22 Synnot Street, 3030 Werribee, Australia
#2 of 13 hotels in Werribee
Guests' ChoiceBased on 1512 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.1
Facilities
9.0
Staff
9.2
Value for money
8.6
Free WiFi
7.5
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End of dialog contentReviewed: 8 February 2024
Sydney
AustraliaMaybe just the bed was a little hard for me, but I am also pregnant so everything is uncomfortable
Everything, was such a wonderful getaway for me and my toddler, wonderful people and wonderful food!
Stayed in January 2024
Reviewed: 7 February 2024
John
AustraliaBilling was confusing and I have to chase up some of the charges for an explanation.
Location is good. Plenty of things to see and do around the place. Lots of tourists and kids running through the hallways late at night.
Stayed in February 2024
Reviewed: 6 February 2024
Nalini
New ZealandGreat customer service. Very handy location. Comfortable rooms. Nice views Great breakfast
Stayed in February 2024
Reviewed: 2 February 2024
Junge
AustraliaI loved everything about it! I travelled to Melbourne just to attend a wedding at the Werribee Park Mansion, and I flied in and out of Avalon Airport - no need to go to the city, so this Holiday Inn was perfect! 1. It's close to the wedding venue; 2. It's just next to the Skybus Werribee stop on the Avalon-City line; 3. I was able to check in early at around 11am and check out late at 2pm; 4. They have a work zone in the reception lobby for people who need to work after check-out like me, and I could still use their wifi after check-out (they have super fast internet in the room, the reception lobby on level 8, and even the lift lobby on the ground floor!) 6. Staff are so very friendly :) 7. I love the floor-to-ceiling window in the room and the beautiful view!
Stayed in January 2024
Reviewed: 27 January 2024
Faumuina
AustraliaBreakfast
Stayed in December 2023
Reviewed: 25 January 2024
Gina
AustraliaCouldn’t really find fault with the accommodation at all or the wonderful staff.
It was so clean and quiet no road noise at all. The reception staff were more than happy to upgrade us. They were awesome
Stayed in January 2024
Reviewed: 24 January 2024
Stephen
AustraliaLiked the property breakfast could start earlier maybe 6 am
Location presentation
Stayed in January 2024
Reviewed: 24 January 2024
David
AustraliaNo freezer section in the bar fridge. Otherwise, can't fault it really.
Helpful and friendly staff throughout. Delicious breakfast. The TV system works well.
Stayed in January 2024
Reviewed: 20 January 2024
Courtney
AustraliaImmaculate and clean. Very spacious room with comfy beds and a good view.
Stayed in January 2024
Reviewed: 16 January 2024
Neil
AustraliaReceived free upgrade. Room was very comfortable. Great location. Great view. Had a wonderful meal in the restaurant
Stayed in January 2024
Reviewed: 14 January 2024
Carol
AustraliaRating not marked down for this: - Faulty room access card, 4 times it failed. Once before going out for the evening, and again three times on return after midnight. Thankfully there was staff on reception 24/7.
Arrived early and was able to check in, lovely clean room, fairly quiet and close to where I needed to be. 10/10 customer service from Lolita who was not only helpful but friendly.
Stayed in December 2023
Reviewed: 11 January 2024
Kerrie
AustraliaCar parking complicated
Lovely standard
Stayed in January 2024
Reviewed: 10 January 2024
Connie
Australiabreakfast and staff
Stayed in January 2024
Reviewed: 10 January 2024
Ingrid
AustraliaStaff were friendly, helpful and check in and check out was fuss free. Parking was convenient and there are restaurants on site and nearby.
Stayed in January 2024
Reviewed: 5 January 2024
Trudie
AustraliaN/A
The staff, room and food were exceptional I have and will recommend this hotel to anyone. It was an absolute pleasure to stay and suited our needs completely.
Stayed in December 2023
Reviewed: 1 January 2024
Heraa
AustraliaPaid parking for customers
The family room we got was nice and spacious, it also had a stunning view. Morning breakfast buffet was really good, with many options to choose from. We had a great time. I would highly recommend to others, it is located in a lively area with shops and restaurants all around the neighbourhood.
Stayed in December 2023
Reviewed: 31 December 2023
Michael
AustraliaOver 200 dollars for a tiny room with a squeaky bed and 20 dollar parking cost.
Room was clean, staff were friendly.
Stayed in December 2023
Reviewed: 30 December 2023
Karen
AustraliaN/A
Location was where we needed, staff were friendly
Stayed in December 2023
Reviewed: 28 December 2023
Kehinde
AustraliaYou had to ask to put on the AC
Breakfast was delicious and I loved it thanks
Stayed in December 2023
Reviewed: 28 December 2023
Craig
AustraliaNothing bad
Clean neat and central to shops
Stayed in December 2023
Reviewed: 23 December 2023
Mathivaanan
SingaporeNil
The location is fantastic. The shops, restaurants are all so nearby and spoil for choices. The train station is also very very near. All are with walking distance. The staffs are marvellous. Very friendly.
Stayed in December 2023
Reviewed: 21 December 2023
Melissa
AustraliaThe shower tends to flood
Great location good size rooms. Walking distance to the train station
Stayed in November 2023
Reviewed: 20 December 2023
Linda
AustraliaThe car park was very confusing.
The ambiance
Stayed in November 2023
Reviewed: 18 December 2023
Chirag
AustraliaI think parking should have been made free during the stay at the hotel. As there was no parking available outside the hotel. Due to some reason if customers need to pay for parking, it should be something reasonable as $20 per night was on the higher side, considering that the maximum fees for parking during the day time is only$5.
The breakfast was excellent. The location of the hotel was superb as well.
Stayed in December 2023
Reviewed: 17 December 2023
Chantelle
AustraliaWe ordered room service and the wedges were overcooked
Great atmosphere and the room was amazing
Stayed in December 2023
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