No toilet brush

Staff breakfast and the late check out

Stayed in May 2024

Room was clean, comfortable and good size. Good breakfast, convenient location - near to shop and not far from metro.

Stayed in April 2024

Nothing

Was only there for about 8 hours as I arrived around midnight and left just after breakfast. It's a great option when you arrive on a late flight, need overnight accommodation before heading off the next day. It gets you away from the airport precinct for a quick departure the next day if you're heading north. Friendly and efficient staff. Good breakfast

Stayed in April 2024

They have good breakfast.

Stayed in April 2024

The lifts were having minor issues. We got a king bed, but the blankets were a bit small, felt like it was queen size. The morning buffet breakfast was simple and good, but the menu was almost the same every day.

The place was clean, simple, near to shopping center and metro.

Stayed in April 2024

apologies I mixed everything on the other question

We were happy with our stay. The bed for Elizabeth was too firm for Todd was OK. We had appointments most morning, so we were out and came back around 2 pm or 3 pm. but one day we came back early and the room had not been refreshed, we went out to have lunch, then we came back and still had not been refreshed. We had to get up early the following morning so after a walk, we started to relax and then we heard a knock on the door about 4.30 pm or 5 pm with room service, we were tired so we said don't worry about today, but then the following days, again we came back and our room had not been refreshed - so we didn't bother with it all. We kept the room tidy anyways. The breakfast was good for us, the only thing for Elizabeth is that she doesn't like scramble eggs with milk or whatever other things are put on and the bacon was overcooked, but we found some pieces of bacon that were not too hard. We loved the yoghurts and fruits and the hot chocolate (we had to manage the sweetness and it was supersweet but we had to pour some then add hot milk to it. But these are just minor issues, we made do. We love the staff, especially at Reception - Maya :-) and others we did not catch their names. Todd said there could be more variety for the breakfast.

Stayed in April 2024

Given the amount of business that this particular branch gets from the company i work for i feel the issues at check in could have been handled more professionally The room i was in had a faulty fridge that kicked in and out every 20ish mins with a clunk loud enough to wake you, this does make sleeping a little tricky. There was also a half consumed bottle of water in the fridge from the previous guest. Slight concern at the black marks on the wall above the bed but the mold growing around the vent was more off putting. I did tell the morning staff, as i am very aware that if no one tells you - you dont know.

Breakfast and the day staff were great, the room has all the key elements to make for a comfortable stay. Cleanliness of the general areas (reception, lift and breakfast area) was great

Stayed in April 2024

prices were expensive for how far out we were from the CBD

it was available for Taylor Swift, so we grabbed it haha

Stayed in February 2024

Scrambled eggs served in a bain marie food warmer are inevitably soupy and unappetising. Would like the option to order fried eggs.

Stayed in April 2024

The few things I wasn't a big fan of was the breakfast was the same both days we had breakfast, not sure if it changes & if not maybe add some extra things to the buffet. And the scrambled eggs. Also some plates, cutlery and extra cups for the rooms. But this were very minor hiccups to our stay

Close to public transport & the shopping centre. Comfy beds and clean room. The staff were friendly & the breakfast was also very convenient.

Stayed in April 2024

The air con was on but I was able to turn it off myself.

I was able to leave my bag in storage as I arrived early. Check in was done smartly and promptly.

Stayed in April 2024

starting to provide porridge and miso soup for breakfast, but be aware of the condiments to goes with porridge are sweets nuts, fermented bean curd, dried bamboo shoot/olive, salted duck egg, light soy sauce, pepper, cut chili, etc. Miso soup is good with/without condiments.

Good stable bed, and also good housekeeping.

Stayed in March 2024

Well priced, clean and comfortable room. Great to have car park available. and breakfast inclusion was impressive offering.

Stayed in March 2024

The breakfast was very average.

Value for money

Stayed in March 2024

Room was nice & clean. Breakfast was nice! Location was great for concert at Olympic Park.

Stayed in February 2024

Guests should have a discounted rate if they park at the hotel.

I was able to check in early which meant that I did not have to complete a very late night check in.

Stayed in March 2024

Scrambled eggs

Convience

Stayed in March 2024

Some staff were rude.. I paid for parking but had to park on the road! Room was a little expensive for what was provided???

Location to Olympic park was great.. able to have breakfast was nice too.

Stayed in March 2024

Faint smell of incense in the room No shower cap provided

Different to others Interesting room lay out

Stayed in March 2024

Eggs for breakfast could probably have been better, everything else was great

Easy accessible to trains and shops

Stayed in February 2024

The breakfast. It was the same every day and every day we had bacon, very rarely sausages. There were too many sweet things. Very often happened that part of the meal was not available because of too many people at the breakfast. For this price you should offer better breakfast. Finally, hotel is very far away from the city center.

The hotel was really clean and room was comfortable.

Stayed in February 2024

Close to transport

Stayed in February 2024

More of a selection to the breakfast.

Breakfast ordinary as not a good selection.

Stayed in February 2024

No complaints.

The rooms are nice and clean and feel new, Very good access to trains and large shopping center if required. Being an "Express" hotel the breakfast is quite basic but reasonable. I was travelling with two coeliacs that required gluten free options and the chef was excellent, extremely friendly and helpful in identifying suitable gluten free dishes and providing other gluten free options the hotel had available when necessary. We were there for Taylor Swift and the hotel made a great effort in creating a fun atmosphere for all the guests staying there for the concert.

Stayed in February 2024