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  5. Reviews of InterContinental Sydney Double Bay, an IHG Hotel

Reviews of InterContinental Sydney Double Bay, an IHG Hotel 5 stars

33 Cross Street, Double Bay, Double Bay, 2028 Sydney, Australia

#144 of 325 hotels in Sydney

Guests' Choice

Review score

Based on 602 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.3

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 12 April 2024

    8.0
    I don't think there is a better place to spend a week in Sydney.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Two Double Beds and Courtyard View
    • Stayed 8 nights

    there was a wedding in the courtyard which was right outside our windows. Thankfully they (and their noise) went indoor before dinner and we finally got some peace.

    Location is ideal, plenty of good restaurants within walking distance, an excellent wine shop too; quiet neighborhood, short walk to the ferry which takes us directly into Sydney CBD.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Relaxed
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean lovely rooftop pool and excellent gym

    Beautiful area near city

    Stayed in February 2024

  • Reviewed: 3 April 2024

    8.0
    Great hotel, great location and great staff.
    • Leisure trip
    • Group
    • King Room with Courtyard View
    • Stayed 4 nights

    I booked the accommodation months in advance through Booking.com, however no one at reception advised me when I checked in that it included complimentary breakfast, I was only told when I checked out.

    The rooms are lovely, spacious bathroom and comfy bed. Staff are friendly and the location is superb and so close to amazing restaurants and shops.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Enjoyable - staff helpful and polite
    • Leisure trip
    • Couple
    • King Room with Bay View
    • Stayed 3 nights
    • Submitted via mobile

    Pool area was small and crowded Bed comfortable but lacked a top sheet

    Not too large and a nice location with good access to the city, beaches and restaurants

    Stayed in March 2024

  • Reviewed: 16 February 2024

    8.0
    Ideal Location - Great rooms - Great Breakfast
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights

    Nothing

    Choice was superb and coffee outstanding

    Stayed in January 2024

  • Reviewed: 16 February 2024

    9.0
    Very relaxing stay cay!
    • Leisure trip
    • Couple
    • Classic Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    The pool/pool bar was fantastic - as was the use of a great gym

    Stayed in January 2024

  • Reviewed: 25 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    Very average restaurant service. And too expensive

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Nice property, good staff, pleasant precinct.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Doona too hot for me. no blankets provided.

    Staff were great, especially at breakfast.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    Great location, good staff but looking tired and need to renovate to make it worth the cost.
    • Leisure trip
    • Family with young children
    • King Room with Courtyard View
    • Stayed 4 nights
    • Submitted via mobile

    It’s getting very tired. Chipped paint and water damaged wallpaper. Room didn’t feel like it was cleaned properly everyday.

    Bell and concierge staff were great. Good location and great breakfast

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Communication with breakfast staff was a little difficult

    Selection was satisfactory

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Great comfortable hotel in a fantastic location. We will return
    • Business trip
    • Couple
    • King Room with Courtyard View
    • Stayed 4 nights

    A little more help at the pool with more regular clearing from changeover of guests. Maybe another cocktail waiter or two to help with early evening drinks as the roof top is popular.

    Wonderfully comfortable hotel with fantastic staff from reception to the concierge and the always helpful doormen. Comfortable and clean rooms that were quiet and cosy. Breakfast buffet very excellent with a wide selection for all. Pool was nice with lovely sea views. Would return.

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    We will stay there again as our son lives in Rose Bay.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I think rates are expensive

    Breakfast was excellent with everything one could reasonably expect. Location is great.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Pool

    Location

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Very pleasant
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The pool bar was a bit untidy and lacked atmosphere

    Hotel vibe was good

    Stayed in November 2023

  • Reviewed: 13 December 2023

    8.0
    Very comfortable and well appointed hotel in lovely neighborhood
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There was a noisy building site next door and I thought a few maintenance details could have been better, like scuffs on doors and skirting boards.

    Location was excellent. Service v good. Wonderful rooftop bar with pool and access to well equipped gym. Room had balcony and were of a good size.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    It is in a rush to search a place for the night immediately after my flight was cancelled
    • Leisure trip
    • Family with young children
    • Twin Room with Village View
    • Stayed 1 night

    Almost nothing. The construction site in front of the room balconcy ruin the view but it is understandable.

    The room is good in size for a family of 3. I enjoy having coffee on the Balcony. Nice view of the port. In room dinning and Breakfast are delicious.

    Stayed in November 2023

  • Reviewed: 1 December 2023

    7.0
    Great location, nice hotel
    • Leisure trip
    • Couple
    • King Room with Bay View
    • Stayed 3 nights

    The big constructions sites on both sides of the hotel without any aknoledgement from the hotel, no discount , no warning about it etc. There is a reason why we paid extra for the bay view, not for the huge crane view sadly

    Fabulous location, we really like the hotel, though there is construction site going on both sides of the hotel, so a little disappointed as we paid extra to have the bay view....but it was obstructed by a huge crane and more of less constant noise, which hasn't been reflected in the price at all

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    When booking the wrong hotel was right!😄
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 5 nights
    • Submitted via mobile

    Not much

    After a very quick check-in, and offer of refreshments, Tigra Jang welcomed us with a beautiful note and delicious plate of dessert. We had a beautiful room with water views. Any request was promptly expedited. The hotel is conveniently located to all the best restaurants and retailers. Bookings for taxis or restaurants were left in the capable hands of Amanda the Concierge. A really enjoyable stay.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    7.0
    Enjoyable but lack of sleep was not what we needed
    • Leisure trip
    • People with friends
    • Classic Double Room with Two Double Beds and Courtyard View
    • Stayed 2 nights
    • Submitted via mobile

    The noise of a Jack hammer between 12 pm and 1 am keeping us awake

    Location and good room sizes

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    Double Bay's best. Just go.
    • Business trip
    • Solo traveller
    • King Room with Bay View
    • Stayed 1 night

    Check in can be a bit slow sometimes. This is only when they're under the pump, and not all the time. Also service in the bar can be a bit hit and miss on the rare occasion. Doesn't detract from the ease of use, location and facilities that the hotel provides however.

    Great location, good facilities, rooftop pool the lot. Stay here a lot for work, and rarely have a bad experience. Easy to walk everywhere, easy to get to the city. Great restaurants in the area, and the bar in venue is good for a quick sit and drink. Valet is great.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    9.0
    It was good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights

    Had to move rooms at 11pm due to a noise which was obvious when the television was switched off

    Stayed in November 2023

  • Reviewed: 23 October 2023

    9.0
    loved it
    • Leisure trip
    • Couple
    • King Room with Bay View
    • Stayed 2 nights

    construction but out of your businesses control

    view, room and service was excellent!!

    Stayed in October 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Classic Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted via mobile

    There was no plug for the bath

    The wine bar was sumptuous The rooftop bar was refreshing The beds were comfortable The showers were fantastic

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Overall it was lovely to stay here, the staff are very friendly and helpful and location is great. It is very expensive
    • Leisure trip
    • Family with young children
    • Classic Double Room with Two Double Beds and Courtyard View
    • Stayed 3 nights
    • Submitted via mobile

    Sheets weren’t changed when they were dirty and tea cups and spoons weren’t replaced - had to phone daily. When ordering room service the right cutlery wasn’t supplied at times. Pool was full of litter in and around.

    Loved the friendly staff, location and size of room

    Stayed in October 2023

Showing 1 – 25

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