417 Pitt Street, Sydney CBD, 2000 Sydney, Australia
#269 of 321 hotels in Sydney
Guests' ChoiceBased on 1875 hostel reviews
7.0Cleanliness
7.1
Comfort
7.0
Location
9.1
Facilities
7.1
Staff
8.4
Value for money
7.5
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 January 2024
Kyle
New ZealandGiven the quantity of guests that place can be rather noisy but reasonably well insulated from the rooms. Negotiating the stairs with bulky luggage may be a challenge.
A very large hostel but rather well operated. The crockery is in a different room to the kitchen but the arrangement seems to function well enough. The location (Pitt St) is convenient
Stayed in January 2024
Reviewed: 20 January 2024
Kaitlynn
United KingdomWeren’t allowed to eat in rooms, but there was not enough seating to eat in the dining room most nights
Location, tons of organized events/ discounts etc. Fun atmosphere.
Stayed in November 2023
Reviewed: 20 January 2024
Muhamad
MalaysiaWe got the room a bit at the back. Therefore the WiFi was not working so good. Also the window could not be shut properly, we could hear the noise from the outside.
This was the second time I booked the room. Love the location, love the event hosted by them. I love how everyone was cooking their own meal here because the kitchen was spacious.
Stayed in October 2023
Reviewed: 20 January 2024
Alicia
United KingdomThe terrace area is not really outside so miss having like an outside area. The hostel is very warm and limited windows so with no airflow/aircon it can get very stuffy and hot everywhere inside
The events in the evening make it easy to meet others and the rooms/kitchen area were always very clean which is rare for such a big hostel. Kitchen was also very big so easy for everyone to use
Stayed in January 2024
Reviewed: 19 January 2024
Linda
SwitzerlandLocation a bit far from the city center/harbour.
Great facilities, staff and activities proposed daily!
Stayed in January 2024
Reviewed: 18 January 2024
Robyn
AustraliaVery loud music was playing somewhere outside every night, perhaps in the pub next door. It stopped at 11pm. Also my room was next to the outside evacuation staircase and I could hear a very constant hum all night from the air conditioning unit or some other machine.
Great location in the heart of the city.
Stayed in January 2024
Reviewed: 16 January 2024
Raymond
PhilippinesCeiling fan wasn’t enough to cool the room.
Toilet and bathroom are always clean.
Stayed in January 2024
Reviewed: 15 January 2024
Paige
Irelandthe room was extremely hot, quiet uncomfortable to sleep
the location, the facilities
Stayed in January 2024
Reviewed: 15 January 2024
Britton
AustraliaNot air-conditioned in the living bit or rooms jus the reception
Location
Stayed in December 2023
Reviewed: 14 January 2024
Kendraluc
AustraliaOriginal room (yellow 54): I booked a twin or double room with a bunk bed and although it was more private than a regular dorm which was great, the power socket near the wall was really hard to reach behind the bed and the room was a lot smaller than the photos. The fan reached my bunk really well (top bunk) and I felt comfortable but it didn't reach my friends bunk and she could smell bad smells. But the staff were really understanding and moved us to a triple room with more space. Upgraded room (blue 39): Really spacious but didn't have a fly screen on the window which made me concerned that flies could come in, also the billiards said we weren't allowed to have food in the room so if you are feeling introverted you would need to eat somewhere else. The room felt a lot more comfortable and the fan was really good for both of us.
The staff were really friendly and helpful, they gave us instructions, a friendly vibe and upgraded our room for free after we felt uncomfortable in the room I booked. Good security, towels, linen and different things each day to look forward to like vouchers, activities and freebies. When we checked out they gave us our cash deposits back straight away. All of the different colours in the property to organise the rooms was great. Great presentation.
Stayed in January 2024
Reviewed: 9 January 2024
Freddy
United KingdomDirty room. Noisy at night
Good location for 1 or 2 nights. Bit noisy at night as in busy area . But its ok
Stayed in January 2024
Reviewed: 9 January 2024
Fenix
United KingdomThe room was very warm and hard to cool down despite having all windows open. No elevator but thankfully the building only has 2 floors.
Very good location right at the edge of CBD so everything was easy to reach or just a couple of stop on the tram. Check in/out was smooth and staff was friendly. Good wifi in the room which seems to be uncommon for backpackers
Stayed in January 2024
Reviewed: 9 January 2024
Nacquita
New ZealandOutside noise, but that cannot be helped due to location
Typical backpackers stay and vibe, celean and good facilities, great central location and always staff constantly present cleaning and tidying up
Stayed in January 2024
Reviewed: 8 January 2024
Becky
United KingdomNo air con and quite noisy with windows open. Only 2 plugs in a 6 person room
Great location, decent kitchen facilities, super friendly and helpful staff
Stayed in January 2024
Reviewed: 1 January 2024
Jess
United KingdomThe kitchen was small considering the size of the hostel; this is also where they have social events so if you don’t cook before the social starts the kitchen area is loud and jam packed! Compared to other hostels the kitchen / eating area shuts quite early. Walls are also quite thin so can hear people coming back to their rooms at all hours of the morning.
The location is great to explore Sydney from and compared to other hostels it’s good value for money. Staff are always on hand cleaning. Showers were decent.
Stayed in December 2023
Reviewed: 31 December 2023
Roozbeh
United StatesRoom has no ventilation. Air is stagnant
Cleanliness
Stayed in December 2023
Reviewed: 28 December 2023
Sisilia
AustraliaStaff are really friendly, sharing space was good, the room we chose was spacious too
Stayed in December 2023
Reviewed: 26 December 2023
Seppe
BelgiumThe facilities show significant wear and tear. Because of this, places like the bathroom areas felt a bit grubby.
The friendly staff makes this place shine. It's conveniently located in Chinatown, so very central with good access to public transportation. It's a large hostel, but it never felt overcrowded.
Stayed in December 2023
Reviewed: 23 December 2023
Dmitrii
Montenegrothe smell in the room was terrible
Stayed in December 2023
Reviewed: 22 December 2023
Moe
JordanNo air conditioning
Location
Stayed in December 2023
Reviewed: 20 December 2023
Elizabeth
United StatesTypical Ozzie hot summer weather made the room unbearably hot. Only wall fan in room ventilated only top bunk. At minimum should consider providing an extra floor fan. It’s a huge hostel with A LOT of guests which made finding refrigerator space a big challenge.
Location & Staff- GREAT! Big kitchen. Hostel provides nightly activities that are fun & a great way to socialize.
Stayed in December 2023
Reviewed: 19 December 2023
Sonick
Papua New GuineaThe room was too hot several times
I enjoyed at Maze, its location is awesome,
Stayed in December 2023
Reviewed: 18 December 2023
Felipefs
New ZealandNoisy as it's in the busy Pitt Street. It's very basic but you get what you paid for.
Location location. Bedsheets were very clean
Stayed in December 2023
Reviewed: 17 December 2023
Dinindu
Sri LankaThe twin room was too small and the fan is not good.
We loved the staff. They were so friendly. They have a good arrangement for backpackers to cook food and chat. Hotel had a good vibe. Location was perfect.
Stayed in December 2023
Reviewed: 16 December 2023
Sarah
AustraliaGetting woken up by people not keeping their voices down and 3am. Can be a little noisy.
I liked my individual room. Clean and comfortable.
Stayed in November 2023
Turin, Italy
Reykjavík, Iceland
Vivar del Cid, Spain
Yanakie, Australia
Pieusse, France
Lanseria, South Africa
Rome, Italy
Bucharest, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content