250 Cooper Street, 3076 Epping, Australia
#1 of 2 hotels in Epping
Guests' ChoiceBased on 1562 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
8.9
Facilities
9.0
Staff
9.1
Value for money
8.5
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Erikdhighlander
AustraliaMaybe the bathroom could benefit with an exhaust fan?Other than that, it was all a great stay for the night.
This hotel is such a good value for money.Modern and well maintained facilities.Reasonably sized rooms and very clean.Staff were all happy and helpful.Toiletries were provided though there was no toothbrush but we asked housekeeping and they kindly provided!Breakfast was acceptable.
Stayed in May 2024
Reviewed: 11 May 2024
Rakesh
Saudi ArabiaBreakfast could have been better
Location was good. Away from crowds. Lot if free parking available. Bathroom is spacious.
Stayed in April 2024
Reviewed: 11 May 2024
Dave
New ZealandThe music in the restaurant was to loud and too young for us.
Very friendly Staff and a good sized room. Ease of check in and out.
Stayed in May 2024
Reviewed: 11 May 2024
Part
AustraliaCentral heating set too high, switched off during night but comes back on through main building setting, Small room, ok for one night stay.
Easy checkin, staff are great, location handy to everything
Stayed in April 2024
Reviewed: 10 May 2024
John
AustraliaVery satisfied with everything!
Location was easily accessible. The staff were very friendly and helpful, and made that extra effort to ensure that we were comfortable. The rooms were clean and bright.
Stayed in May 2024
Reviewed: 9 May 2024
Gillian
AustraliaNothing
Good value for money. Room was clean, quiet and comfortable. Parking was free. Shopping centre near by. The bar downstairs had a good vibe. Staff were very pleasant. Would recommend
Stayed in May 2024
Reviewed: 9 May 2024
Maureen
AustraliaNothing
Spent 3 nights here whilst doing a bit of sightseeing and also purchased a property . Great location, quiet at night and a great bar and restaurant
Stayed in May 2024
Reviewed: 8 May 2024
Rodney
AustraliaOnly option for breakfast was a $30 buffet. Definitely not what we wanted when travelling. For such a large place there should be a more options. Found a lovely cafe not far from the Mantra who did a great breakfast for a third of the price .
Great Location & very clean.
Stayed in May 2024
Reviewed: 8 May 2024
Stephen
AustraliaIt was a very enjoyable stay, I didn’t want to leave.
It started when I walked in the door. Over delivery of service continually from the check-in staff. From the restaurant to room service team, everyone was on the same page. It seemed to me there was exceptional management behind this team as everyone was trying to exceed your expectations.
Stayed in May 2024
Reviewed: 7 May 2024
Zena
AustraliaBeds we're extremely comfortable
Stayed in April 2024
Reviewed: 6 May 2024
Noah
AustraliaNot much food and beverage option would be nice if there was a vending machine on each floor
The modern room and netflix
Stayed in May 2024
Reviewed: 5 May 2024
Caz
AustraliaThe bar is great but their food is not as good as previous stays. The online menu is great but when at the venue the menu is very limited. The meal I had was watery and not appealing. After a long day it was disappointing.
Always a lovely stay. The room is very clean and easy access. Car parking is easy and the staff are welcoming.
Stayed in May 2024
Reviewed: 3 May 2024
Carol
United StatesNothing
We were easily able to find your facility and book a room online. We were greeted warmly and efficiently. The room was clean and just as we had asked. The food offerings at both the restaurant and morning breakfast were delicious.
Stayed in April 2024
Reviewed: 2 May 2024
Michelle
AustraliaClose to the hospitals. Quiet and clean with helpful staff.
Stayed in May 2024
Reviewed: 2 May 2024
Ken
AustraliaMy guest paid as she arrived before me......I didnt want that to happen. Perhaps hold her credit card until I arrived. That was very dissapointing and embarassing
The room and breakfast was excellent
Stayed in April 2024
Reviewed: 2 May 2024
Jenny
AustraliaNo minibar and machines to purchase snacks
Clean comfortable hotel with great onsite pub
Stayed in May 2024
Reviewed: 30 April 2024
Saiyad
AustraliaEverything was perfect as described.
Nice and clean, friendly staffs, close to shops and everything
Stayed in April 2024
Reviewed: 29 April 2024
Maureen
AustraliaWe had to move rooms due to non working tv
Staff were very attentive and hotel is very nicely done
Stayed in April 2024
Reviewed: 28 April 2024
Nicki
AustraliaWifi was very poor signal, Dinner needs to have more variety.
The , reception staff and house keeping staff were more than helpfull. Breakfast and dinner were GREAT.
Stayed in April 2024
Reviewed: 25 April 2024
Edelmira
AustraliaNothing
I like everything especially the bathroom supplies ....I feel so fresh. The place is very relaxing & the location is accessible to everything ....good restaurants nearby (Pacific Plaza) aside from Republic Tavern next door.
Stayed in April 2024
Reviewed: 23 April 2024
Andreas
New ZealandNothing major but when checked out, the staff (served by the supervisor I think) didn't ask the experience staying at Mantra Hotel. That would be nice if she asked from service point of view.
The hotel was very nice and good location for the place I need to go. The bed was comfy. Staff were friendly.
Stayed in April 2024
Reviewed: 22 April 2024
Taryn-lee
New ZealandLocation was good for access to the airport but not much else to do around Epping.
The staff were great. I left my laptop there and called over a day later and got it returned to me. Honest courteous staff.
Stayed in April 2024
Reviewed: 22 April 2024
Vikki
AustraliaGood location for our needs. Room was nice & spacious. Good facilities.
Stayed in April 2024
Reviewed: 21 April 2024
Nigel
AustraliaVery clean king size bed foxtel Walk in shower
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content