Boundary Rd East Mackay Airport, 4740 Mackay, Australia
#25 of 64 hotels in Mackay
Guests' ChoiceBased on 1433 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 27 April 2024
Susan
AustraliaThe dining room we went for dinner it was so cold couldn’t enjoy meal even after going back to the room for jackets. Carpet in corridor very stained
The staff were really friendly rooms clean food great
Stayed in April 2024
Reviewed: 22 April 2024
Ross
AustraliaNothing.
Lovely and clean. Excellent staff.
Stayed in April 2024
Reviewed: 18 April 2024
Gail
AustraliaThe car parking is very confusing. More signs are needed.
It was a lovely room, a bit small, but very clean, and we didn't stay for breakfast, because we travelled back home early.
Stayed in April 2024
Reviewed: 13 April 2024
Sonja
AustraliaStaff member when we checked in could do with some customer service training ☹️
Convenient
Stayed in April 2024
Reviewed: 8 April 2024
Beth
AustraliaVery cold airconditioning in reception / restaurant
Location
Stayed in April 2024
Reviewed: 8 April 2024
Denise
New ZealandLocation was great, directly outside the terminal when arriving from an evening flight. All staff were extremely friendly and helpful. Room was clean and comfortable and perfect for a one night stay arriving later in the day before we continued our travels the following day.
Stayed in March 2024
Reviewed: 5 April 2024
Heather
AustraliaZilch
Location
Stayed in April 2024
Reviewed: 27 March 2024
Brad
AustraliaHad trouble with the swipe card in elevator
Stayed in March 2024
Reviewed: 20 March 2024
Alex
AustraliaVery surprised with the food quality
Stayed in March 2024
Reviewed: 18 March 2024
Peter
AustraliaThe room was once again clean and tidy and the Staff as usual were very polite, attentive and professional in their approach to the guests.
Stayed in March 2024
Reviewed: 15 March 2024
David
AustraliaVinaigrette on the scrambled eggs ? What the ....?
Good location
Stayed in March 2024
Reviewed: 9 March 2024
Branch
AustraliaVery small bathroom
convenient and clean
Stayed in March 2024
Reviewed: 8 March 2024
Jakki
AustraliaBuffet breakfast didn’t offer a very good range. Coffee machine was broken and no alternatives offered apart from paying $5 to order an instant coffee after paying for the buffet.
Close to airport
Stayed in February 2024
Reviewed: 6 March 2024
Steven
AustraliaPaid extra for room with a $20 food and beverage voucher. On check out, I was still charged for the drink I got at the bar, assuming it would have been included in the voucher. TV flickering was annoying. 24-hour room service closes at 8:30pm but needs 1 hour preparation time so no room service after 7:30pm. Called tge 24 hour room service line with no answer.
Comfy bed and close to airport.
Stayed in March 2024
Reviewed: 25 February 2024
Terry
AustraliaNothing
Convenient
Stayed in February 2024
Reviewed: 24 February 2024
Jon
ItalyClean and it had a pool.
Stayed in February 2024
Reviewed: 20 February 2024
Kerry
AustraliaEase to the airport, Great Food Clean and super comfortable motel room.
Stayed in February 2024
Reviewed: 19 February 2024
Quentin
AustraliaAngad at reception was exceptionally nice. We ate at the restaurant and they were understaffed in the kitchen, which is fine because we didn't mind waiting for food. There was a mistake on our order and Nick from the restaurant was quick to rectify the issue.
Stayed in February 2024
Reviewed: 18 February 2024
Alan
AustraliaTV did not work. Could not adjust the A/C. Stuck on 18 degrees.
Stayed in February 2024
Reviewed: 14 February 2024
Patricia
AustraliaStaff were excellent Close to airport. Restaurant was great Clean and comfortable
Stayed in February 2024
Reviewed: 5 February 2024
Peter
AustraliaThe blind on the window allowed to much light into room
Location close to airport
Stayed in February 2024
Reviewed: 5 February 2024
Cairns
AustraliaThere were bugs on the bedside tables, on the pillow and the sheets weren’t clean (facial hair found on the pillow, fluff and other dirt on the sheet and pillow case still creased implying it hadn’t been freshly washed and changed)
Ease of access- 24/7 reception desk meaning the last minute trip we had to do was less stressful as we could check in late.
Stayed in February 2024
Reviewed: 5 February 2024
Hugo
AustraliaThe staff very very friendly. The restaurant made an error with my order and they immediately fixed the issue, no questions asked when I flagged it with the waitress.
Stayed in January 2024
Reviewed: 28 January 2024
Michelle
AustraliaExtremely small room for 2 people, we couldn't get around the room without having to move our of the way off each other Room service dinner hours are from 5pm to 10pm however could only order from the snack menu at 9pm
Convenient location, close to the airport. Very clean Free parking
Stayed in January 2024
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