Check-in staff were slow and gave poor advice about the restaurant. Promised to call me about booking but never did. Air can in room wasn’t working effectively.

Location, style, restaurant

Stayed in May 2024

Funky hotel and restaurant

Stayed in May 2024

I just love Ovolo Nishi. Staff are always so helpful and professional. The manager kindly upgraded my room. The suites are cosy, with stylish and unique features. This hotel has an artisanal aesthetic, which is rare to find. My coffee in the morning was perfectly made, and delivered quickly to my room. Overall, I always feel refreshed and peaceful during my stay at Ovolo Nishi. Thank you to the staff!

Stayed in May 2024

Breakfast- restaurant staff and kitchen were friendly but not set up to cope with the volume of guests

Easy access to ANU and civic

Stayed in April 2024

A bathtub would have been nice

Staff are lovely and accomodating and welcoming

Stayed in April 2024

You could hear a lot of noise especially at night whilst in the room, you couldn’t hear people but a lot of like rattling noise. That was the only down fall

Ovolo thought out every little detail to make the stay comfortable and stress free, the little messages throughout the room and the free mini bar just topped it off l. The customer service was exceptional everyone I spoke to was so polite.

Stayed in April 2024

Wish I could have paid for parking in one go instead had to return to the garage and top up for the second night.

Staff were super friendly and welcoming to the kids. Love having a free mini bar, it’s the little things:) Staff also very responsive and room service was quick.

Stayed in April 2024

love the atmosphere in the lobby. very cozy yet elegant

Stayed in April 2024

The food option was only plant based …. And was not clearly advertised at the time of booking

Stayed in April 2024

Room seems set up for a one night stay and the room almost suits a single person. No drawers or anywhere to put clothes. Small room. Only had one towel when we arrived.

Nice style. Modern and a fun place. Liked the main foyer. Well equipped.

Stayed in April 2024

Design

Stayed in April 2024

The room might be a bit dark if you want to work from the room or bring along some kids

The service is excellent and it's quiet and clean. The room is trendy as well. The mini bar is free and it got refilled everyday during our stay. The location is perfect too, it's a 10 minute walk to the CBD.

Stayed in April 2024

The restricted menu

The large room and the bar

Stayed in March 2024

The dark corridors and elevators .

The staff

Stayed in March 2024

Almost slightly too dark for someone with sight challenges. I found this aspect quite difficult. Rooms very small.

Everything was amazing. Loved the vibe, loved the choice & range of lighting, stylish, attention to detail in furnishings & decor & build. So lovely to stay in an interesting hotel that challenges all your senses but is strangely comforting at the same time.

Stayed in March 2024

The inroom Fridge was inadequate, when we introduced some of our own items to get cold it actually warmed the fridge up so everything ended up not cold. It didn't get cold till later on that night and was told it's not like your average fridge in the way it supposed to get things cold. ???? Needed some Power Outlets near the bed or some USB outlets in more convenient locations.

Room was large enough, well laid out. Enough hanging room and a place to put your suitcase. Alexa didn't work really well but still an interesting addition. Shower was great, nice and big. Loved the remote blinds and the subdued lighting.

Stayed in March 2024

I was hoping for more food options.

Love the room and the ambience.

Stayed in March 2024

The people above my room were so loud, sounded like they were moving furniture up and down their room.

Clean, friendly staff and free mini bar

Stayed in March 2024

The vegetarian menu but got around that by going to nearby restaurants

Clean but small rooms

Stayed in March 2024

No power points beside the beds

Beautiful lobby and styling

Stayed in February 2024

Need upgrade on the TV - it wasnt a smart tv, couldnt watch any streaming services and no movie subscriptions provided

Room was spacious and comfortable beds

Stayed in March 2024

lots of construction work while we stay, I know this is no ones fault but felt a little messy.

internal room was great, nice and quiet.

Stayed in February 2024

Cosy little room, very quiet.

Stayed in February 2024

As others have mentioned the lighting is intentionally dark. If you like large windows with natural light this accommodation isn’t for you. Free mini bar is great but drinks a bit caffeine heavy - a mineral water or lemonade option would be great instead of cokes and red bull.

Lovely clean modern hotel a short walk into central ANU. The bar area is great for evening drinks or a morning coffee catch up with friends. The vegetarian breakfast spread is nice - the first morning the scrambled eggs weren’t replenished and dry but the next morning were great.

Stayed in February 2024