489 Elizabeth Street, 3000 Melbourne, Australia
#134 of 206 hotels in Melbourne
Guests' ChoiceBased on 2003 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
8.7
Value for money
8.0
Free WiFi
7.3
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End of dialog contentReviewed: 11 January 2024
Jasper
AustraliaGood location and helpful staff :)
Stayed in December 2023
Reviewed: 7 January 2024
Christine
AustraliaWell worn beds, carpet needs cleaned/replaced
Close to trams, great breakfast friendly staff
Stayed in January 2024
Reviewed: 7 January 2024
John
Australiagood location & comfy beds
Stayed in January 2024
Reviewed: 6 January 2024
Dean
New ZealandLocation.
Stayed in October 2023
Reviewed: 6 January 2024
Jenny
New ZealandFirst of all, the location is great. It was quiet, comfortable, and in many ways exceeded my expectations.
Stayed in December 2023
Reviewed: 5 January 2024
Barbgreg
AustraliaNo negative from me
Location was perfect to access all the places of interest to us we were able to walk to these places very easily
Stayed in January 2024
Reviewed: 3 January 2024
Liliya
KazakhstanI could hear people talking in the other rooms
Everything was good and clean
Stayed in December 2023
Reviewed: 2 January 2024
Martin
Indonesiafemale reception staff was not too friendly.
the room and toilet are clean. the bed nees some imrpovement although comfy enough. lighting is very good, bright.
Stayed in December 2023
Reviewed: 1 January 2024
Kah
New ZealandThe bed was very soft.
The location is amazing, and the facilities staff were very helpful. Car parking available at discounted prices in close proximity. For the time and location, the hotel is great value for money.
Stayed in December 2023
Reviewed: 27 December 2023
Jen
AustraliaWhen the room was “cleaned” it was only the bed that was made. The toilet wasn’t cleaned but there was no toilet brush supplied in the room.
Excellent location right next to the famous Queen Victoria Market and tram stop for the free trams to get to all the shops.
Stayed in December 2023
Reviewed: 26 December 2023
Ben
AustraliaThe shower door didn’t stop the water from leaking into the bathroom every time. The wifi would cut in and out all the time and was not reliable.
It was clean, convenient location, and a comfortable stay.
Stayed in December 2023
Reviewed: 24 December 2023
Ross
AustraliaFront desk staff not very friendly.
Convenient location, good cafe for breakfast.
Stayed in November 2023
Reviewed: 22 December 2023
Sian
AustraliaLocation fantastic, easy check in
Stayed in December 2023
Reviewed: 15 December 2023
Ade
JordanThe shower door isn't tight so water dripping to outside floor.
/
Stayed in December 2023
Reviewed: 14 December 2023
Maria
AustraliaTried to order a coffee but was not able to and it was in the middle of the day
Location was excellent. Friendly staff. The gentlemen who checked us in was extremely kind and sweet.
Stayed in December 2023
Reviewed: 12 December 2023
Suresh
AustraliaSlightly noisy facing the street but did not impact my sleep. The air conditioning could be better.
Very convenient location, right next to Queen Victoria Market and there was a tram stop in the front. Room was spacious and clean with all the amenities that you would need.
Stayed in November 2023
Reviewed: 12 December 2023
Flor
AustraliaThe day I checked in there was a girl at the front desk, very serious and not at all friendly. I arrived at approximately 1pm and she told me that check-in was at 2pm and that I had to return later. An attentive guy at the front desk overheard the conversation and told me I could enter my room. The girl was very serious and had a bad mood.
The guys at the front desk were very friendly. There were 2 men who were always attentive to any need of the guest. The breakfast was delicious and the drinks at the bar was great.
Stayed in November 2023
Reviewed: 10 December 2023
Petra
Australiashower cleanliness. Needs a good scrub
Location, price, big comfy bed
Stayed in December 2023
Reviewed: 10 December 2023
Vanessa
AustraliaWas told car park would be $29 but if we weren’t going to leave the car park then I’ll only be charged $18. Was changed $47 in the end
Stayed in December 2023
Reviewed: 7 December 2023
Rod
Australianothing I didn’t like
clean and comfortable
Stayed in December 2023
Reviewed: 6 December 2023
Skye
New Zealandshower leaked a little bit there was a drain in the middle of the bathroom floor so the water had somewhere to go.
the location was very good, close to China town, the Victoria Markets and a lot of good restaurants.
Stayed in December 2023
Reviewed: 4 December 2023
Kyle
AustraliaNA
friendly staff
Stayed in December 2023
Reviewed: 1 December 2023
Carolyn
AustraliaNoisy with all the roadworks outside
Good location, with trams and Queen Victoria Market near. Our room was serviced every day.
Stayed in November 2023
Reviewed: 27 November 2023
Lane
AustraliaShower was a little small.
The reception staff were excellent.
Stayed in November 2023
Reviewed: 25 November 2023
Rebecca
AustraliaI loved the free room upgrade and the massive shower. Courtyard is beautiful
Stayed in October 2023
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