4 - 10 Douglas Street, Coolangatta, 4225 Gold Coast, Australia
#204 of 885 Holiday rentals in Gold Coast
Guests' ChoiceBased on 755 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 August 2022
John
AustraliaFurnishings & appliances are quite dated.
Great location & view.
Stayed in August 2022
Reviewed: 17 August 2022
Gary
Australiaevery thing was great
Great location
Stayed in August 2022
Reviewed: 16 August 2022
Shekhar
Australialocation, clean, friendly staff
Stayed in July 2022
Reviewed: 15 August 2022
Duncan
AustraliaThe place is a bit dated. The interior could really do with a fresh lick of paint, and a proper deep clean. The window blinds and window sills were pretty dirty and dusty.
Location is absolutley incredible. 2 minute walk to the beach. We had great views and on site parking too.
Stayed in August 2022
Reviewed: 25 July 2022
Janice
United KingdomSome of the lights didn't work, and with most self service accommodation, there's very little basics provided like washing up liquid, laundry powder so you always end up buying some and leaving it there.
Fabulously located close to cafe, restaurants bakery and the beach. Easy check-in process. Great that washing machine and dryer were provided
Stayed in July 2022
Reviewed: 22 July 2022
Maria
United KingdomDishonest cleaners! My father accidentally left behind his go pro and it was not handed in.. the actual go pro isn't even the concern it's all the SD cards and memories that were captured on our family trip. But apparently it wasn't in the room..
Proximity to the beach
Stayed in July 2022
Reviewed: 20 July 2022
Nicole
AustraliaWell the kids didn’t like the cold pool lol but hey, they still went in it
The accommodation was in a prime location and short walking distance to cafes and restaurants
Stayed in July 2022
Reviewed: 20 July 2022
Julie-anne
AustraliaThe lift was out of service upon check in we had to scale 5 floors of stairs with our luggage. It was out of service on and off for our 2 night stay, we became very accustomed to the stairs.
Great location
Stayed in July 2022
Reviewed: 11 July 2022
Ken
AustraliaMain bed mattress sagged in middle. Very uncomfortable
Location Size of apartment
Stayed in July 2022
Reviewed: 9 July 2022
Renee
AustraliaNeeded a good clean - felt slightly dirty also would have loved a bottle of dishwashing liquid instead of the sachets and soap pump.
location and size of property - value for money
Stayed in July 2022
Reviewed: 2 July 2022
Watkins
AustraliaBeds were very uncomfortable
Location
Stayed in June 2022
Reviewed: 2 July 2022
Corrie
AustraliaIt was a great location and the staff were so lovely. room was clean and tidy and the facilities were nice. wish we could have stayed longer. will definitely be back.
Stayed in July 2022
Reviewed: 30 June 2022
Rhonda
AustraliaAll good
Fantastic location
Stayed in June 2022
Reviewed: 30 June 2022
Michael
AustraliaAs above
Flat was good front desk superb area great only problem was flat had been sprayed and we were killing and picking up dead cockrouchsfrom day one apart from that our stay was great would go back
Stayed in June 2022
Reviewed: 29 June 2022
Amelia
AustraliaThe oven didn't work properly. The view of the back of a shop building in front of our room was disappointing. We were close to the spa/pool and as a result both nights had rude people being far too loud in the spa until 9pm. Didn't feel as safe being on the ground floor and door lock wasn't adequate. Noise from apartment above was also quite loud until late in the night and then again early in the morning. Would've been better if there was at least a private gate to get to the pool area instead of walking around, one perk for being on the ground floor. It was a lovely apartment block and has good potential, great location but it would not be my first choice to stay again. I definitely would never stay on the ground floor there again.
It was a good location near the beach. The apartment although it was old was very spacious and clean. Great car parking spaces available. Pool area was nice but not heated, spa was warm.
Stayed in June 2022
Reviewed: 28 June 2022
David
Australiagreat location
Stayed in June 2022
Reviewed: 27 June 2022
Kerry
AustraliaSpacious and very convenient to beach and restaurants at Kirra beach .
Stayed in June 2022
Reviewed: 24 June 2022
Thomas
AustraliaNothing!
Location!!
Stayed in June 2022
Reviewed: 21 June 2022
Elisa
United Kingdom6 cheap coffee satchels for 8 people for 3 days. No dish washing liquid. No cooking oil. I mini milk for 8 people!
The location, the cleanliness, the comfy beds, the views and the staff were friendly.
Stayed in June 2022
Reviewed: 13 June 2022
Geoffrey
AustraliaFriendly staff made check in easy, is close to the beach as well as all required amenities' . Is a great location for a family as well as being close to the airport.
Stayed in May 2022
Reviewed: 11 June 2022
Steve
AustraliaVery spacious and close to everything
Stayed in June 2022
Reviewed: 7 June 2022
Jenny
AustraliaOne suggestion would be that the mattress in the main bedroom is in need of replacement. It was lumpy and uncomfortable. The allotted parking space had a storage locker that protruded into the space and caused our car to extend past the defined parking space.
The property was in a fabulous location to shops, beach and cafes. It was easy to come and go from the property either on foot or in the car. The apartment was clean, furnished nicely and quiet.
Stayed in June 2022
Reviewed: 6 June 2022
Marianne
AustraliaMain bed was so uncomfortable my partner had to sleep on the couch the first night. When we mentioned it not much sympathy, so we paid extra to unlock the other bedroom and that's where he slept for the next two nights even though the air con didn't work in there.. Second bathroom faucet in the hand basin was only a trickle. The unit needs maintenance attention.
Proximity to beach, shops etc.
Stayed in June 2022
Reviewed: 6 June 2022
Mark
United Statesit was a great place for us.
We has a departure date error at our prior accom and the manager here was so amazing helping us. They were so lovely and even gave us an early check in.
Stayed in May 2022
Reviewed: 23 May 2022
Michelle
AustraliaThe terrible weather, we know however none of us can control that!
We love how close Kirra apartments are to all facilities.
Stayed in May 2022
La Thurelle, France
Pardines, Spain
Bibinje, Croatia
Ilsenburg, Germany
Rožňava, Slovakia
Céreste, France
Paris, France
Koh Rong Island, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content