Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. Queensland hotel reviews
  4. Hayman Island hotel reviews
  5. Reviews of InterContinental Hayman Island Resort, an IHG Hotel

Reviews of InterContinental Hayman Island Resort, an IHG Hotel 5 stars

Hayman Island, 4801 Hayman Island, Australia

#1 of 1 hotels in Hayman Island

Guests' Choice

Review score

Based on 342 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    7.5

  • Free WiFi

    8.6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 28 April 2024

    10
    Absolute luxury! Excellent what we needed!
    • Leisure trip
    • Couple
    • Beachfront Pavilion
    • Stayed 5 nights
    • Submitted via mobile

    Excellent facilities Great food and staff

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Such a wonderful experience at this beautiful and luxurious resort.
    • Leisure trip
    • Couple
    • Premium King Room with Beach Access
    • Stayed 6 nights

    The bed was very soft with not much support.

    Our stay at Hayman was wonderful. Great facilities, friendly staff, stunning and peaceful surroundings. Pools are amazing. Day spa was heaven. Breakfast was plentiful and had a great variety of good quality options. The dining under the stars experience was amazing. We truly felt like we were in paradise and were well looked after from every aspect.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Very relaxing- thank you
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    Inconsistent food, breakfast was ok, should probably be longer at least until 10.30am we had in room dinners and having the same dinner both nights & very different meals

    Location & surroundings

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    A terrific stay. Will do it again.
    • Leisure trip
    • Couple
    • Beachfront Pavilion
    • Stayed 4 nights

    Drinks a bit expensive but goes with the territory.

    Location, staff, food

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Paradise found
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    You must love nature and wild animals to be on Hayman Island. The macaws are beautiful to watch but a bit loud - you get used to it. There are jelly fish in the water but they give you stinger suits.

    Everything was luxurious and magical on Hayman Island! From the start at the airport the ferry boat was amazing with champagne and snacks! The infinite pool is absolutely stunning! Wild wallabies, macaws, and birds are so fun to watch. They offer escapades to snorkel on neighboring islands. The coral reef is amazing. We have traveled all around the world and this place is our new favorite destination!

    Stayed in March 2024

  • Reviewed: 22 February 2024

    10
    tranquility in paradise
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    bed was too soft

    luxury feeling, staff would do anything to ensure your stay was enjoyable

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Loved everything in this resort.
    • Leisure trip
    • People with friends
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff goes above and beyond to ensure that our needs were met with warmth and professionalism. From the moment we arrived, we felt welcomed and valued. Special thanks to Leo for taking us sailing.

    Stayed in January 2024

  • Reviewed: 15 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Retreat with Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    It would’ve been better if the transfer costs were included in the booking price, we were surprised at these high costs considering there is no other way to the island and the costs were not revealed until after we had booked a non refundable stay. Although the stay and transfers were worth every penny.

    Loved the island, we did not want to leave. From the moment we arrived we were looked after by amazing staff. Breakfasts were great. Recommend walking round the island trails and seeing the other beaches and views of the island.

    Stayed in January 2024

  • Reviewed: 15 February 2024

    10
    Amazing hotel and beautiful environment
    • Leisure trip
    • People with friends
    • Classic King Retreat with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Italian Restaurant was amazing on Valentine’s Day. But Asian restaurant Bam Bam disappointing with expensive menu and food was not worth the price!

    Love the room and facilities! Beautiful pool and amazing water activities. Friendly snd helpful staff snd amazing fresh gym

    Stayed in February 2024

  • Reviewed: 2 February 2024

    9.0
    Super relaxing
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    We paid full price for our stay but due to Cyclone Kirrily not all the restaurants, facilities and offers were fully opened which took away a lot of the experience from the stay.

    The staff were super accomodating after cyclone Kirrily

    Stayed in February 2024

  • Reviewed: 16 January 2024

    10
    Relaxing in luxury
    • Leisure trip
    • People with friends
    • Classic King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Beautiful. Lovely restaurants. Perfect place to relax. Will miss the beautiful cockatoos greeting us every morning.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    Asian cuisine needs variety

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium King Room with Lagoon Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    A little overpriced on food and drinks, portions were small

    Relaxing, clean, organised the Island is beautiful

    Stayed in January 2024

  • Reviewed: 22 December 2023

    8.0
    Expensive but pretty wonderful
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a couple of issues that we flagged to the general manager Ben which he promptly resolved. One was that cook to order omelettes took a long time to prepare on our first day at breakfast but we didn’t have that issue again on the other days. The other issue was that we weren’t able to book the Lanflord island excursion as it was fully booked everyday we were there, but Ben was able to get us onto an excursion. we appreciated him resolving our issues and that is the kind of service you expect when paying so much for what is ultimately a very expensive hotel.

    The hotel is beautiful and the location is amazing. The beach is really nice and we saw turtles, stingrays and reef sharks. We really liked the hotel room as well - clean, modern and functional design. We enjoyed the complimentary water sports and tennis court facilities.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Beachfront Pool King Villa
    • Stayed 5 nights
    • Submitted via mobile

    Had to find where everything was, like restaurants and cafe ourselves.

    Breakfast great, location brilliant

    Stayed in November 2023

  • Reviewed: 8 December 2023

    10
    Best holiday of our lives! We were all so happy & taken care of! My daughter loved every minute, especially swimming
    • Leisure trip
    • Family with young children
    • Two-Bedroom Pool Ocean View Suite
    • Stayed 4 nights
    • Submitted via mobile

    Having to leave! Devastated to go!

    Loved the pools! The location was magical. Absolute paradise! We loved ilevery minute! Was a huge splurge, but was so worth it! Every staff member went above & beyond, with such genuine kindness, creating such a warm atmosphere. The buffets were exceptional. Every detail was thoughtful & special.

    Stayed in December 2023

  • Reviewed: 12 November 2023

    10
    The staff are simply wonderful. Nothing is too much to ask and they go above and beyond to make the stay a pleasurable e
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Pool Access
    • Stayed 7 nights
    • Submitted via mobile

    Everything was amazing

    Stayed in November 2023

  • Reviewed: 5 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Beachfront Pavilion
    • Stayed 5 nights
    • Submitted via mobile

    Lacked lunch time options and afternoon bar options. Maybe outdoor bar outside pacific

    The pavilions were great

    Stayed in October 2023

  • Reviewed: 2 November 2023

    9.0
    It’s time/money worthy. I will come back definitely.
    • Leisure trip
    • People with friends
    • Classic Room
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    the good location, clean room and welcoming staff.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    8.0
    relaxing and enjoyable with all amenities and staff wonderful.
    • Leisure trip
    • Group
    • One-Bedroom King Suite with Pool Access
    • Stayed 4 nights

    meats dry and over cooked

    Lovely Selection

    Stayed in August 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights

    Didn't realise we were heading to an Island when we made the booking so had to change to stay at Airlee beack the first night. Bit more research needed by us I guess

    Food was great but make sure you book restaurants in advance

    Stayed in September 2023

  • Reviewed: 9 September 2023

    9.0
    Nice. Fantastic. Relaxing. Friendly and professional staff.
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 9 nights
    • Submitted via mobile

    /

    Everything

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    The stay was exceptional except for the kids and craziness at breakfast. The staff look so stressed trying to seat every
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    Kids and breakfast was crazy … why doesn’t Hayman offer poached eggs las available at all times. Who wants to wait for eggs.

    Luxury , peaceful and not crowded.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    Everyone should experience here
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    The resort is beautiful but too huge to keep up the cleaning. They were stagnant and mouldy water outside the building near the infinity pool.

    The resort is one of a kind. The stuff were friendly. Most of the restaurant were good located. Pacific restaurant were our favourite. The bar by the pool has several choices of food.

    Stayed in August 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: