024
Reviewed: 17 April 2024
Pandora
Australiano food available at night apart from a sandwich which was very average for the price,
Close proximity to airport
Stayed in April 2024
Reviewed: 17 April 2024
Bernard
AustraliaWell furnished and designed hotel Free breakfast!!
Stayed in April 2024
Reviewed: 17 April 2024
Garry
AustraliaAn earlier sit down breakfast on weekends.
Edible
Stayed in April 2024
Reviewed: 16 April 2024
Steve
AustraliaNothing
Did not have breakfast needed to leave very early
Stayed in April 2024
Reviewed: 16 April 2024
Jerome
United StatesNot much food available after hours
Great breakfast
Stayed in March 2024
Reviewed: 16 April 2024
Kanan
MalaysiaRoom was small for the price
Location was good. Near car rentals. Walking distance.
Stayed in April 2024
Reviewed: 16 April 2024
Christopher
AustraliaWent to wrong Holiday Inn at the airport. Names are too similar. We weren't alone as couple before us did the same thing. It was our mistake, but Holiday Inn should make it clearer in the name. No ability for either hotel to shuttle us which I found poor service. Bed was small and pillows were poor.
Breakfast included.
Stayed in April 2024
Reviewed: 15 April 2024
Brona
AustraliaBreakfast was crowded in the morning with not enough seating
Good location, clean and modern, good price
Stayed in March 2024
Reviewed: 14 April 2024
Farren
AustraliaNothing
Location is close and accessible to airport. Shuttle bus supplied for a fee. Room was good
Stayed in March 2024
Reviewed: 13 April 2024
Sharon
Australiaonly down side for me was that the bed was too hard for me. Other then that a pleasant stay
Staff were lovely and hotel clean ...
Stayed in April 2024
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