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  5. Reviews of Jasper Boutique Hotel

Reviews of Jasper Boutique Hotel 4 stars

489 Elizabeth Street, 3000 Melbourne, Australia

#133 of 204 hotels in Melbourne

Guests' Choice

Review score

Based on 1989 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights

    It is right next to the Victoria Market.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Fabulous staff, great location
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 4 nights

    Awesome staff - nothing was ever an issue. Fabulous location - getting around the CBD was a breeze being on the No 19 tram route. Breakfast was great

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel room was starting to look a little worn - some chipped furniture and slight staining on the carpet. But nothing to detract from the overall quality.

    The location is excellent, the bed was spacious, and breakfast was good. 24 hour check-in was very much appreciated.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Loved our stay at the Jasper, cannot fault the hotel. Will definately return.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights

    N/A

    Excellent location, great price for being in the centre of Melbourne

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Comfortable
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None

    neat and clean

    Stayed in March 2024

  • Reviewed: 25 April 2024

    8.0
    Great location and loved the cafe downstairs
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Getting a little tired

    Location and cafe best part

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The carpet was very worn in my room to the point it had a hole in it.

    The staff were excellent.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    The bathroom had some mould and the bin wasn't cleared out from the last guests. Not a huge deal though 👍

    Comfortable rooms and great staff

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Great place and location
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights

    Great location, right in the CBD, walking distance to shops and restaurants. The room was clean and tidy with comfortable bed and serviced on time. The staff was helpful and friendly, always ready to help out.

    Stayed in March 2024

  • Reviewed: 20 April 2024

    9.0
    Great friendly staff, location to my meeting and public transport
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t anything I could say that I didn’t like

    Very convenient location for my business

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Great location for central city
    • Leisure trip
    • Couple
    • Premium Courtyard View Room
    • Stayed 9 nights
    • Submitted via mobile

    The hotel feels a little tired, needs a bit of a refresh and a lot more cleaning in the rooms.

    Fantastic location and pretty good value for money

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights

    The staff were very friendly and helpful! Great location, would stay again.

    Stayed in March 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights

    Very nice hotel, great location. The room was comfy and the staff very nice.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    7.0
    Ok hotel for a stay in Melbourne
    • Leisure trip
    • Couple
    • Premium Courtyard View Room
    • Stayed 5 nights
    • Submitted via mobile

    The pictures definitely look nicer than what the property is really like. The shower leaked to the bathroom and could use fixing.

    The hotel is conveniently located in the CBD so it’s easy to get around.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    8.0
    A great facility that could be managed much better
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom cabinet apparently had the only power point for hairdryer and shaver inside but was locked. Wall tiles in shower recess VERY grubby. Bar downstairs which I was told would be open till 2330 or so, but arriving shortly after 2100 waited for a good 10 minutes to be served while listening to 2 staff members arguing with customers at the front counter and on the phone. They didn’t even acknowledge that I was there. On checking in there was no one at reception- he was in the next room on the phone apparently. And when we first went to check out the desk was unoccupied again. Our room rate of $262 including breakfast was a little bit over the top, but it was Good Friday. Apart from breakfast, there is no food service at the hotel

    Lovely room and quite spacious, quiet on the edge of an internal courtyard, tram out front, lots of restaurants close by, breakfast available on site and good quality

    Stayed in March 2024

  • Reviewed: 30 March 2024

    7.0
    Location is great
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is just amazing, so close to the markets and transport. Shower was lovely

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Comfortable stay on a good location. Would stay again.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Price was quite high, but it was a weekend with major events in Melbourne. Parking was 25 per day.

    The bed was comfy. The location was good (near trams stops and plenty of eateries). Staff were great.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    9.0
    Lovely hotel close to markets, cafes, restaurants and tram stop.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all.

    The Jasper Hotel is convenient to transport (tram) and a short walk to Queen Victoria Markets. Cafes nearby for breakfast, lunch or coffee with a few restaurants as well. Our room was very clean, comfortable, light and with a good-sized bathroom. I have stayed here before and have booked again.

    Stayed in January 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location and great courtyard on level 2

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Great location and friendly staff. Value for money.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 7 nights
    • Submitted via mobile

    The daily house keeping. The filling up of complimentary tea / coffee is not consistent. Missing tower.

    Location, location & its location. The building itself located at about 5mins walk from Victoria Marketplace

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Great choice for a city break
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location close to shops, shows, and restaurants. Easy to get to the tennis. Atrium was cute. Breakfasts were yum.

    Stayed in January 2024

  • Reviewed: 10 March 2024

    8.0
    It was a decent place to stay.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    We book for 2 nights but only use 1 night as we need to leave immediately, was not able to reimburse the other night anymore.

    The fact that it's an urgent check in (as our flight was cancelled in the middle of the night, almost 12pm), we got to the hotel already pass 12 midnight but the receptionist waited for us and quickly assign us a room to use. It was a great relief after so much stress.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Great price, location & very friendly staff
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights

    Nothing!!

    I stayed with my daughter & we loved the fact that the Queen Vic market was right around the corner. We had breakfast everyday there. Also that the main shopping district is 2 blocks away. Easy to walk or catch the tram if you've done a lot of shopping. I will be coming again next year with my other daughter & I'd love to stay at your Hotel again.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Highly recommend this hotel!!
    • Leisure trip
    • Couple
    • Premium Courtyard View Room
    • Stayed 7 nights
    • Submitted via mobile

    Bed was a little hard and the aircon wasn't super effective

    Super friendly and helpful front desk staff. Amazing location withing walking distance to most things and nearby public transport for others.

    Stayed in February 2024

Showing 1 – 25

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