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  5. Reviews of The Phoenician Resort

Reviews of The Phoenician Resort 4 stars

24-26 Queensland Avenue, Broadbeach, 4218 Gold Coast, Australia

#63 of 121 hotels in Gold Coast

Guests' Choice

Review score

Based on 780 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.5

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.4

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Showing 76 – 100

  • Reviewed: 30 January 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights

    The Shower needs some maintenance Was hard to get the water pressure right Can hear noise from street level - that is picky

    Spacious & large room FOXTEL was very handy Comfy bed was important good size balcony Could look outside & check weather Big range of hospitality venues Large well stocked Supermarket 3 mins away

    Stayed in January 2023

  • Reviewed: 29 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    a bit run down

    location

    Stayed in January 2023

  • Reviewed: 23 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Room was a good size with a kitchen and dining/lounge area, seperate bedroom and bathroom.

    Stayed in January 2023

  • Reviewed: 20 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    central to everything

    Stayed in January 2023

  • Reviewed: 19 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    cleaning beer can found under tv unit bottle caps on chairs on balcony

    location

    Stayed in December 2022

  • Reviewed: 17 January 2023

    9.0
    had a fun stay plenty of cafes / bars / restaurants on your doorstep and only a few hundred mtrs tonthe beach
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    nothing to fault

    great location spacious apartments

    Stayed in January 2023

  • Reviewed: 8 January 2023

    9.0
    Great size apartments that is in outstanding location
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The bathrooms are a bit outdated and could do with a renewal. We had a weird smell in one of the toilets but this is easily fixed by staff, also occasionally we had bubbles come up from the drain in the bathroom, was not a huge issue and staff can fix it.

    Great size apartment for families. Kitchen is handy and beds are comfortable. Would recommend to ask staff to change bed configuration in booking because it cost $30 to change otherwise. Also towels are $5 to rent, we brought our own and there is washing machine and dryer, great setup. Restaurants downstairs are amazing! Honestly everything we tried was so good, we got takeaway alot because we had young kids and there is a s Dishwasher. Beach and supermarket is easy 5 minute walk, pacific fair shopping centre is 5 minute drive, really excellent location for families.

    Stayed in December 2022

  • Reviewed: 5 January 2023

    9.0
    love the place clean good costumer service location
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    nothing everything was perfect

    everything

    Stayed in December 2022

  • Reviewed: 28 December 2022

    8.0
    very comfortable and convenient position
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    strong smell of air freshener top floor

    Stayed in November 2022

  • Reviewed: 25 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Heated pools

    Stayed in December 2022

  • Reviewed: 23 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Apartment a bit old and tired, cabinetry quite clunky, toilet seats loose from wear and tear. Otherwise bright, clean and airy. Fold out bed was hard in some places, soft in others. My son ended up sleeping on the sofa.

    Incredible location, lovely warm spa

    Stayed in December 2022

  • Reviewed: 23 December 2022

    7.0
    Great location just a little tired
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Rooms were tired and in need of attention, the one we had originally was old and tired, tiled only, dust and food crumbs under the glass tabletops, however the staff responded to our request and moved us on the second day to a cleaner, more comfortable unit.

    Location was excellent

    Stayed in December 2022

  • Reviewed: 10 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom fixtures have to be updated

    Location and staff

    Stayed in December 2022

  • Reviewed: 19 November 2022

    8.0
    Good value for money but needs a refurb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Very outdated furnishings and rooms.

    Great location and loved the indoor pool, especially as it rained almost the whole time we stayed.

    Stayed in September 2022

  • Reviewed: 13 November 2022

    9.0
    Our stay was great and we were able to enjoy everything Broadbeach had to offer within a short walk of the apartment.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    the location was awesome, the facilities great and the lovely ladies Diane and Julie at reception were so lovely and helpful.

    Stayed in November 2022

  • Reviewed: 12 November 2022

    9.0
    Great relaxing stay at the Phoenician
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The only negative thing was that on the second day there was a very strong odour throughout the apartment and whole building, it appeared. It was quite strong and unpleasant, but it was only for one day. No problems on any other day.

    Loved the location. Very central to everything. We did not need to hire a car, could walk everywhere. Great range of restaurants within walking distance. Also close to the beach. The apartment was very spacious and comfortable. We stayed in a 2-bedroom apartment and both rooms had bathrooms. The kids room was a bit more seperate from the main living area, which was great in regard to noise as they often went to bed earlier than us. The balcony was quite big and great to sit at and enjoy the view. Great facilities in kitchen and laundry. The outdoor pool was heated and had salt water. The indoor pool was really heated and great to relax in. Overall, a very great stay.

    Stayed in November 2022

  • Reviewed: 20 October 2022

    9.0
    Location location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted via mobile

    Lounge suite was very uncomfortable, a lamp in the lounge area would have been great. Also a soap dish in bathroom near basin would have been great. Nowhere to put wet soap except on the bench. A few basic supplies would have been great in the kitchen eg. Salt, pepper, foil. Colander and toilet paper was very scarce. Unfortunately couldn't buy just 1 extra roll. A really bad odour at times when entering the apartment, I went and bought bleach spray to clean drains, helped for a day then smell returned.

    Our apartment was recently re furbished. Huge king size bed, fabulous bathroom and kitchen. View from our apartment was amazing overlooking Star Casino and the mountains in the distance. Heated indoor pool and spa great. Location was fabulous 👌 everything within walking distance. Pleasantly 😮 surprised. Reception staff top class. 👏

    Stayed in October 2022

  • Reviewed: 14 October 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Shower area in bathroom could have been cleaner.

    Location fanrastic. Tram across ths road. Eating places at your doorstep.

    Stayed in October 2022

  • Reviewed: 29 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights

    The bathroom needs updating and would have liked a Smart TV to stream a few shows.

    The location was great and the room was larger than expected.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    7.0
    Good
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    smelly!

    good location

    Stayed in September 2022

  • Reviewed: 16 September 2022

    8.0
    there for a couple of nights. great location and very convenient
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    location and pool

    Stayed in September 2022

  • Reviewed: 11 September 2022

    9.0
    Facilities were lovely, staff helpful, residents very pleasant.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Car was parked outside doors staff access and car was scratched - sadly no cameras. For the price surprised I had to empty all bins, felt like I payed to be their cleaner. Windows dirty would have expected them to be clean as balcony access to clean them.

    Loved the indoor and outdoor pool and spa as I had a person with a disability with me. Great way to wind down after a day of hiking.

    Stayed in August 2022

  • Reviewed: 29 August 2022

    8.0
    Good location, noisy street/restaurants below. Nice indoor pool.
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    the noise, spa was not working

    indoor pool, location

    Stayed in June 2022

  • Reviewed: 24 August 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Pool and gym facilities and the location. The reception staff were very polite, friendly and attentive.

    Stayed in August 2022

  • Reviewed: 21 August 2022

    8.0
    great location and very comfortable
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    shower leaked water into bathroom and could have a little bit cleaner

    great location and good size for one bedroom

    Stayed in August 2022

Showing 76 – 100

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