24-26 Queensland Avenue, Broadbeach, 4218 Gold Coast, Australia
#63 of 121 hotels in Gold Coast
Guests' ChoiceBased on 780 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
9.5
Facilities
8.3
Staff
9.1
Value for money
8.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 January 2023
Stuart
AustraliaThe Shower needs some maintenance Was hard to get the water pressure right Can hear noise from street level - that is picky
Spacious & large room FOXTEL was very handy Comfy bed was important good size balcony Could look outside & check weather Big range of hospitality venues Large well stocked Supermarket 3 mins away
Stayed in January 2023
Reviewed: 29 January 2023
Erika
Australiaa bit run down
location
Stayed in January 2023
Reviewed: 23 January 2023
Charmaine
AustraliaRoom was a good size with a kitchen and dining/lounge area, seperate bedroom and bathroom.
Stayed in January 2023
Reviewed: 20 January 2023
John
Australiacentral to everything
Stayed in January 2023
Reviewed: 19 January 2023
Zam
Australiacleaning beer can found under tv unit bottle caps on chairs on balcony
location
Stayed in December 2022
Reviewed: 17 January 2023
Glenn
Australianothing to fault
great location spacious apartments
Stayed in January 2023
Reviewed: 8 January 2023
Lily
AustraliaThe bathrooms are a bit outdated and could do with a renewal. We had a weird smell in one of the toilets but this is easily fixed by staff, also occasionally we had bubbles come up from the drain in the bathroom, was not a huge issue and staff can fix it.
Great size apartment for families. Kitchen is handy and beds are comfortable. Would recommend to ask staff to change bed configuration in booking because it cost $30 to change otherwise. Also towels are $5 to rent, we brought our own and there is washing machine and dryer, great setup. Restaurants downstairs are amazing! Honestly everything we tried was so good, we got takeaway alot because we had young kids and there is a s Dishwasher. Beach and supermarket is easy 5 minute walk, pacific fair shopping centre is 5 minute drive, really excellent location for families.
Stayed in December 2022
Reviewed: 5 January 2023
Mekhael
Australianothing everything was perfect
everything
Stayed in December 2022
Reviewed: 28 December 2022
Geraldine
Australiastrong smell of air freshener top floor
Stayed in November 2022
Reviewed: 25 December 2022
Glen
AustraliaHeated pools
Stayed in December 2022
Reviewed: 23 December 2022
Deb
AustraliaApartment a bit old and tired, cabinetry quite clunky, toilet seats loose from wear and tear. Otherwise bright, clean and airy. Fold out bed was hard in some places, soft in others. My son ended up sleeping on the sofa.
Incredible location, lovely warm spa
Stayed in December 2022
Reviewed: 23 December 2022
Deb
AustraliaRooms were tired and in need of attention, the one we had originally was old and tired, tiled only, dust and food crumbs under the glass tabletops, however the staff responded to our request and moved us on the second day to a cleaner, more comfortable unit.
Location was excellent
Stayed in December 2022
Reviewed: 10 December 2022
Sanat
IndiaThe bathroom fixtures have to be updated
Location and staff
Stayed in December 2022
Reviewed: 19 November 2022
Kristin
AustraliaVery outdated furnishings and rooms.
Great location and loved the indoor pool, especially as it rained almost the whole time we stayed.
Stayed in September 2022
Reviewed: 13 November 2022
Jodie
Australiathe location was awesome, the facilities great and the lovely ladies Diane and Julie at reception were so lovely and helpful.
Stayed in November 2022
Reviewed: 12 November 2022
Margarita
AustraliaThe only negative thing was that on the second day there was a very strong odour throughout the apartment and whole building, it appeared. It was quite strong and unpleasant, but it was only for one day. No problems on any other day.
Loved the location. Very central to everything. We did not need to hire a car, could walk everywhere. Great range of restaurants within walking distance. Also close to the beach. The apartment was very spacious and comfortable. We stayed in a 2-bedroom apartment and both rooms had bathrooms. The kids room was a bit more seperate from the main living area, which was great in regard to noise as they often went to bed earlier than us. The balcony was quite big and great to sit at and enjoy the view. Great facilities in kitchen and laundry. The outdoor pool was heated and had salt water. The indoor pool was really heated and great to relax in. Overall, a very great stay.
Stayed in November 2022
Reviewed: 20 October 2022
Maxine
AustraliaLounge suite was very uncomfortable, a lamp in the lounge area would have been great. Also a soap dish in bathroom near basin would have been great. Nowhere to put wet soap except on the bench. A few basic supplies would have been great in the kitchen eg. Salt, pepper, foil. Colander and toilet paper was very scarce. Unfortunately couldn't buy just 1 extra roll. A really bad odour at times when entering the apartment, I went and bought bleach spray to clean drains, helped for a day then smell returned.
Our apartment was recently re furbished. Huge king size bed, fabulous bathroom and kitchen. View from our apartment was amazing overlooking Star Casino and the mountains in the distance. Heated indoor pool and spa great. Location was fabulous 👌 everything within walking distance. Pleasantly 😮 surprised. Reception staff top class. 👏
Stayed in October 2022
Reviewed: 14 October 2022
Lyn
AustraliaShower area in bathroom could have been cleaner.
Location fanrastic. Tram across ths road. Eating places at your doorstep.
Stayed in October 2022
Reviewed: 29 September 2022
Ian
AustraliaThe bathroom needs updating and would have liked a Smart TV to stream a few shows.
The location was great and the room was larger than expected.
Stayed in September 2022
Reviewed: 25 September 2022
Scott
Australiasmelly!
good location
Stayed in September 2022
Reviewed: 16 September 2022
Trent
Australialocation and pool
Stayed in September 2022
Reviewed: 11 September 2022
Narelle
AustraliaCar was parked outside doors staff access and car was scratched - sadly no cameras. For the price surprised I had to empty all bins, felt like I payed to be their cleaner. Windows dirty would have expected them to be clean as balcony access to clean them.
Loved the indoor and outdoor pool and spa as I had a person with a disability with me. Great way to wind down after a day of hiking.
Stayed in August 2022
Reviewed: 29 August 2022
Tori
Australiathe noise, spa was not working
indoor pool, location
Stayed in June 2022
Reviewed: 24 August 2022
Tanya
AustraliaPool and gym facilities and the location. The reception staff were very polite, friendly and attentive.
Stayed in August 2022
Reviewed: 21 August 2022
Geoffrey
Australiashower leaked water into bathroom and could have a little bit cleaner
great location and good size for one bedroom
Stayed in August 2022
Lech am Arlberg, Austria
Weyregg, Austria
Paleokastritsa, Greece
San Vigilio Di Marebbe, Italy
Třeboň, Czech Republic
Rome, Italy
Krasnoyarsk, Russia
Madrid, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content