158 Ferny Ave, Surfers Paradise Queensland, Surfers Paradise, 4217 Gold Coast, Australia
#55 of 122 hotels in Gold Coast
Guests' ChoiceBased on 90 hotel reviews
8.3Cleanliness
8.5
Comfort
8.7
Location
8.8
Facilities
8.8
Staff
9.1
Value for money
7.3
Free WiFi
8.8
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End of dialog contentReviewed: 7 April 2024
Michael
AustraliaThe bed was hard as a rock , the pillows were to soft the air cond was not good enough and to be honest the room was very underwhelming for the money we paid , thought it would have been better given the money they want for a room and it’s the Marriott, the room badly needs an upgrade.
The grounds , the bars etc and the staff were excellent. The view was nice too .
Stayed in April 2024
Reviewed: 25 March 2024
Amy
AustraliaThe facilities were all incredible from the pool to the restaurants, the room was clean and well kept and everything available was easy and ready. What made our stay stand out and really contributed to us waking away very happy was the staff member Holley from front desk. She was an absolutely beautiful person to be greeted by and made us feel nothing was to much to ask. She was incredible at her job and made your hotel stand out more then anything.
Stayed in March 2024
Reviewed: 3 February 2024
Lisa
AustraliaMain pool that we booked the accommodation for with the snorkelling with the fish was closed.
What the property offered for families
Stayed in February 2024
Reviewed: 29 December 2023
Katharyn
AustraliaNothing
Child friendly
Stayed in December 2023
Reviewed: 6 December 2023
Natalie
AustraliaThe mattress
The pools
Stayed in November 2023
Reviewed: 28 November 2023
Sangeeta
AustraliaOvercrowded and poor service because of overcrowding.
Great place to have a family holiday. Nice comfortable rooms. Nice pool and amenities.
Stayed in October 2023
Reviewed: 25 November 2023
Afshin
AustraliaThe check in was 4Pm
Lobby swimming pools
Stayed in November 2023
Reviewed: 30 October 2023
Gina
AustraliaThe room needs a definite makeover. Looks like it's overdue. For a 5-star hotel, I would expect more updated accommodation.
The restaurant provided great meals.
Stayed in October 2023
Reviewed: 28 September 2023
Monika
AustraliaRoom was small and decor out-dated. Rooms need a revamp
Breakfast and pool facilities were fabulous
Stayed in September 2023
Reviewed: 31 August 2023
Hannah
AustraliaCheck in was 4pm and check out 10am. Doesn't really give you much time to relax and enjoy the room
Quiet room, lovely view of beach and mountains. Pool was great fun for kids.
Stayed in August 2023
Reviewed: 20 August 2023
Pam
New ZealandThe lampshades were stained in one of our rooms. There was a badly repaired hole in the wall. For the cost of the stay, I was disappointed barista coffee was an extra charge on top of breakfast.
Good location, lovely reception, bars, pool areas. Brilliant staff.
Stayed in August 2023
Reviewed: 3 July 2023
Hamish
AustraliaPull out bed was pretty uncomfortable. Also on check-in the room wasn't fully cleaned (towels not changed) This was rectified quickly.
Buffet breaky was great. fresh and variety. Pool was fantastic - appeared to be highlight of nearly every kid there. Close to trams to be able to get in and out of Surfers paradise. Close to main beach for better restaurants. We used as base for gold coast marathon - great choice.
Stayed in July 2023
Reviewed: 21 April 2023
Narelle
Australiawe stayed in an older style room and it’s small with the fold out couch in use. you can get a two bedroom unit for the same price.
the welcome drink on arrival is bliss. the facilities, the people, the view, we just love it
Stayed in April 2023
Reviewed: 2 April 2023
Stacey
AustraliaA shame that they have increased the costs so much that it is unaffordable to stay, for what it is.
Great location and great for kids! Always love our stays
Stayed in April 2023
Reviewed: 5 February 2023
Karly
AustraliaThe bathroom was quite dingy, gross silicone and grout in lots of parts that should be replaced and a hair in my birthday daughters in room dining breakfast pancakes which was a turn off
The lagoon definitely and staff were lovely and impressive atmosphere and lobby
Stayed in February 2023
Reviewed: 1 February 2023
Amanda
AustraliaA lot of people. A bit too busy.. the rooms was dirty when we arrived but they were able to fix that. And gave us free breakfast for the inconvenience.
Staff were amazing- really helpful- the room was dirty when we arrived but they quickly moved us to another room. Pool and food is great! Cocktails are a must!!
Stayed in January 2023
Reviewed: 8 November 2022
Denise
Australiapillows, even though there was a selection, they ended up like pancakes. No floor length mirror in our room. Also bathrooms were pretty tired. There wasn’t a store for bits and pieces
location, room size, pool and outside amenities. Staff were great.
Stayed in November 2022
Reviewed: 18 September 2022
Chistine
AustraliaRoom clean didn't occur until late afternoon
Very good selection for breakfast bit a bit on the expensive side
Stayed in September 2022
Reviewed: 15 September 2022
Libby
AustraliaThe fire alarm went off just as we went to sleep, we were told not to evacuate but it went off for 15 mins. Parking was very limited the night we were staying
The rooms have been recently updated and are modern and clean. Beautiful view facing North over Narrowneck Beach on the Gold Coast.
Stayed in August 2022
Reviewed: 21 August 2022
Alison
AustraliaI loved everything.
The pool area was stunning!
Stayed in July 2022
Reviewed: 2 May 2022
Davina
AustraliaBreakfast was pretty good, location is a bit off from the beach and the centre
Stayed in May 2022
Reviewed: 14 February 2022
Lisamw72
AustraliaBreakfast service wasnt great
It is quiet
Stayed in February 2022
Reviewed: 13 February 2022
Alexandra
Australiawe asked for interconnecting rooms being a family of 5. instead we had two rooms next to each other which made things slightly difficult.
convenient location and facilities.
Stayed in February 2022
Reviewed: 6 February 2022
Joey
Australiapool was amazing - staff were super friendly
Stayed in February 2022
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