815 Hay Street, Perth CBD, 6000 Perth, Australia
#20 of 96 hotels in Perth
Guests' ChoiceBased on 727 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 29 April 2024
Katherine
New ZealandLocation delicious food, comfort
Stayed in April 2024
Reviewed: 29 April 2024
Sally
AustraliaI'll be honest & maybe it's just me, but I hate nespresso machines. Having my own quality coffee machine at home, these things aren't good. I'd rather have an instant option. Other than that, everything else was good.
The location is great for heading out around the CBD. Very friendly helpful staff. The room was comfortable, clean & nicely decorated.
Stayed in April 2024
Reviewed: 22 April 2024
Kurt
Australiano Valet parking
location
Stayed in April 2024
Reviewed: 17 April 2024
Aline
Hong KongVery friendly and caring staff. Room is new and clean. Great location to explore Perth. Breakfast offers a good range of different dishes. Good value.
Stayed in April 2024
Reviewed: 16 April 2024
Hartawan
IndonesiaYou need to ask for room cleaning which was not communicated (minor feedback) Breakfast only included for 2 adults and free for under 4 yo. Children bfast at $23/day. It’s not the hotel fault but more from booking.com since I clearly choose 4 persons staying with their age
Great location, great amenities. Staff attitude is nice and room quality is very good
Stayed in April 2024
Reviewed: 14 April 2024
Paulo
SingaporeGreat Comfy Room. Can't get more central. Nice Ambience.
Stayed in April 2024
Reviewed: 10 April 2024
Warren
AustraliaThe room was on the small side and unremarkable!
All satisfactory!
Stayed in February 2024
Reviewed: 1 April 2024
Kim
South KoreaTea kettle was rusty inside so we requested another one, which was in a similar condition. There was noise coming from the ceiling, which sounded like something is running around…
Clean and nice atmosphere, comfortable bed, kind staffs, and convenient location
Stayed in April 2024
Reviewed: 24 March 2024
Kerry
AustraliaWell we didn't have any meals there. We were charged $40.00 for parking, but went to the wrong one and it only cost us $10 for 18 hours. Wondering what the upgrade was? As it look what we paid for in the first place. But overall it was excellent.
Stayed in March 2024
Reviewed: 24 March 2024
Judy
AustraliaStaff and service excellent thank you very much
Stayed in March 2024
Reviewed: 17 March 2024
Radinitauuki
AustraliaLocation, beautiful interior design.
Stayed in March 2024
Reviewed: 11 March 2024
Naomi
AustraliaWould be lovely if they had a pool, however can understand this is not possible at this building/location. The rooms were also much smaller than anticipated, and considering we paid $780 for a 1 night stay we were also disappointed we didn’t even get a city view.
We really enjoyed the Club Lounge Access which includes breakfast, afternoon tea & canapés / happy hour. So was well worth it adding that to our stay! We also really appreciated the personable service provided by Savas! What an asset he is to The Intercontinental 😊
Stayed in March 2024
Reviewed: 8 March 2024
Todd
United StatesConvenient location, friendly staff, clean and comfortable rooms. Would definitely stay again
Stayed in February 2024
Reviewed: 7 March 2024
Alexander
AustraliaWe paid $40 for parking at Wilson Parking but couldn't fit our car into the car park. Our vehicle was 100mm too high. Not your fault but perhaps check with guests when recommending the car park if they have a larger vehicle.
Staff carried our luggage up to our room.
Stayed in March 2024
Reviewed: 5 March 2024
Dianne
AustraliaBreakfast was good. Better than we expected. Staff welcomed us warmly, check in was seamless. Bed was super comfortable. I had the best sleep I’ve had for a while. Enjoyed the Loft Bar.
Stayed in March 2024
Reviewed: 29 February 2024
Amanda
AustraliaN/A
So comfortable and relaxed, great facilities and lovely staff
Stayed in February 2024
Reviewed: 29 February 2024
Amanda
AustraliaN/a
So comfortable, beautiful breakfasts, lovely staff
Stayed in February 2024
Reviewed: 28 February 2024
Debra
AustraliaThe staff were exceptional. Open and genuine
Stayed in February 2024
Reviewed: 28 February 2024
Jb
AustraliaOne thing only, and that is no in-house movies. Really, in this day and age and in a hotel of this calibre, free to air tv only is pretty cheap. Come on guys, most motels at half the price offer Foxtel and/or Netflix, rise to the occasion.....
Almost everything
Stayed in February 2024
Reviewed: 26 February 2024
Rajesh
AustraliaThe Restaurant. too limited menu varieties.
The location and the Staff service and assistance.
Stayed in February 2024
Reviewed: 24 February 2024
John
IrelandThe restaurant was closed on Monday/Tuesday
Stayed in February 2024
Reviewed: 24 February 2024
Rajeshwar
AustraliaGood location. Very charming staff.
Stayed in February 2024
Reviewed: 21 February 2024
Hyland
United KingdomFan required in the gymnasium (next to running machines)
The staff were exceptional, by day two they addressed me by name and no matter who I encountered there was always smile and a conversation.
Stayed in February 2024
Reviewed: 17 February 2024
Painter
United KingdomNothing
Excellent room design
Stayed in February 2024
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