2 Williamtown Drive, 2318 Newcastle, Australia
#26 of 121 hotels in Newcastle
Guests' ChoiceBased on 529 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
8.7
Staff
9.1
Value for money
7.9
Free WiFi
9.2
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End of dialog contentReviewed: 4 May 2024
Amanda
AustraliaLocation to Airport
Stayed in May 2024
Reviewed: 25 April 2024
Mary
AustraliaAlways so comfortable clean and everything so easy .. love the restaurant and bar
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
AustraliaNothing
Room decor was lovely.Best hot shower. Enough coffee and sugar. Friendly professional staff and amazing restaurant!
Stayed in April 2024
Reviewed: 15 April 2024
Janet
AustraliaNothing
Everything
Stayed in April 2024
Reviewed: 10 April 2024
Rhys
AustraliaTook a little time on check in to get keys cut (though was resolved by a staff member helping me up the list) Restaurant food was decent but is quite expensive for what’s offered.
Comfortable bed Quiet Good AC Friendly staff
Stayed in April 2024
Reviewed: 9 April 2024
Scott
KenyaBed
Restaurant
Stayed in April 2024
Reviewed: 8 April 2024
Lisa
Australianothing it was all great
room was clean and bed was amazing..we were there for a wedding that was close by
Stayed in March 2024
Reviewed: 26 March 2024
Michelle
AustraliaIt's a shame there was not a buffet breakfast. That would have made our stay PERFECT!
The chef is excellent. Our dinner and breakfast was delicious, the quality of the food was excellent.
Stayed in March 2024
Reviewed: 26 March 2024
Louise
AustraliaI knew I would have to walk to airport as you don't provide a shuttle except for air crew and in pleasant weather the distance is achievable the fumes are a little unpleasant as you get closer though. Winter months would put me off walking so I wouldn't stay and use extra money for taxi from accommodation further away. I would stay with you all year round if u provided a shuttle and as u already do for aircrew I'm sure incorporating other customers would benefit your hotel.
Proximity to airport Restaurant and room service although a tad expensive. The Caesar salad was delicious and attractively presented. Room was comfortable and pristinely presented Staff very friendly and competent.
Stayed in March 2024
Reviewed: 22 March 2024
Archer
AustraliaWas all good
Bed was comfortable
Stayed in March 2024
Reviewed: 17 March 2024
Donna
AustraliaAdditional price of $15 for parking. Were unaware until arrival
Position to airport, excellent restaurant, very comfortable bed, clean
Stayed in March 2024
Reviewed: 17 March 2024
Kim
New ZealandThe staff here are amazing. Whoever trained their customer Service, 2 gold stars. John Paul and staff, nothing was too much trouble, professional and polite. Highly recommend staying. The restaurant is also some of the best meals and desserts I've had.
Stayed in March 2024
Reviewed: 15 March 2024
Karen
AustraliaThe entire hotel was clean, tidy and staff were extremely friendly.
Stayed in March 2024
Reviewed: 3 March 2024
Julie
AustraliaHad to pay $15 to park our hire car.
Close to the airport, had a restaurant and was spotless.
Stayed in March 2024
Reviewed: 2 March 2024
Les
AustraliaThere was nothing that we didn’t like.
The breakfast was exceptional. The staff were so pleasant and professional.
Stayed in February 2024
Reviewed: 19 February 2024
Louise
AustraliaNothing
Friendly staff. Early check-in arranged. Quiet room
Stayed in February 2024
Reviewed: 15 February 2024
Catherine
AustraliaN/A
Proximity to Newcastle airport & The city of Newcastle itself
Stayed in February 2024
Reviewed: 14 February 2024
Walker
AustraliaBathroom is lovely but the floors do flood a bit. Just ask for extra towels if this happens
Walking distance to the airport
Stayed in February 2024
Reviewed: 14 February 2024
Barbara
AustraliaBit expensive for one night.
Convenient
Stayed in February 2024
Reviewed: 4 February 2024
Bron
AustraliaI would like to see more flexibility when ordering food,I asked for a bowl of rice with the satay sticks but no changes allowed. I had a child’s meal delivered room service and the peas were not cooked
The staff were very friendly and the rooms super clean
Stayed in January 2024
Reviewed: 2 February 2024
Lynette
AustraliaI felt to charge an additional fee to park your car of $15 per night in a car park out in the open and with no security was a little rude. We were waiting to be collected on Thursday morning in the reception and there were very large dead flies over the floor when we arrived back at 4pm they were still there it did not look good
Rooms very comfortable and a great location for us to meet friends who lived in Fern Bay
Stayed in February 2024
Reviewed: 24 January 2024
Rose
AustraliaPeople should just pay for it instead of giving their full authority to a bank card, not safe to do so these days
It is ok overall, a ok place near airport. No need for too much expectations, purely for sleep 1 night.
Stayed in December 2023
Reviewed: 19 January 2024
Diane
AustraliaNo biscuits for tea and coffee
Convenience, and very quiet.
Stayed in January 2024
Reviewed: 16 January 2024
Lisa
AustraliaFinding out had to pay $15 just to park the car.
Room service was great and food was delicious , would recommend the fruit salad.
Stayed in January 2024
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