2-12 Sarah Street, Mascot, 2020 Sydney, Australia
#133 of 324 hotels in Sydney
Guests' ChoiceBased on 4317 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.3
Staff
8.5
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 31 March 2024
Janine
AustraliaStaff were not helpful and seemed rude to not only us but other guests as well as I waited my turn to be served. I wouldn't rate this place as high at all more middle for setvice
When you book it gives you the illusion that the restaurant is at the facility for Biggles! It is in fact up the road @ holiday inn darling harbour and so I was a bit confused. I went to reception and asked about when the restaurant was open and was told 15mins which was great as i was starving, when i asked where the restaurant is i was told right here! So i then said where is the menu? I was told use the QR code but that said it was offline, so again i went to reception and said i wish to place an order, he said we have chicken nibbles and fish n chips! Hang on i thought this was a restaurant!!!! He said it is but was not helpful at all so i used google maps and sourced it myself. Breakfast said 6am on my booking but was in fact 6.30am which meant i missed out as i needed to be gone by 6.30am to catch my flight to Turkey.
Stayed in March 2024
Reviewed: 30 March 2024
Zydrunas
LithuaniaConvenient location near airport when you traveling by plane. All necessary services in place. Friendly staff.
Stayed in March 2024
Reviewed: 29 March 2024
Hale
AustraliaVery good it had everything that I needed staff was great and they kept everything topped up as everyone was coming down for breakfast.cleaning all the tables so we all had nice clean tables to sit at Thank you
Stayed in March 2024
Reviewed: 28 March 2024
Clive
United KingdomNothing for our purpose
Used for stopover after arriving on international flight after 11pm, . Domestic airport to carry on our journey the next day. Great for this purpose as shuttle for return to domestic next day. Ok breakfast included
Stayed in March 2024
Reviewed: 27 March 2024
Tanisha
AustraliaClean and comfy
Stayed in March 2024
Reviewed: 27 March 2024
Ann
AustraliaBeds could do with a topper, quite hard. Breakfast was included how however having to be checked in by 7 am, we missed it, as full breakfast was not available before 6.30 am.
The staff were very helpful. I would recommend returning rental cars the night before and getting bus to airport.
Stayed in March 2024
Reviewed: 25 March 2024
Harvey
CanadaSoap dispenser is way too high.
Water pressure was good.
Stayed in March 2024
Reviewed: 25 March 2024
Tricia
AustraliaPrice was pretty hefty for size room etc
Didn’t have time for breakfast slept in .
Stayed in February 2024
Reviewed: 24 March 2024
Lynne
AustraliaBreakfast only just ok.
Convenient location.
Stayed in March 2024
Reviewed: 23 March 2024
Deborah
United StatesToilet got stopped up
Close to transportation and airport!
Stayed in March 2024
Reviewed: 23 March 2024
Andrew
Australia.
.
Stayed in February 2024
Reviewed: 22 March 2024
Peter
Australiavery poor food available in the evening. but breakfast very good
very modern
Stayed in March 2024
Reviewed: 21 March 2024
Wendy
AustraliaGreat location near to airport Enjoyed the included breakfast
Stayed in February 2024
Reviewed: 21 March 2024
Tse
Singaporebreakfast has limited food choice and the hotel do not have any nearby shop or convenient store
convenient location and include breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Lyn
Australiaclose to airport, easy to access through shuttle. efficient.
Stayed in March 2024
Reviewed: 21 March 2024
Mandy
AustraliaNothing
Friendly staff, great location (close to airport and Mascot public transport into cbd). Compact rooms and hotel but very well designed. Rooms were modern and clean. Free breakfast was good, can’t complain when it’s complimentary.
Stayed in February 2024
Reviewed: 21 March 2024
Keith
United StatesOur room(King) was small. No luggage rack making space for suitcases hard. For us, the bed was hard. The room is fine for one person, tight for two.
Breakfasts are great and the staff decently trained.
Stayed in March 2024
Reviewed: 20 March 2024
Lucie
New ZealandClean & quiet
Stayed in March 2024
Reviewed: 19 March 2024
Kendyll
United StatesBreakfast was very average.
The gym, the proximity to the airport.
Stayed in March 2024
Reviewed: 19 March 2024
Maria
New ZealandStaff are very accomodating. The hotel is very comfortable, accesible.
Stayed in March 2024
Reviewed: 19 March 2024
Tricia
United KingdomWindow couldn’t be opened
Helpful staff Comfortable room Clean Good in room facilities
Stayed in March 2024
Reviewed: 19 March 2024
June
AustraliaNot much in the way of eating places in close proximity to the hotel
Location and airport shuttle service
Stayed in March 2024
Reviewed: 18 March 2024
Joan
AustraliaGood
Stayed in February 2024
Reviewed: 17 March 2024
Emma
AustraliaAs mentioned for me the bed was a bit uncomfortable but could just be me.
This hotel is fantastic, close to the airport. We walked with our cases from Mascot station and got an uber to the international airport in the morning. The breakfast was fabulous. For me the bed was a bit uncomfortable but do you ever sleep well when you have to get up for a flight. I would stay here again, beautiful, well designed spaces and the breakfast makes it excellent value. Brilliant internet and spaces to work if you need to.
Stayed in March 2024
Reviewed: 17 March 2024
Siri
DenmarkCouldn’t fault it.
Very nicely designed and well organised. Quiet.
Stayed in March 2024
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