2-14 Kings Cross Road, Potts Point, 2011 Sydney, Australia
#146 of 325 hotels in Sydney
Guests' ChoiceBased on 858 hotel reviews
8.1Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.1
Staff
9.1
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 19 April 2024
Barbara
United StatesElevators not working.
Great location, rooms were well laid out and a good size.
Stayed in April 2024
Reviewed: 2 April 2024
Flavio
AustraliaThe parking was a major issue, I booked a parking spot, and when I arrived my vehicle would not fit, I was directed to another parking lot down the road which cost $120 for one night to their credit they did offer a free breakfast. They also charged $101.90 on our credit card as a holding charge, and it takes 3-5 days for the refund to come back.
The beds are comfortable and large, staff were friendly and helpful. the television was a good size. Very clean There are plenty of good places to eat near by
Stayed in April 2024
Reviewed: 1 April 2024
Pamela
United StatesCafe hours were unpredictable.
Staff were all extremely helpful and friendly.
Stayed in March 2024
Reviewed: 25 March 2024
Anna
SingaporeNothing
New hotel, modern design. Location - close to everything!
Stayed in March 2024
Reviewed: 6 March 2024
Justin
AustraliaBeds are good but not as Conrad they used to be
Location is excellent
Stayed in March 2024
Reviewed: 2 March 2024
Elizabeth
United KingdomGreat location and lovely big room on top floor with great views . Very clean. Excellent staff all very friendly and gave great local recommendations.
Stayed in February 2024
Reviewed: 18 January 2024
John
AustraliaI have already rated see above
Stayed in January 2024
Reviewed: 14 January 2024
Julia
AustraliaWalls weren't totally soundproof and I would have liked a bit more of a solid wall separation between the toilet and the rest of the room instead of the echoing frosted glass cubicle. We heard police sirens quite often and clearly but it's Kings Cross so we weren't surprised.
Loved the bed, the staff were great, hotel aesthetic was fun and the room was decorated in an exciting way, the adjoining restaurant was absolutely delicious, rainfall shower head, plenty of power points. Kings Cross was right around the corner which was *interesting*.
Stayed in January 2024
Reviewed: 10 January 2024
Steve
United StatesBreakfast options were very average and expensive. Not impressed. Same goes for the mini bar. Overpriced 'old school' model, especially with Coles next door. Parking is wonky. There are literally six parking spaces for the entire hotel. Parking garage is extremely tight for anything other than a small car.
Friendly staff. Convenient location. Bed was very comfortable. Room was spacious. Decor is trendy but a little dated. Bathroom space is tight. Nice body wash/shampoo/conditioner.
Stayed in January 2024
Reviewed: 4 January 2024
Olga
MontenegroThe windows could not be open
Nice interior
Stayed in January 2024
Reviewed: 4 January 2024
Peter
AustraliaNothing really
Funky atmosphere in lobby and rooms. Rooms had everything for comfort including kettle, iron, dressing gowns etc. location was right near trains and bus. Easy access from airport
Stayed in December 2023
Reviewed: 15 December 2023
Rodney
AustraliaGreat refurbishment and refresh of the hotel.. amazing views of the harbour. Very friendly staff
Stayed in December 2023
Reviewed: 14 November 2023
Joseph
AustraliaNothing really
Very welcoming and nothing too much trouble. Funky styling, and cafe in the lobby
Stayed in November 2023
Reviewed: 23 June 2023
Richard
United StatesHotel had to cancelled, but were very helpful in putting me into a nice hotel they were acquainted with that was great.
Stayed in April 2023
Reviewed: 13 April 2023
Katrina
AustraliaThe hotel charged my card for someone else’s room charges. very disappointing…then it took a while to get the funds back on my CC.
The proximity/close to my office
Stayed in February 2023
Reviewed: 29 March 2023
Nick
Australiaslow lifts
great staff
Stayed in March 2023
Reviewed: 23 March 2023
Jane
United KingdomNo restaurant or room service, You can order food to be delivered and as we got to hotel quite late after long journey was welcome.
Room was spacious and had a nice view. Location was good, not really Potts Point but Kings Cross! Metro near and easy to get a taxi. Supermarket on doorstep.
Stayed in February 2023
Reviewed: 21 March 2023
Mark
GermanyCouldn't open the windows in the room so unable to get fresh air.
Comfortable bed, very friendly and supportive staff, great location, great view, modern room.
Stayed in February 2023
Reviewed: 13 March 2023
Alexandra
AustraliaGreat location, super cool & chic hotel!
Stayed in March 2023
Reviewed: 7 March 2023
Brett
AustraliaAir conditioning was noisy and we decided to leave it off the second night as it disturbed our sleep. One of the lifts had a very slow opening door - a little concerning as it shows lack of maintenance.
Bed was very comfortable as were the pillows. Location was great for gay Pride events and general amenity. Staff was very pleasant.
Stayed in March 2023
Reviewed: 7 March 2023
Nicholas
AustraliaN/A
always easy cool friendly on point
Stayed in March 2023
Reviewed: 6 March 2023
Alexandra
AustraliaThe Wifi coverage in my room was very patchy
Stayed in March 2023
Reviewed: 4 March 2023
Joanne
Australialocation and staff
Stayed in February 2023
Reviewed: 2 March 2023
Mark
AustraliaParking a little expensive but very convenient in-house.
Very comfortable bed. Absolutely perfect Kings Cross location. Staff so friendly and helpful.
Stayed in March 2023
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