Parking cost should free with stay Floor very slippery in bathroom and shower

Location and view and close parking

Stayed in June 2024

Loved, loved , loved the breakfast option.

Stayed in May 2024

No pool. Twin beds too close together Only steep stair access through restaurant to darling harbour/aquarium. No lift access

Clean and tidy Close to darling harbour

Stayed in May 2024

Beds to bouncy, not to comfy. Check-in took too long

Location, Zephyr bar

Stayed in May 2024

comfy bed, good shower

Stayed in May 2024

No Pay TV, news or sports channels

Location and hotel facilities were 5 star

Stayed in May 2024

No bath

Stayed in May 2024

Parking prices much too expensive

Breakfast very good. Comfy and quiet

Stayed in May 2024

Room service on one of the nights was very poor. Outlook of my room was very poor too.

Beautiful hotel on the whole. Nice, central location.

Stayed in May 2024

Room needed some drawers - we stayed 4 nights and would have been handy to fully unpack suitcases. Staff were unaware there were no fireworks during Vivid but we were encouraged to book a spot at Zephyr Bar to view them.

View of Darling Harbour

Stayed in May 2024

Location

Stayed in May 2024

I arrived around 20:30 on a Monday evening and found the hotel food options at that time very limited. That said, a lot of Sydney eateries in this end of the CBD were also closed/closing.

The location is good for business meetings in the CBD. The rooms are clean and the bed is comfortable. The water pressure on the walk-in shower was very good. The room had a good desk for work and plenty of electricity sockets. Breakfast buffet selection was good and could be booked on the day if not already booked in advance. The staff are excellent and professional (as you would expect). The gym is well furnished.

Stayed in May 2024

The only negative comment was due to parking. We were told to park in the Wilson carpark nearby and because my son, Paul and his new wife, Satomi were staying in a suite, the parking would be validated by the bell desk and hence would be complimentary. However, when we parked at the Wilson carpark, we realised there was another Wilson carpark, a few doors down, closer to the Hyatt Regency. When we entered the hotel and told the bell captain what had happened, he informed us that the hotel does not have an arrangement with the other Wilson carpark and you would have to move our car to the closer car park to receive the complimentary parking. So my husband and I went immediately back to the other Wilson carpark to move to the closer Wilson carpark, presuming it was timed by the hour. However, when we spoke to the parking attendant, she said that on Sundays this carpark has a flat rate of $40 whether you stay 5 minutes or the whole day. How disappointing! Perhaps the bell desk, in future, could inform guests that there are 3 Wilson carparks in the same street as the hotel and actually give guests the street number of the Wilson carpark, that the Hyatt Regency is in partnership wish to avoid the confusion we faced and the monetary cost of having to pay $40 for parking instead of receiving the complimentary parking that was included in the room rate. So confusing and so costly!

It was my son's honeymoon night and we paid for the accommodation. When we went to pick them up, we saw their 360-degree view from their suite. It was truly sensational! They also commented on the great buffet breakfast and wanted to thank the hotel for the fruit basket they were sent with a card wishing them congratulations and a happy honeymoon.

Stayed in May 2024

Took 3 times from the desk to our room to finally get in. The battery in the door lock was bad. They eventually gave us a different room.

Stayed in May 2024

Unable to get a drink in downstairs bar after 9pm on a Monday night..first world problem - I know!

Great location. Modern hotel and great facilities with excellent rooftop bar.

Stayed in May 2024

Had a shower drain blocked the first night, so couldn’t have proper shower, but thankfully it was fixed next day

As it was our daughter’s wedding, we asked for our rooms to be closed near their Reception went out of their way to accommodate our needs, thanks you!

Stayed in April 2024

Clean and excellently equipped rooms with a great view of the harbour

Stayed in May 2024

It was all as we expected

The breakfast was value for money and we enjoyed it

Stayed in April 2024

Parking was a fail. The two cards required to exit after our stay were taken by the gate machine and an extra charge was indicated. The matter was resolved by the concierge but tarnished an otherwise good stay.

Room and view were excellent.

Stayed in May 2024

Not quality breakfast It is better to change the breakfast menu and quality

Good location and kind staff

Stayed in May 2024

Everything was good except staying on the 12/F as the bar is on the same floor so everyone can access to 12/F without a keycard. Moreover, we couldn’t sleep since people were talking and laughing loudly even at 3am…but it’s great that they helped us change to a quieter room the next day.

Great location, good service & some excellent staff.

Stayed in May 2024

The rooms were a bit small, it was also a struggle to get out of the parking lot as there is no proper signage

The stuff were really good to us and very helpful.

Stayed in May 2024

Pillows are way to soft

Great location, wonderful staff

Stayed in May 2024

Constant buzzing in room & couldn't turn air con off

Nice bars, nice room

Stayed in May 2024