2-12 Sarah Street, Mascot, 2020 Sydney, Australia
#133 of 324 hotels in Sydney
Guests' ChoiceBased on 4318 hotel reviews
8.1Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.3
Staff
8.6
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 16 February 2024
Philip
United KingdomBit far from airports quiet at night but noisy in morning with flights taking off, long walks from anywhere
Free breakfast
Stayed in February 2024
Reviewed: 16 February 2024
Jennifer
AustraliaReception too small and in the middle of the dinning room. Breakfast area too small and was very crowded.
It was close to the airport and offered a shuttle service.
Stayed in February 2024
Reviewed: 15 February 2024
Kylie
AustraliaLack of meal option available at kitchen
Location clean suitable
Stayed in February 2024
Reviewed: 15 February 2024
Joanne
AustraliaParking a bit expensive and no gluten free breakfast options for the kids. Even just bread would be helpful for toast.
The staff were great. Location was good for heading to the airport and the breakfast was nice. Room was good value.
Stayed in January 2024
Reviewed: 13 February 2024
Deborah
AustraliaBasic food options
Close to airport
Stayed in January 2024
Reviewed: 13 February 2024
Anthony
AustraliaThe price for an overnight stay was a bit steep but not too bad.
The place was nice, the staff were friendly and helpful.
Stayed in February 2024
Reviewed: 12 February 2024
Azhar
MalaysiaNone
None
Stayed in February 2024
Reviewed: 12 February 2024
Mark
AustraliaNo complaints
Location to Domestic Airport. Previous visit because of cleanliness and staff services. Breakfast was very tasty and food from Thai restaurant brought in for dinner was delicious.
Stayed in February 2024
Reviewed: 12 February 2024
Stacey
AustraliaNothing
Breakfast was great. Staff amazing and room was just waht we needed
Stayed in February 2024
Reviewed: 11 February 2024
Don
SingaporeToilet has not bidet
Decent spread. Located within walking distance from train station
Stayed in February 2024
Reviewed: 11 February 2024
Heather
CanadaThe breakfast was excelent. Delicious, with plenty of choices. Great dining room!
Stayed in February 2024
Reviewed: 11 February 2024
Travelashu
IndiaClose to Airport, Nice and clean
Stayed in February 2024
Reviewed: 11 February 2024
Andrew
Australiano front desk gave to go up escalators to front desk. Dinner menu underwhelming.
good breakfast. tidy rooms
Stayed in February 2024
Reviewed: 11 February 2024
Kirsty
New ZealandBit odd having bathroom literally in the bedroom but fine for an overnight stay before a flight
Great location, quick for transfer to international terminal and Uber eats to deliver!
Stayed in February 2024
Reviewed: 9 February 2024
Paul
AustraliaCouldn't access Wi Fi
First morning missed out on breakfast due to early departure. Second morning ran out of items 30 min before closure.
Stayed in February 2024
Reviewed: 6 February 2024
Lynn
AustraliaNothing
It was well laid out and room for 3 people (all adults) was comfortable.
Stayed in February 2024
Reviewed: 6 February 2024
Jeff
United KingdomConvenient position
Stayed in January 2024
Reviewed: 5 February 2024
Courtney
CanadaWe were very disappointed with the shuttle transport to the airport and although this is not the hotel's responsibility, the hotel sells tickets for this service and it was not a good experience. The driver was not communicative and when I told him which airlines to drop us off at he just kept driving to the very end of the terminal to drop all of us off. Our airline desks were at the start of the building thus a very long unnecessary walk. Not only that, he also just brought the bags to the end of the baggage trailer and I unloaded all the luggage for 3 sets of customers. I don't mind doing this but if I wasn't there to help the other people, it would have been tough for the elderly people with us. Not what Holiday Inn would be happy with I'm sure.
The room and breakfast was very good as always.
Stayed in February 2024
Reviewed: 4 February 2024
Leanne
AustraliaEarly flight. Was told on check in there would be breakfast takeaway packages available. None available. Coffee machine not working.
Location and ease to get to airport
Stayed in November 2023
Reviewed: 2 February 2024
Donald
AustraliaWalking distance to the domestic terminal. The lounge was comfortable and welcoming. Breakfast was great.
Stayed in January 2024
Reviewed: 30 January 2024
Laura
United KingdomSome people if sharing a room may find the shower panels a little more see through than what they would like. Altho breakfast finishes at 10 there should still be a good selection of food leading up to this time.
Comfortable bed, clean, plenty of plugs/USB sockets.
Stayed in January 2024
Reviewed: 29 January 2024
Cornelius
United StatesNO computer room with printer
Breakfast Staff was Great!!! Especially, Maria & Jayden
Stayed in January 2024
Reviewed: 29 January 2024
Lenore
CanadaLacked ventilation and gym was pretty stinky Reception on 2nd floor so I had to fight with my luggage to check in and check out. No luggage carts easily available
Location and price
Stayed in January 2024
Reviewed: 29 January 2024
Edward
AustraliaGood breakfast
Stayed in January 2024
Reviewed: 29 January 2024
Gordon
AustraliaAircon not working well - was not adjustable & towels covering vents to prevent it being too cold
Proximity to airport was excellent Easy to stay & get to airport
Stayed in January 2024
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