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  5. Reviews of Imagine Southbank

Reviews of Imagine Southbank 4 stars

133 City Road, Southbank, 3006 Melbourne, Australia

#120 of 206 hotels in Melbourne

Guests' Choice

Review score

Based on 928 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 12 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 5 nights
    • Submitted via mobile

    No fan or aircon in the bedroom left it get a bit stuffy overnight.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    I'll be back
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in September 2023

  • Reviewed: 3 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    I booked and paid for two rooms. When arrived at Imagine Wrap one room was allocated and the other room was cancelled without any notification/explanation to why it was cancelled. I did not cancel the room. The attendant at reception was helpful but it took nearly 45 minutes to find another room. It was late as our flight was delayed and we were tired and just wanted to get to our room. I expected a complimentary breakfast voucher for the inconvenience it caused us… got nothing.

    Location was convenient for family wedding

    Stayed in October 2023

  • Reviewed: 2 November 2023

    9.0
    Wonderful… they upgraded my room as a welcome surprise
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Best bed I have ever slept on Very roomy Nicely furnished

    Stayed in October 2023

  • Reviewed: 2 November 2023

    8.0
    Pretty good but her uncomfortable and kitchen lacked common cooking items such as tongs and oven tray
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Ben was way way too soft. No fan in bedroom so was very stuffy even with the aircon on

    Clean and tidy . Good location

    Stayed in October 2023

  • Reviewed: 30 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    I did find when I walked in the room it had a bit of a smoke smell but other than that it was okay.

    The property was very spacious with the Balcony view.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    8.0
    Perfect place for a one night stay but has everything you needed for a stay of a longer period.
    • Leisure trip
    • Solo traveller
    • 1 Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not a bad thing, but air con was in main room so left the bedroom door open to heat/cool that room.

    Well designed property, nice modern features. Comfortable to sleep in.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • 1 Bedroom Apartment
    • Stayed 3 nights

    Really great size apartment. Plenty of room to spread out and enjoy. Bathroom was excellent also.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • 1 Bedroom Executive Apartment
    • Stayed 2 nights
    • Submitted via mobile

    One of the lifts wasn't working for a short time. Alot of floors when only two out of three lifts working.

    Great apartment with everything I needed. After a long night I found the bed super comfy and had a great sleep. Will definitely stay there again. Close to river and casino

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Awesome location, friendly staff
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    Parking costs extra, views from level 13 are directly into other apartments. Pool is very small.

    The bed was comfortable and big, balcony was a nice touch. Good for a longer stay as had a washing machine. Staff were very friendly and offered us a free late check out. Easy to walk into the city.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    WiFi not great and TV had no access to internet or streaming services.staff said it just doesn't work

    Location is great ,room is well equipped and comfortable.staff very helpful

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    Very happy with 2 bedroom spacious, clean apartment
    • Leisure trip
    • Group
    • 2 Bedroom Apartment
    • Stayed 2 nights

    Great size apartment, very clean, modern and spacious.

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    Great, thank you
    • Couple
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    All the black painted corridors could make a power outage or emergency exit more challenging.

    Convenient central location, helpful staff, clean apt with kitchenette and a view, parking, heated swimming pool, and restaurants nextdoor.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    It's OK
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 6 nights
    • Submitted via mobile

    It will be very nice if more information, and halp to turist for booking a sightseeing trip, more brochure, book or something.

    Not appli, location is good

    Stayed in October 2023

  • Reviewed: 9 October 2023

    9.0
    Comfortable stay at a modern apartment in a great location
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    This is a big complex shared with another apartment provider, there are only 3 lifts and if one is unavailable access becomes slow. The lifts are also used by cleaning staff with trolleys meaning they can fill up quickly. this is a very modern facility, but the wardrobe for our room, included some type of panel for electrical equipment that had been removed and not replaced. A minor gripe as otherwise there is not too much critical to say about WRAP.

    Imagine Wrap is a modern apartment complex in Southbank. Good location. The apartment and facilities were good; clean and modern and reasonable value. Staff were happy to assist and luggage storage on the day after check out was appreciated, as was staff at reception until 11pm for late check-in.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic location, staff friendly

    Stayed in October 2023

  • Reviewed: 8 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 2 nights

    the extra charge it was different from what I had Booked on Booking .com

    location and was quiet

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • 1 Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Very large amounts of dust in corners of room.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Great location for workplace, clean, restful.
    • Business trip
    • Solo traveller
    • 1 Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Shower had a leak through the door which meant the water would leak all over the floor and I had to mop it up after each shower.

    Cleanliness, convenience to workplace, quiet considering it was in a busy area, spacious.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Good Location
    • Leisure trip
    • Couple
    • 1 Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    We had 4 nights stay and we found very odd there was no drawers or shelves or luggage rack to unpack - just hanging space with maybe 10 hangers Overnight stay wouldn't be an issue but longer was hard to keep track of items. We pulled out the ironing board to put our clothes on The hardest thing was using TV. Had to download an app to access WiFi and if you aren't tech savvy you will find it a challenge! Also you have to call reception from your own phone as the phone in room doesn't connect. One of lifts only worked periodically throughout our away so even when it was working we avoided it! No room service to Imagine Wrap.

    Bed was really comfortable Restaurant downstairs made amazing coffee! A wonderful location. Close to shops and Casino. $11 in an Uber to Flinders Street however you could walk easy enough

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    great value
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night

    carpet needs to be replaced

    Excellent location Clean and comfortable

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    A Great Stay in Southbank
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    The pricing of accommodation over the AFL Grand Final weekend is always ridiculous, however this accommodation was reasonably prices on that basis. The front desk of this hotel is tucked around the corner within another hotel's premises so it's a bit tricky to find the first time, and you have to share lifts with that other hotel .. and due to the large number of floors and limited lift capacity, it can take a while to transit between floors.

    We booked this hotel for an event in Melbourne that coincided with the AFL Grand Final. The hotel is very conveniently located to Southbank, its food and entertainment districts. The staff were friendly and the room was well appointed, quiet and more than large enough for the two of us not to fall over each other.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 3 nights

    Imagine and Wrap are actually 2 hotels and Imagine guests cannot use gym facility... it just spoiled the experience a little bit. And the hotel sign is a little hard to find, not outstanding to locate at once.

    it's very spacious and clean, location is also great, staff is friendly and helpful.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights

    nothing

    Didn't have any, but had an onsite restaurant

    Stayed in October 2023

  • Reviewed: 29 September 2023

    7.0
    Good
    • Business trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The gym pool and spa were not opened

    The room was beautiful

    Stayed in September 2023

Showing 76 – 100

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