52 Pacific Street, Main Beach, 4217 Gold Coast, Australia
#272 of 895 Holiday rentals in Gold Coast
Guests' ChoiceBased on 1053 hotel reviews
8.2Cleanliness
8.4
Comfort
8.3
Location
9.3
Facilities
8.4
Staff
8.8
Value for money
8.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 December 2023
Wendy
New ZealandRoom was a little outdated but hey perfect location
Great location, great spa and pool, surrounded by great restaurants
Stayed in December 2023
Reviewed: 15 December 2023
Dean
AustraliaThe bed head fell off the wall making sleeping difficult at night. I was hoping it could have been fixed
Stayed in December 2023
Reviewed: 15 December 2023
Gmjally
Australiainternet was not available for 2 days and needed to ask reception. But I was at work and by the time I reached back the reception was closed. So, I call it inconvenient to use the internet. Also Aircon was not good. During the stay it never reached the temperature which I set. So always running and short of what is required.
View of beach was there but there was a building right in front obstructing half of the view.
Stayed in December 2023
Reviewed: 15 December 2023
Hilary
AustraliaLimited luggage storage in unit but fine for short stay.
Excellent location, easy walk to restaurants, cafes and beach. Good security and parking.
Stayed in December 2023
Reviewed: 12 December 2023
Courtney
AustraliaThe air conditioning was fairly disappointing.
Most facilities are good, and the staff were beyond outstanding.
Stayed in December 2023
Reviewed: 11 December 2023
Rayssa
BrazilReally bad WiFi, if you plan on working, won’t happen
Stayed in December 2023
Reviewed: 10 December 2023
Mary
Australiaview was very good,
Stayed in December 2023
Reviewed: 8 December 2023
Bruce
AustraliaThe room could really have more crockery etc than just minimum 2 of each item,
The management and Staff are superb and work very hard to ensure that the stay is a positive one.
Stayed in December 2023
Reviewed: 6 December 2023
Daniel
AustraliaGood view, comfy bed, nice and quiet.
Stayed in December 2023
Reviewed: 6 December 2023
Jeffrey
AustraliaCheck in
Location
Stayed in December 2023
Reviewed: 2 December 2023
Sheryl
New ZealandDated, dusty room!
Location and quiet area. Swimming pool.
Stayed in December 2023
Reviewed: 30 November 2023
Holly
Australiaa bit outdated and not super clean, however nothing too bad, i would stay again
didn’t get a chance to use the pool but it looked great. hotel was located a short walk from the main road with shops and restaurants, a short walk from the beach, a 711 right around the corner for late night snacks, and only around 5-10 minute walk from the tram station. kitchen with a full fridge was great. balcony got full morning sun which was beautiful to sit out in the mornings
Stayed in November 2023
Reviewed: 29 November 2023
Kevin
AustraliaShower tiles tired and dated
Comfortable and quiet
Stayed in November 2023
Reviewed: 25 November 2023
Nicolle
AustraliaPleasant staff, close to beach and restaurants
Stayed in October 2023
Reviewed: 24 November 2023
Leonie
AustraliaAccommodation not ready on arrivalI was given key and went up waked in room not cleaned. I had to wait until 1440 to get in and it was just cleaned then. Some areas not very clean.
Location was good and view amazing.
Stayed in November 2023
Reviewed: 23 November 2023
Kerry
New ZealandNo dishwasher . If dishes wernt done by hand and rubbish not removed be charged an extra $50. Have never had experienced that before
Very close to the beach, short distance to bus stop and tram station
Stayed in November 2023
Reviewed: 19 November 2023
Howard
United KingdomLocation, close to beach and shops, restaurants, bars. Quiet at night.
Stayed in November 2023
Reviewed: 15 November 2023
Helen
AustraliaThe spa wasn't working
The location was brilliant. Staff were very friendly and helpful.
Stayed in November 2023
Reviewed: 11 November 2023
Debbie
AustraliaNo hair-dryer in apartment.
Clean tidy welcoming and spacious.
Stayed in October 2023
Reviewed: 11 November 2023
Abdul
New ZealandDirty. Dirty. Dirty. Shower is also very old. Carpet is yuk and couch is very uncomfortable.
Washing machine and dryer in the room. Good WIFI. Balcony with good views.
Stayed in November 2023
Reviewed: 26 October 2023
Helen
AustraliaWe asked if room was ready early. Told no, which is fine. They told us they would text when ready. 2pm came and went so we assumed room ready as check in at 2. No, not cleaned and not ready. 3pm cane and went. Finally i went back in and we could go to room. Not convenient as we had sporting event to attend and needed to check in. Party in the 3rd night with people smoking and music blaring. There were also dogs in room close by, barking. No reception to advise.
Location and pool. Very convenient with decent kitchenette.
Stayed in September 2023
Reviewed: 23 October 2023
Briar
AustraliaBed and sofa was quite low and saggy for our liking. Room needs a good vacuum a lot of dust on floor, in wardrobe and around beside table, clearly been there for a while. Room was otherwise clean and great views
Nice pool and spa, good value, friendly staff
Stayed in October 2023
Reviewed: 23 October 2023
Bruce
AustraliaGreat location
Stayed in October 2023
Reviewed: 21 October 2023
Loriza
New ZealandSheets were dirty. Window missing and toilet roll handle was broken.
Location, nice views. Good price. Easy to cook and clean.
Stayed in October 2023
Reviewed: 16 October 2023
Michael
AustraliaNothing it was great for my needs
It was convenient for my conference at Sea World, where I could cycle the Lime Bikes too and from the venue in 10 mins. I was only at the venue for sleeping and some work, so I didn't get to try out the pool or anything else.
Stayed in October 2023
Florence, Italy
Växjö, Sweden
Ialyssos, Greece
Cabezón de la Sal, Spain
Kojsko, Slovenia
Mýkonos City, Greece
Mestre, Italy
Verna, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content