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Reviews of Kickback Cottages

32 Roadknight Street, 3909 Lakes Entrance, Australia

#92 of 92 hotels in Lakes Entrance

Guests' Choice

Review score

Based on 180 hotel reviews

4.2

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.2

  • Location

    7.5

  • Facilities

    4.9

  • Staff

    6.3

  • Value for money

    4.9

  • Free WiFi

    3.2

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Showing 76 – 100

  • Reviewed: 7 June 2022

    1.0
    Worse place and overcharged
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage
    • Stayed 2 nights
    • Submitted via mobile

    The shower and bathroom was unclean with hair from previous users. The place hadn't been dusted well. The cupboard in the kitchen had direct shelves and the sink tap was held on with silicone

    Communication was ok via online although there was no one at site. Still waiting on a refund for overcharge though.

    Stayed in June 2022

  • Reviewed: 21 May 2022

    6.0
    Ok
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The building needs a upgrade and updated.

    Stayed in April 2022

  • Reviewed: 25 April 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    convenient

    Stayed in April 2022

  • Reviewed: 16 April 2022

    7.0
    Nice comfortable place to stay for a family consisting of 2 adults, three children and a puppy.
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Villa
    • Stayed 3 nights

    It's certainly not 5 star accommodation, but it is more than comfortable enough.

    Close to town and Pet friendly.

    Stayed in April 2022

  • Reviewed: 8 April 2022

    6.0
    good for 2 or more nights
    • Leisure trip
    • Family with young children
    • One-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    no washer

    a little house on its own

    Stayed in April 2022

  • Reviewed: 7 April 2022

    7.0
    Not really the big room I expected as there was no hot water, n the 2 rooms provided ..was not that
    • Leisure trip
    • Family with young children
    • Superior Villa
    • Stayed 1 night
    • Submitted via mobile

    My son got allergy coz of the smell of the room

    Easy access

    Stayed in April 2022

  • Reviewed: 4 April 2022

    7.0
    Clean comfy cabin with reverse cycle heating pet friendly great location
    • With a pet
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    The fridge wasnt turned on didnt realise till the following morning. Only 1 drinking glass in kitchen cupboard instead of 2. No breakfast bowls for cereal. The towels were very thin & one had a stain.

    Clean budget cabin comfy bed good kitchen great tv sofa great location. Pleased it was pet friendly & we were able to have our dog with us

    Stayed in April 2022

  • Reviewed: 1 April 2022

    7.0
    Quaint cottage amongst the trees
    • Business trip
    • Solo traveller
    • One-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    Could not connect to the wifi

    Individual little cottage, an old/original holiday house that’s many years old and a bit ruggard! set amongst trees, quiet and with a little grassed sitting area between cottages. I was a little sad to leave there as It was back from the main road and in a quieter part of the town.

    Stayed in March 2022

  • Reviewed: 24 March 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    The smell, it was absolutely terrible. The whole place could do with a make over. Also take those fryers out that wouldn't help with the smell.

    The shower and location.

    Stayed in March 2022

  • Reviewed: 15 March 2022

    6.0
    Great spot. A very comfortable place with a great outside area for kids and pets.
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Villa
    • Stayed 3 nights
    • Submitted via mobile

    The place needs a really good clean. The showers were a bit dirty. There were lots of cobwebs and spiders. A good paint job would really improve the place.

    Location great walking distance from every thing. The host extremely pleasant and friendly. Great place for kids and pets. Could do with an update.

    Stayed in March 2022

  • Reviewed: 13 March 2022

    1.0
    What we said in { what didnt we like says it all ]
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 7 nights

    Everything the place would not pass a health inspection . there were insects crawling up the walls, across the floors ,Millpedes } and spiders , the place smelled of dampness ,we stuck it out for the [7] seven days as there would be no refund .We were glad when it was time to go home. Kick Back never again . We had to change cottages as the hot water system broke down Ihad to shower in another vacant cottage .then we got moved to another cottage which was a bit better ,we stayed there for the duration of our stay .

    Nothing . this place is really bad , Booking .com should inspect these places before they list them ,I thought I had seen all the worse places to stay ,but after seeing Kick Back I am sure there must be more . All standards have been scrubbed here.

    Stayed in March 2022

  • Reviewed: 13 March 2022

    1.0
    A very disappointed stay.
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 2 nights
    • Submitted via mobile

    The properties are not hygienic. Infection control in non existent. One of the properties booked is unbearable due to very strong urine smell like foul odour. Guests have to beg the operator or host to clean it , bought cleaning stuff and then end up cleaning the property. Agreed to get refunds of cleaning the property but refused to pay. Used bar soaps left to be used for the guests. Towels were torn. No bath mat and face washers. Not enough supply of toilet paper. Very poor customer care couches are dirty and dusty.

    It is a good location. It is walking distance to esplanade and shops.

    Stayed in March 2022

  • Reviewed: 13 March 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness was not of a very high standard. Cottage not maintained well with paint peeling off walls and doors. Bathroom not cleaned - even the toilet hadn't been flushed! Kitchen was poorly equipped. We had one mug and one very dirty glass between 3 people! Tv remote was broken. Lamp in bedroom had a dangerously frayed cord and shade was filthy. Beds were dreadfully uncomfortable. Can excuse maintenance issues but not cleaning properly or at all is a big fail.. $520 for 2 nights was not good value.

    Charlie seemed very friendly, location was pretty good, close to town. Off street parking. Pet friendly.

    Stayed in March 2022

  • Reviewed: 6 March 2022

    2.0
    The cottage was not clean on our arrival and the proprietors were not onsite at check in to discuss
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cottage
    • Stayed 1 night

    The place was not clean. There was dirty food in the sink, the kitchen area smelt like fish and there was hair (possibly pet hair) on the sheets in the main bedroom. We decided to stay somewhere else (as the proprietors were unavailable to discuss the situation). We have requested a refund but the proprietors have ignored our request and have not responded to messages.

    The location seemed reasonable although a little off the main strip for Lakes Entrance. The property was straightforward to find.

    Stayed in February 2022

  • Reviewed: 18 February 2022

    1.0
    bed bugs
    • Business trip
    • Solo traveller
    • One-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    just dirty bed , table , bathroom had such bad mould on the floors that the floors had begun to curl up - had nothing , no toiletries, no tea coffee, tv didn’t work

    Stayed in February 2022

  • Reviewed: 27 January 2022

    6.0
    All up was a good experience.
    • With a pet
    • Leisure trip
    • Couple
    • Standard Two-Bedroom Cottage
    • Stayed 2 nights

    The place was clean but needs to be updated.

    Staff were friendly and location was good.

    Stayed in January 2022

  • Reviewed: 24 January 2022

    1.0
    awful awful awful accommodation please do not stay here. if we hadn’t had activities booked we would have just gone home
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    it was very dirty, sticky floors, mould with mushrooms growing, cockroaches and other bugs. manager was not bothered and just shrugged it off. the place is a hovel.

    location is the only thing we liked

    Stayed in January 2022

  • Reviewed: 19 January 2022

    1.0
    Pig sty dont stay there
    • Leisure trip
    • Family with young children
    • Superior Villa
    • Stayed 3 nights
    • Submitted via mobile

    The villa was a complete rip off absolutely disgusting, filthy we had to clean before could stay

    The location, town beautiful

    Stayed in January 2022

  • Reviewed: 17 January 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cottage
    • Stayed 2 nights
    • Submitted via mobile

    Very hard to get into car park next to cabin Roof was leaking cupboards under sink smelly floors sticky Overall quality not what we expected for the price. Advertised games room and BBQ area non existent, laundry couldn’t access til owner there and had no dryer. Friendly owner but very disappointed with state of accommodation

    Lakes Entrance great location for a holiday and property was walking distance to main attractions

    Stayed in January 2022

  • Reviewed: 15 January 2022

    1.0
    Very bad value accommodation exploiting pet owners with poor quality facilities at very high prices
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cottage
    • Stayed 1 night

    WARNING! Over priced, misrepresented accommodation! No aircon, not cleaned (dog hairs on floor and one bed, surfaces not cleaned, placemats and table surface dirty), "kitchen" was outdoor barbeque hot plates and a sink, fridge was turned off and open, very poor lighting in living area - fluorescent tubes only. Beds were old and uncomfortable. Paid peak holiday prices for a dump.

    Location was good, one street back from beach road.

    Stayed in January 2022

  • Reviewed: 13 January 2022

    1.0
    • Leisure trip
    • Couple
    • One-Bedroom Cottage
    • Stayed 4 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 13 January 2022

    8.0
    quiet, relaxed, comfortable and close to the beaches
    • Leisure trip
    • Solo traveller
    • One-Bedroom Cottage
    • Stayed 5 nights
    • Submitted via mobile

    a little run down

    comfortable

    Stayed in January 2022

  • Reviewed: 8 January 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cottage
    • Stayed 1 night
    • Submitted via mobile

    All good

    Stayed in January 2022

  • Reviewed: 5 January 2022

    1.0
    Terrible - avoid
    • Leisure trip
    • Family with young children
    • Two-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    The room was below any standard I have ever seen. Smelly, old with no soap, milk or wifi. Really wanted to get out of there as fast as possible. At $690 for one night it was also one of the most expensive places you would ever stay.

    Stayed in January 2022

  • Reviewed: 5 January 2022

    7.0
    overall we would be happy to stay again
    • Leisure trip
    • Family with young children
    • Standard Two-Bedroom Cottage
    • Stayed 3 nights
    • Submitted via mobile

    location comfortable pet friendly lovely owner

    Stayed in January 2022

Showing 76 – 100

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